Trail Tire 132 Ave
7 reviews 10011 132 Ave NW, Edmonton, AB +1 780-475-9613 www.trailtire.com/locations/alberta/north-132-ave suggest an edit
11 November 2023 13:55
Great place with friendly staff. Good prices on tires and got me in really quick too.
16 October 2023 9:29
Had tie rod ends replaced, alignment and tire service today. They were easy to deal with. Did the work as agreed upon at the expected price.
23 September 2023 13:53
My little sister recently returned from a three-month vacation, and upon her arrival, her car wouldn’t start. Concerned, we had the vehicle towed to this mechanics store, hoping for a quick and effective solution to the issue. Unfortunately, our experience here left us feeling frustrated and taken advantage of.
Upon inspection, they informed us that the problem was related to the car. This seemed like a straightforward issue that would require minimal time and effort to resolve. However, to our absolute disbelief, they presented us with a bill of $323 for the so-called ‘diagnosis’ of the car.
This pricing seemed completely disproportionate to the service provided. While I understand that mechanics need to charge for their time and expertise, this felt like nothing short of robbery for a simple inspection. We expected transparency and fairness in pricing, especially for such a routine problem.
Moreover, the lack of communication about potential costs beforehand was disappointing. We felt blindsided by the final bill, as no one had mentioned the possibility of such a high fee for checking the car.
In addition to the steep cost, the customer service experience was subpar. We had hoped for a more empathetic and understanding approach, given the circumstances. Instead, we were met with what felt like indifference.
I strongly urge anyone considering this mechanics store to be cautious. While they may be capable of fixing car issues, their pricing practices and lack of transparency leave much to be desired. I hope that sharing our experience will help others make informed decisions when seeking automotive assistance.
Upon inspection, they informed us that the problem was related to the car. This seemed like a straightforward issue that would require minimal time and effort to resolve. However, to our absolute disbelief, they presented us with a bill of $323 for the so-called ‘diagnosis’ of the car.
This pricing seemed completely disproportionate to the service provided. While I understand that mechanics need to charge for their time and expertise, this felt like nothing short of robbery for a simple inspection. We expected transparency and fairness in pricing, especially for such a routine problem.
Moreover, the lack of communication about potential costs beforehand was disappointing. We felt blindsided by the final bill, as no one had mentioned the possibility of such a high fee for checking the car.
In addition to the steep cost, the customer service experience was subpar. We had hoped for a more empathetic and understanding approach, given the circumstances. Instead, we were met with what felt like indifference.
I strongly urge anyone considering this mechanics store to be cautious. While they may be capable of fixing car issues, their pricing practices and lack of transparency leave much to be desired. I hope that sharing our experience will help others make informed decisions when seeking automotive assistance.
18 September 2023 18:54
Had a great experience at Trail Tire. Rachel and the staff were excellent and the price was very fair. Highly recommend.
05 June 2023 18:39
Needed my tires put on different rims, balanced and mounted.needed no appointment, got there had my truck on the lift in 3 minutes and job done in an hour. Amazing service definatly recomend
25 May 2023 2:20
If you need any work done on your vehicle, I highly recommend this place. The manager goes above and beyond and all the employees as well. Best experience I have ever had.
05 May 2023 9:30
Great place for tires, and general automotive work. The folks that work here are awesome.