I'm a single dad with a rare blood disorder which is crippling my life. I asked true line Homes to see if they'll help us with a home before I die. I can only hope they can get back to me before things go south. They are doing their best for the community regardless if they help me and my four kids. God bless
Very poor quality work, looks ok but within a few years it looks terrible, from the ceiling to the dry wall lines, endless amount of lower quality work that they won't stand behind, cupboards all losing paint, toilet not installed right, garage heater caught on fire, glue that holds sink in on granite island was wrong and sink dropped down, carpet not installed correctly endless, issues, they don't remember who you are, been here a few times and don't even know my name. I can post pictures for those who want. They have been here and don't warranty it so don't believe anything they say about getting it fixed. Just an update. They came to look at all the issues of the house and said they will not cover any of the mistakes of there quality of work. Please do Not build your house with this company.
We have had the pleasure of having True-Line build our last two homes. They are wonderful to work with, all the way from the office staff, Nabil in sales, Andrea in design and Derek & Ernie our site supervisors. The whole team is so professional and they hire only the best trades around. We have built four different homes with different builders in Red Deer and True-Line was by far the best! They keep their building site clean, they are quick to respond to any questions and concerns. We were given keys to our home so we could look in on the build at anytime. Most builders have you make an appointment to view your home under construction. They are very responsive in helping to solve any issues after we moved in. All warranty work was done quickly and to our satisfaction. Thank you True-Line!