Varsity Chrysler Dodge Jeep Ram

I had a great experience! David helped me out. He was super professional but also very friendly and you could tell he cares about his clients. He helped me look at multiple options and his selection shows that he cares about tailoring me to a car that would suit my needs and price range. Definitely some of the best service I’ve had at any dealership! Highly recommend!

Worst dealership to deal.with, no customer service at all. We were outside for like 20 mins for test drive. Nobody showed up and very rude. More focused on commissions than customers service.

David Carrascal was a pleasure to deal with. Showed me all my options, was open and honest, and answered any questions I had. Would highly recommend.

Thank you Country hills Chrylers for our first truck. Shoutout Abhishek who assisted us to pick our truck very accommodating and 100% customer service.

I was in the market for a RAM 1500, wanted to window shop so I decided to go to Country Hills Chryslers and David Carrascal was kind enough to help me out, we went on two test drives that same evening he told me all about the features and specifications on the vehicles, I really feel in love with the 2020 RAM 1500 SPORT and it was exactly what I was looking for and more, we talked about some numbers and I didn’t see why not, BIG Thanks to David for making it all happen I ended driving it home that same night.
Can’t be more happy with the treatment I received. I’ll for sure be seeing David with any of my vehicles needs.

Terrible experience…. Deserve a zero rating
Even the rep from Chrysler, Darren Shaw seems to need more training in customer service.

This dealership tried to sell me a used vehicle with a $8,000 accident claim. The salesman told me the vehicle was a “DEMO” that people test drive on even though it had 9000 km’s and also a 2022 model. I would recommend everyone if they’re planning on going here to check a CARFAX REPORT before purchasing a vehicle from here. The salesman never mentioned to me that the vehicle had a ACCIDENT and when we confronted him he went away looking for the carfax and came back telling us the vehicle has been sold.

Had my jeep grand cherokee detailed with these folks today. The GM NEEDS TO BUY THEY LUNCH. Best detail I have ever had. Job well done team

From Jordan and Rashan in sales to Randy in finance to George in vehicle delivery, I had an amazing experience here. But it was Lexi in finance that wowed me! She was patient, helpful and responsive to all my questions. I would highly recommend Country Hills Chrysler to anyone looking for a new or used vehicle. Be sure to ask for Lexi to be your finance manager!

If I could leave a no star rating I would. This is probably worst oh wait. This is the worst service department I have ever dealt with with. Steve the shop Forman is arrogant and self centred when it comes to dealing with customer, he never lets you speak. You give them all the info they need and still can’t get to the root of the problem. He tells you one thing and doesn’t follow through. Instead of properly diagnosing the problem they will just throw parts at it in hopes that will solve the problem. Stay away from this service dept if you don’t want to throw your money away.

Buying our new Jeep at Country Hills Chrysler was a great experience, no high pressure sale tactics, just plain old discussion and facts. The group of people I dealt with were professional, knowledgeable and curtious. Shout out to Taryn, George and Randy for making this a fun experience, I would recommend this dealership to anyone and I'll be back in the future.

Service dept does good work with good communication and good pricing/quality. Shuttle drivers are great too. Very trust-worthy service department.

Busy dealer, Andie did his best to try to squeeze me in on an urgent issue, and kept communication flowing well. Kudos!

Where do we even start?
From start to finish, an absolute horrible experience.
I went there looking for a truck, and to sell my SUV. I found a vehicle I liked, and felt immediate hard pressure as the sales person kept pushing and asking if I would buy today. Paperwork wasn’t done properly, they had to drive an employee out to finish the paperwork. I spent almost SEVEN hours as they messed around. The salesman kept pushing and pushing, The only way I’d get this price is if I bought today. They tried undercutting me on the cost of my SUV, and finally after wasting a ton of time, got what it was worth. There are a TON of issues with my new vehicle, drove off the lot with check engine lights all over it. Wrong spark plugs were installed, causing engine issues. Parking brake was non existent, cruise control didn’t work, the lighting under the seats was broken, etc etc etc. I could go on and on. Vehicle was disgusting and not detailed. I also bought a warranty. When I informed them of the issues with my new vehicle, they fixed the spark plugs, parking brake, told me that the cruise control isn’t their problem, and sent me on my way. Brought the vehicle back to get a liner put in it, and they detailed it. Left our carpets, seats, sopping wet and dust all over the interior still. The general manager sent me a text message stating they’d be sending out a review, and to give them 100%, or to contact them. Never received the opportunity to leave a review, so here we are! I contacted Randy Sander again, but didn’t hear back until weeks later. He also passed the buck. If I could go back in time and not trade my vehicle in for this lemon of a truck, I would. Find a different dealership, these guys are shady.

