Best Van Rental Agency in Alberta reviews

It is worth doing better research and asking about everything before signing anything, at the counter they will try to sell you things that are really not necessary.

Had a great experience with Zoom! They accommodated me when I kept on extending my booking with the car. Very fast & efficient service! And Jag was kind and understanding when I brought the car back late because of slow traffic on the road...

Second year renting with Enterprise at yyc for our annual ski trip. Once again they did not disappoint! Great service and amazing staff!

I would like to thank Ryan & the whole enterprise team to make my trip / drive absolutely amazing with a vehicle of my own choice. Had 0 issues from pick up until drop off. Thank you!

This branch is not even deserve a single star. After my company made a reservation tried to phone them several times but no answer. I went there by foot hoping to get the vehicle on reserve but guy told they don’t have any vehicle available. What a joke...

Had a bad experience unprofessional staff don't explain you properly taking to long to complete your proses

I booked a in Christmas holiday week, they gave me a Dodge Charger, I was very scared of driving that car I called and told them. They changed the car within a day even they hade inventory shortage. They give you great customer service highly...

Did not even wanted to give 1 star as there are no wordd to describe how bad the service is from manager to staff. No effort, no apology, ego is to high, arrogant, big mouth. Not to mention how that manager does not hold her promise right Jasmine...

Charged for extras what other rental companies/branches of Avis would waive off as a courtesy. 10 mins extra was charged a day & additional fees for the snow tires which Enterprise & Hertz would provide without any additional charges … wouldn’t...

I was sent by my insurance company to this location and I’m glad I did I usually go to the 50 street location! Seeing as edmonton is in a deep freeze and running out of cars these gentleman not only were working without heat in their office and still...

I was forwarded to enterprise through my insurance after an accident to use a rental for a few weeks. The team was efficient and friendly. Really liked the Kia forte. Thanks guys!

Very friendly and accommodating staff and good selection of cars. Only giving 3 stars though as there weren't affordable EV options.

Not organized and didn't have vehicle I requested! They ended up giving me an upgrade for same price. Did get very nice vehicle but check in was not greatest and watch you pricing!

I had absolutely no problems with enterprise! I needed a rental while my car was getting fixed and their customer service great. Bamike particularly was very helpful and kind when I came back to drop it off. She answered all of my questions and was...

GREAT EXPERIENCE traveling with Escape Campervans! Booking and picking up the van from Calgary office was very smooth. Great communication with staff to arrange pick up and drop off. Van was very clean and in great condition. Great way to explore...

I had exceptionally good service at this location recently. From the initial booking, to the pick up shuttle service, and of course the rental itself. In particular, Ramario, the associate, who check me into the rental as well as received the rental...

Was given Ford escape as a rental when my Mazda CX-5 got into accident. I wanted a car other than Ford escape and since there were no other cars available at that moment, had to opt for this one and they promised to call me whenever they find a substitute...

I rented a car from this location (156th street). But I dropped the car off at the airport. The guy inspecting the car when I dropped it drop off at the airport was way more thorough during the drop off then the inspection when I picked up the car...

Wow. I booked a car with these guys and they called me the night before I'm supposed to pick it up to tell me that they won't have a car for me. That's it that's all. No offer or ability to make it right. I was depending on that...

Unfortunately one of the worst locations. Comparing to other enterprise locations this one lacks staff, and customer service. Vehicles have never been ready each time I've come to pick up. Wait time is 30 min plus. Can't call as always...