U•STORE•IT – Edmonton North

This location is very close to me I have using them for more than 10 years off and on
Very nice people there past and present
I recommend north side U Store It

Been a customer for over a year, very professional and was treated with respect, both when signing up and cancelling my unit. Will definitely be using their services again when needed

Staff was helpful - I needed a short term storage unit and they gave me a great unit that I could drive in and access very easily. I could drive in and grab something from my unit in less than 5 minutes. I will be back.

Super friendly and accommodating. Easy access to units. Secure location. The staff here are amazing. I went to empty my unit and my key wouldn't work. Ron came and cut the lock for me and also lent me one of their locks so I didn't have to leave my unit open between trips. Will definitely use them again if ever needing storage. Thank you for great service

My experience with U Store it North Edmonton location was great start to finish. Nathaniel & Kevin are so very accommodating and informative. It was a bonus I was able to catch them during their promotional offering which helped me financially during COVID, I was with them for about a year and never had any complaints. Thank y’all for communicating and helping me transition to my new home with ZERO strife.

Staff is excellent, space is safe and accessible. Had a wonderful experience while I needed the storage and frequent access to it. Highly recommend.

Avoid this place at all cost! They have zero understanding of customer service! If we could give them a zero, we certainly would! We were with them for two years and when we noticed that all our belongings were covered in dirt and damaged, we asked them if we could move to an indoor unit. We moved everything indoors and they would not let us off a $20 transition fee, even though we had paid approx. $360 each month for the last two years. The lady at the desk was not at all customer friendly (we think her name is Rachel). Our Advice is go to Sentinel. They, unlike U. STORE. IT, know how to treat their customers, plus their units are a lot cleaner. Our 10' x 15' indoor unit at Sentinel seems way bigger than the 'supposed' 10' x 15' equivalent unit at U. STORE. IT: How does that happen?

The staff and facility was amazing. Courteous staff and very clean facility.
Look forward to using them in the future.
Roman

This storage place is the best
Clean excellent management staff completely secure I give them 5 stars
Wonderful place
I'll use them next time for sure

Smooth process throughout. Friendly, competent staff. Safe and secure. Was given a prompt call when they found I had not properly locked up my unit.

Great place. Nathaniel is very friendly, takes his time to explain things. This is my first time using storage and my unit has easy access and the land is kept clean.

Super helpful staff secured me with a short term unit. Unit was clean, easy to access and they even shovelled a path for me. Would definitely use them again.

Great place to store your stuff the staff is so friendly and the lot and units are very clean. My new place to store stuff. Keep up the great work guys.

I DO NOT RECOMMEND! THIVES BREAK IN STORAGES! Before you rent a storage, be sure to take out insurance! They will not tell you about it and that they are not responsible for your things. Although they have this in the contract, read before signing. My storage was looted.

Unfortunately, could not get a storage unit here due their discriminatory practices.

I was told that I could not get a storage unit because a relative of mine with the same LASTNAME had an outstanding balance from many years ago. Not sure what that had to do with me? I couldn’t believe it, I was shocked and I reiterated the fact that this unit is for ME and only ME but they told me they will not do business with me. Was willing to prepay for three months in advanced, submit a credit check, put my credit card on file and all that but nope - I was prevented from doing so based on discriminatory practices.

I recommend anyone to take their storage needs to Sentinel Storage North not far from here. The staff are much more pleasant and it was cheaper for the same size unit. Most importantly, your human rights won’t be violated.

I've used them a couple of times now to store a trailer. Clean and secure facilities with security patrols. Great staff and decent location.