Went to them to get my Van fixed, absolutely horrible. I had to go back to them 4 times for the exact same issue. I told them that the car was pulling to one side and they kept saying everything was ok. The 4th time was when they finally said that there was an alignment issue. Very bad diagnosing capabilities.

Recently bought my Jeep Gladiator here and I will say that everyone I dealt with from first contact with Client Relations Hunter is so polite and humble salesperson he’s help us to buying our stunning jeep we love the service highly recommended the place for all your dream car Thanks for all varsity Chrysler team

I had a absolute fantastic experience at Varsity Chrysler. The Sales Manager Jason was so great to deal with. Sean in both sales and finance were equally as great to answer all my questions and take the time to make sure I was satisfied in all regards. Would definitely recommend them to anyone who would like a no pressure experience when buying a new car! Thanks everyone! I’m so in love with my new Jeep!

Went in looking to trade in. Was told waiting to hear back from the bank, I figured probably wouldn’t work and sure enough no luck. I told the financial manager no worries I’ll try again in a year or two. He goes ahead and keeps going with it. I’m told they worked something out and can pick it up the next day. I got excited, went in signed all the papers switched everything over and was ready to go when I’m told they missed something and actually I’m not approved…. I am completely dissatisfied and will absolutely NEVER come to this place ever again! I wouldn’t recommend to my worst enemy!

Wasn't able to come to a deal but that more my fault then varsity but if you're looking for vehicle go see Joe, 10/10 recommend!

Honestly couldn't be happier with the service i received from my sales guy joe and finance expert Hitiesh.i explained what i wanted who i have talked to and that i just wanted a fair deal for my situation and what i needed to get it done, no bull straight with me and they went above and beyond to get a deal done.everyone needs to make a living but no one needs to be taken and they didn't once make me feel like that or do that.joe kept making things happen and hitiesh was on the ball daily to make sure it done.couldn't be happier with the service and respect. I will highly recommend to others with out question and my family will be going to them for years to come. DONT buy a dodge anywhere else.new baby below.now i just gotta get me some wind deflectors to make its sexier)

I just purchase my dream car 2022 Jeep Wrangler Rubicon from Varsity Chrysler, I am super satisfied with their services, especially the sale guy Marlon, very nice guy, thank you Marlon!

Josh Whiteley deserves all the recognition that's coming to him from Jeep Canada. I say this because I can predict he will be very successful within that company. I was looking for the perfect vehicle to fit my family of 5 and Josh wouldn't give up on me until all my needs were met. In fact, he found our family's dream vehicle within 24 hours of initial contact. He was respectful of my time and his approach was always professional towards me. I just hope that he will still be around when I purchase my next vehicle in the near future. Every car salesman needs a mentor like Josh.

Marlon took care of me with high class service, professionalism and knowledge. See you again for my next ride!

I recently purchased a used minivan from this dealership. The people were just AMAZING! My salesperson Norm was extremely efficient - answered all my questions and brokered a great deal on my behalf. Shout out to Piper, Jordan and Randy who were wonderful to chat with.
I would highly recommend this dealership and its staff. I am so happy with my purchase!

Marlon was super great to work with.
Told em what I want and he got it done, I would recommend him for anyone looking for a vehicle here.

AVOID this place at all cost, unless you enjoy going back for the same issue over & over. If you have money to burn, this is the place to do it!

Bought my 2019 AWD Challenger here on May 2021.fantastic ride. Thanks to sales guy Marlon for getting in my ride within one business day

Varsity was great, everyone was friendly, Cathy the client relations manager helped my husband and I with looking for a work truck for our company. She was patient with making sure we got a truck that suited our needs. I would recommend everyone to come here!

Had a great experience with Taryn and I highly recommend going in to see her. She is very sweet, helpful and doesn't pressure you like most sales people do. Be sure to talk with her and she will take good care of you!

Unbelievable! We are from Prince Edward Island. Our Dodge Promaster Van broke down. 200km tow to closest shop that would work on our van. Service was such quality from the moment we arrived until it was fixed. Tanis Dave and Randy all helped us. Tanis helped the most, she got on the parts right away. The sales department shared pizza with us. Concier drivers were super friendly and helpful… shout out to the mechanics we never met! I’ve never experienced a car place like this one. They all worked together to get us back on the road asap. A HUGE shout out to all of you. Plus the cost wasn’t bad either. Thank you so much.

Fantastic process! Cathy was amazing and delivery went smooth. Josh Whitley was awesome too. Thanks guys!

Marlon was an absolute pleasure to deal with. Great buying experience, highly recommended!

Last Friday I discovered and oil spot under our 2017 Grand Caravan. Called Varsity and receptionist was very pleasant. She understood my concerns and booked my appointment for Monday. Arrived at Varsity to be welcomed by Dave Culp. Explained my issue and was immediately taken into the service department. Dave stopped by a couple of times while I was waiting, taking the time to explain the process of the service required. First estimate was approximately 4 hrs. I decided to wait in the well appointed waiting area and as luck would have it, repair was completed in less that 2 hours. Even better, was that repair was covered by warranty. Just want to give a CHEERS to all the staff, from reception, service rep, Dave and mechanics that made my experience a day to remember. Thank you!

This dealership has taken a significant turn for the better. Since 2019, I've been warning people to stay away but there has been a complete shift in management and staffing that has changed my mind.

The sales manager is extremely professional and I appreciated his business-like, factual approach to our interaction. The service department, including the lot/shop hands and service shuttle drivers, were all exceptionally polite, respectful, and a pleasure to engage with (shoutout to driver Phil and service-guy Dave, in particular). Being a petite, blonde woman, this is significant praise for a car dealership.

My only very minor criticism is that the parts department could be more transparent in regards to client accounts when ordering parts.

*I purchase a new vehicle every 2-3 years simply because vehicles are an interest of mine. I've been to many dealerships of different varieties in Calgary, Cochrane, Airdrie, Okotoks, and High River and there are a handful I would recommend; Varsity Chrysler is now on my list of recommendations.

Joshua is really amazing at finding out the best deal on cars! The finance team is very supportive as well.

I recently bought a truck at Varsity and the experience was great right from the time I drove onto the lot. Suzanne (sales), Sean (finance), and Cathy (customer experience) were very professional, friendly and made the experience fun. They installed all the extras I was looking for and a great price and a quick time frame. I will be telling all my family and friends to check them out and I will definitely be taking my business there from now on.

Miranda in Service is top notch, she’s kind respectful and always helpful. I got the pleasure of meeting the manager Randy on my last visit. I had some questions how my warranty worked and he was so polite and willing to explain. I really appreciate the family feeling this dealership had and the care and consideration for their customers

Had a great experience with Varsity Chrysler. Bought a 2020 Grand Cherokee to replace our 2012. It was a pleasure to deal with the whole team, especially Adam, but also Cathy and Shawn. They gave us really good value on our trade-in, and were very accomodating.

The team at Varsity really made my experience special - I really felt like they heard me and understood what I was looking for. They helped get me into a BEAUTIFUL vehicle with zero pressure, great communication, and some fanfare and enthusiasm thrown in to remind me that getting a new car is supposed to be FUN. This is our 5th vehicle purchased from Varsity, and the experience just keeps getting better and better. Highly recommend them!

These guys were really good, Narin the sales manager really helped me a lot. I bought the Jeep Wrangler 4xe from them, nice generous. Ready to help, provide you with all the information you required.

