Tower Cleaners - Royal Oak

Required an alteration repair and cleaning of a Winter coat. I had an excellent experience with this location. Thank you.

Good service and pricing. I was disappointed that I couldn’t drop off in store and then request delivery to my home.

This is their quality. Just opened it from its folded position! Never seen such an incompetent place in 52 years of dry cleaning services! They chargec12$ for polo shirts. This place is a scam. They couldn't locate one out of 3 and when I opend this one it is as if never been ironed! Never will set foot there and encourage others to stay away.

My suit was at Town Cleaners. I needed it on the holiday. Tom and his team really took care of him. Impress with their cleaning and customer care.

I was a regular customer at a different location a decade ago, then used this location this week, and the service was just as good as I remembered it. Both staff members I saw were wonderful.

I had to travel in 2 working days and needed m clothes but I dropped off late and couldn't meet delivery times before my trip. Without charging extra they got all my clothes ready in 1 work day. I picked up on Saturday all perfectly done

We use "Tower Cleaners - Royal Oak" for our regular dry cleaning needs. The store is very clean, staff are professional, and price is reasonable. I recommend the Tower Cleaners team to anyone who requires dry cleaning services in NW Calgary!

I appreciate Tower Cleaners community location with it's quick and easy access. They provide an excellent, fast and friendly service for your dry-cleaning needs. I would highly recommend them!

Horrible service. Spend so much money with them but customer service is horrible.
Not using them again

Great job, daughters dress and my shirt for my wedding came back perfect. Sent another suit there same thing. Highly recommend. 2 day turnaround.

These are my go-to drycleaners due to proximity to my house. But I've come to love their service. Every single time I've dropped off an item, I got it back earlier than promised. I've never been disappointed by the quality of service.

I took in a $300 Columbia jacket to get cleaned about a month ago at this point. Not only did someone physically have to search for my jacket because the employee put in an incorrect name & phone number, but the toggles that close the hood portion up were missing. I phoned them to let them know and everyone I spoke to was absolutely useless. I posted about my experience here. The following day (Monday) I received a call from Tom (I’m guessing a manager) who left a voicemail apologizing and saying he’d replace the missing pieces for me from Columbia directly but he needed me to bring the jacket in so he could figure out what needed to be ordered I’m presuming. In good faith, I took the bad review down. After that point, they stopped caring & ignored me again. I phone him back a week later and here I sit, nobody calling me back. My husband called the location and was given another number to call. The guy there said they had replacements but they weren’t Columbia brand so not at all what I was told would happen by Tom. I don’t want a generic replacement part, I’m asking for my replacement from the company, I think it’s a fair request considering it was them that lost it. This guy had no idea what to do so he said he’d have Tom or Dan phone us. That was this past week and here we still are, over a month later, with no communication and no replacement toggles for my jacket. At this point, I give up. I’m going to have to go through all the trouble of contacting Columbia myself and paying out of pocket for the replacement pieces. I regret taking my jacket here and don’t recommend anyone do either. Horrible customer service and no follow through. Very unprofessional & difficult people to deal with.

Tower Cleaners has very good pricing compared to other places and they were able to dry clean my clothes super quick!

My jackets were done days earlier than what I was quoted and they came back fresh. Happy with the service. Would see them again

Camping duvet was done a couple days faster than quoted at a great price! Will be going there from now on!

I took in two jackets, both I was hoping could have a part of a seam re-stitched, and have the one jacket cleaned. As the other was not a dry clean jacket. They cleaned both jackets and also fixed a seam I did not notice in one of the jackets. I received a note to say that the jackets were ready for pick up after only a few days. Very fast service, I appreciated them cleaning both and fixing both and the cost was reasonable.