Jett is the greatest guy, very helpful, super social, and all around positive energy. If you’re looking for an employee who will actually act on the trivial “do you need help with anything? ” Question, Jett is undeniably your guy!
Went in looking for a birthday gift for my one of my best friends. The Service was incredible, initially was looking for a specific vinyl, & the girl Bronwin (hopefully that’s the correct spelling) was wonderful and helped me look through all the vinyls, and also locate another gift for my friend! Thanks again for the impeccable service:)
Walked into the store and was greeted by a friendly worker.then there was a worker there, tall dark wavy hair she looked like she was 25-35, she kept watching over me all sus.at one point i looked over again and she quick put her finger down to act like she wasn't pointing at me and continued whispering to one of her coworkers as she was look at me.she made me very uncomfortable.i went to the checkout and someone was helping me, then the rude girl replaced her and started to talk to me snooby.uncomfortable experience.don't want to come back.
Overpriced and staff is snooty. Not happy with latest return "policy". As a shopper, I was displeased to see political statements posted within the store to "fit in" to a crazy geopolitical climate.
My friend went in to apply for a job here. She had applied online already but was at the mall anyways so she wanted to follow up and make sure her application for was actually reviewed. Since a lot of the time online applications tend to get ignored, this was the smart thing to do in my opinion. She was then greeted by a snobby manager who yelled at her and claimed that she was, “Wasting their time, ” by applying online and then following up in person to give herself a fair chance at even being considered for a position at the store. I’m very disappointed that someone with such a terrible attitude and lack of leadership ability could be given such a high-ranking position with the brand. I love Urban Outfitters but after this experience, I don’t think I’ll be shopping at their Chinook location anymore.
Today, Wednesday, July 1st. At around 6 pm, on the far left cash register. There was an extremely rude and inconsiderate cashier, dark hair, her hair was up, very light skin, seemed to be in her mid 20s to early 30s. She was extremely rude, left in the middle of the transaction to fix a pair of jogging pants before ringing me through after scanning my item. Aggressively told me to move when I accidentally stepped over the line, gave my boyfriend a dirty look when he picked an item near the register up, and just gave the worst customer service I’ve ever received. Usually love my experience at urban outfitters and really enjoy the store and everyone is usually so nice. But this chick just clearly did not want to be there and had a rotten attitude. Someone should talk to her.
Cute clothes, attentive staff, but $40+ for a ripped up teeshirt? The prices are so outrageous that I haven't bought anything here in years. I do like to go in to get ideas for outfits and then just thrift look alike pieces for a fraction of the cost. They have a thrift store chic sort of image, but you'll be paying out the nose for what is supposed to be a carefree, down to earth look.
Love the choices available at this store, and certainly appreciate the staff that facilitate my shopping needs. Very helpful and accommodating with any questions I had and offered other options without being pushy.
Likely one of the worst organized stores. The selection isn't horrible usually and I've certainly found some gems at food prices. However, if it's not on sale the quality is not worth it most of the time.
Very expensive store. The rare time I go in, I gawk at the prices and leave. I've never bought any thing from here because it's expensive and not the best quality. They do have kind staff though.