17 September 2023 15:04
The staff is always happy to help. I have been there numerous times, and my experience has always been great.
29 July 2023 13:25
It is great toy store and it makes my 5 years old very happy and brings me back my memories awesome toys store I love it my son loves as well
16 June 2023 1:58
Dollar store quality toys at luxury $35 pricing. No wonder the us stores are gone Canada to follow with this greed
13 June 2023 9:14
Great selection but prices are higher than Walmart or Amazon, should be the opposite, it is a dedicated store for toys only.
27 May 2023 16:20
They have an extremely rude supervisor. She gave me an attitude and while I was still talking to her telling her she can't give me an attitude, she turned her back on me and started mocking as she walked away. Shocking behaviour.
22 May 2023 18:47
I had to give one star. They have discount signs but does not align to the current product. Apparently they are claiming, might have been miss placed by other customers. Then I suggest if you could routinely check if the product is in the correct area for the clearance discount. Not very apologetic as well as I waited for a very long line and blames other customer.
10 May 2023 0:31
A bit of a smaller, more intimate Toys"R"Us location. They still have pretty much everything you could find at any other franchised location.

I think they may have cut off access from the mall, which definitely makes the convienance and accessibility worse.

Still, not a bad location.
07 May 2023 8:49
I wish it was little more organized and little more affordable but I guess how everything is going up I am not hugely surprised with price increase.
26 April 2023 9:29
Raenne is such a rude and racist person and said i cannot return the item because i opened the box. I returned the bassinet after a week of purchase and it was fully disassembled and had zero scratches and i had receipt too. I still don’t Understand why she was mad at me. I tried to explain her that baby is bit healthier and this bassinet is not a perfect fit for him and she was getting mad at me for not checking the measurements earlier. Her behaviour was extremely inappropriate.
25 April 2023 6:07
Congratulations for all the team and the event team it's awesome the job do it
It's a amazing
06 April 2023 16:17
Toy stores like this have changed a lot. I just parked at the entrance then had to walk past the partially empty toy shelves and all the baby stuff.
28 March 2023 10:31
Lots of useful stuffs, toys & books for babies & kids under one roof. They have good collections of bassinet & strollers. Staffs are helpful.
18 March 2023 11:41
Naw way this place is amazing! It has a lot of good toys and brands like linkimals LOL dolls little people hot wheels goo kit zu and more!
15 December 2022 21:01
Very inconsistent staff quality. Wanted to give a 5 star for the amazing service of baby staff. The experience during check out was horrible. Your associate Caleb was very rude
11 August 2022 22:58
The young lad Ian i believe that was his name, was super friendly and helped us find what we needed
20 July 2022 12:20
Bought something from the baby registry of a friend and everything was perfect and the entire shopping experience was just incredible!

Special mention to Sean/Shawn from the customer service desk because he was very helpful and very efficient!
13 July 2022 11:55
I had the best experience at this store, the customer service was top notch. The way they worked together to help me with my daughters birthday wish list was so helpful and appreciated. Charlene, Atasi and Raeanne thank you so so much. You were prepared, helpful, kind and the way you all worked together really impressed me. I am a mastermind customer who popped in…. And I will return because of this experience. Thank you so much!
12 July 2022 1:19
We had a great experience at Baby R Us with Teresa. Her customer service skills are phenominal. The way she described everything in detail helped us to select best product as per our need at great price. Thanks again Teresa!
05 July 2022 18:00
I was helped by Jolene, Charlene, Tom and Eva and they were so kind, patient and informative. They made sure I had all the information needed to make my big purchase. This is my first baby so I had so many questions regarding babies r us products and they never made me feel like I was wasting their time or rushing and pressuring me. 10 out of 10 service!

Write a Review for ToysRUs



Overall Rating: