I brought in several watches for battery changes and cleaning. Super friendly, knowledgeable, and fast service. My Bulova wouldn't start again after the new battery. Ultra got it going again for 75 dollars - a bargain to save an 800 dollar watch! They also did an appraisal for me, which was prompt, professional, and accurate. Highly recommend this store over the generic chain jewellery stores!
I went in to fix a broken clasp for my gold necklace and it only took 30 minutes like the man at the counter said it would. He did a really good job and I was satisfied with the work done. Thank you, will definitely be coming back if needed, and letting my friends and family know about this place.
I came in looking for a gift for my friend and questions about some repairs. The service was fast. The workers was super sweet and helpful. I’ll definitely be back! Thank you!
I came by today to buy a silver chain for my son and get a bracelet engraved. The customer service was excellent and so was thr quality of the jewelery. I would definitely shop there again and recommend the store again! Thank you so much!
Recently sold an old engagement ring here they were really knowledgeable and beat all the competitors prices! If you have old jewelry and need some quick cash they’re wonderful
Terrible service, seemed friendly, went in with about 7oz of silver coins, was offered 10$ for it. Then was offered 35% under spot value. Highly recommend going to Becks or somewhere else for selling silver/gold.
Ryan thank you so much for helping me get the husbands chain and cross fix, after my experience with a jewelry store who took 7 weeks to fix a claw it was a total disaster with them. You are truly a great person who help me out and fixing it. I now know how it is to be respected. I have not had that kind of treatment or kindness in a long time and you have shown that. Thank you again Ryan and you now have a customer for life and I will be letting my very large family know about your location as well.
Friendly knowledgeable staff. Had a diamond replaced in my engagement ring, and my Mom’s wedding rings joined with a unique design. Very happy with the price and quality of work. My husband had his watch cleaned and a new battery installed. Running great. Also had his wedding band sized and is now wearing it again! Fast estimates and repair within a week. We highly recommend Ultra Jewellers.
Must have toddlers working in the back - numerous scratches on my watch after a battery install. I VERY HIGHLY recommend avoiding Ultra for watch servicing. I will never return.
Tried two different engravers in the city who didnt want to touch the belt buckle, because of the curve and the hardware on the back. Ryan got it done that day and called me after he finished saying he loved the challenge. You can see from the photos it turned out awesome.
My wife recently lost the diamond from her engagement ring. We stopped by two jewelry stores at Londonderry Mall, and were told by both of them that the ring would have to be sent to their head office for an estimate. And, if we chose to approve the work, it would be another two weeks to have the work done. We subsequently went to Ultra Jewelers, and found that they had a goldsmith on site who was able to discuss options and give us an estimate immediately. We decided to proceed with the work, and were told that it would take two days but in fact, the ring was ready in less than 24 hours. They also cleaned my wife’s wedding ring at no extra charge. The staff were friendly, professional, and helpful, and we couldn’t be happier with their work and the incredibly prompt service. We would definitely shop there again.
MANOZ. THE OWNER VERY POLITE AN PROVIDED FAST SERVICE WITH HIS BUSINESS LOOK OVERALL PLACE AN FLOOR TILE AMAZING IT IS HAS CLASS AN LOOKS TO LAST. HEAR IT FROM ME SOUL OF SAINT MICHEAL ARCHANGEL. AN HUMAN NAME JASON SIMPSON. HAVE A GREAT DAY HUMANITY.