Took in my vehicle for a computer reset with a dead battery that needed to be jumpstarted. They charged me $188 for an hour of "work" by their technician just to figure out what was wrong with the car.
When I went in to check on the car myself I found out they hadn't even jumpstart the car, how can you even diagnose a vehicle when it's dead? I very clearly had stated it was an electric issue. Nothing was done to the car, the technician notes only contained what I had told them about the car.

Would highly recommend Varsity to anyone looking for a new vehicle. Ashley (Sales) and Sean (finance) took great care of us and made the process a great experience! They provided great customer service and took the time to find us the perfect vehicle that accommodated all of our requests. There hard work shouldn’t go unnoticed! Thanks again for all the help.

I picked up my 2016 Jeep Wrangler Sahara tonight and I am over the moon. Suzanne, Sean, and the whole team at Varsity were amazing. This was a first time thing for me, and the whole experience was fun and exciting. Suzanne was a ray of sunshine and a true pleasure to deal with; and I was so grateful for Sean's excitement for me. In addition to the fabulous Jeep I got, I also got to ring the cow bell which was just as much as of a thrill. Thank you again to the whole team, I can't stop smiling.

I dont even know where to start. Walking into this I was very jaded from experience with previous dealerships. But as soon as I met Marlon in sales a lot of my worries went away, but it was question time. Over 2 hours we went from vehicle to vehicle and I just couldnt stop asking questions and turning over every stone. He never got frustrated with me and answered every question with confidence and a smile on his face (even though he was wearing a mask). During test driving I never felt like I was talking to a robot and we shared some laughs and had real conversations. I never felt forced to take a brand new vehicle. We finally found one I liked and had everything I was looking for, a 2018 Jeep Cherokee (even though i was convinced i would take home a truck since i was trading in my truck) and after some pressure free time to think about it, it was time to hand me over to Sean in financing. That man is an absolute treasure and got me a fantastic rate, although I was in a difficult situation he managed to exceed my expectations with approval time and worked his magic to get me an even more affordable rate than what I was paying on my 2018 dodge ram I traded in. Seriously, Sean is a one in a million and Varsity is very lucky to have him. There was some hiccups on my end and he still made it a headache free experience. Once again, laughs to be had and I never felt intimidated walking into his office. After we got me approved and I signed the papers he handed me over to Taryn. What a wonderful lady. She was absolutely the cherry on top for the whole experience. Very laid back and bubbly personality. Her and Marlon even took me on a tour to meet everyone at the dealership and they all take the time to learn your name instead of treating you like a number. The entire experience was wonderful here and they made me trust dealership experiences again. Once upon a time I managed retail stores and I would have done anything to have the team that Varsity Chrysler has. I know this is a long story time type of review, but if you made it this far and you have any worries about trade ins or buying new vehicles, rest assured that this crew will take care of you and will answer any questions you have. Thank you Varsity, it was a pleasure and I can't wait to see you guys again!

I just purchased my 2021 Jeep Grand Cherokee and the team at Varsity made the whole transaction seamless and super easy! I especially want to acknowledge Marlon, Nairn and Randy - they were EXCEPTIONAL to deal with and provided extremely professional service. This is the second Jeep I've purchased from Varsity and when I'm ready for my next one, this is exactly where I will go again!

I would definitely recommend Peter.
Not only did we get a great deal, he was very easy to work with and made the process simple and fast.

If anyone is in the market for a vehicle, please don’t hesitate, these guys go above and beyond for their customers, this my second vehicle that I bought from them. Thank you Varsity Crysler

Hitesh is always a pleasure to work with. He is very helpful and goes above and beyond. Highly recommend working with him if get the chance.

Worked with Josh as a sales person he was amazing and very understanding and fought to get us into what we wanted not just settling.
The whole team there did an amazing job and that's why I stay with them.

Shady Dealer! Do not come here. Don't deserve a single star in my book. Agreed to purchase a used vehicle with caveat the front strut sleeves get replaced, they signed off on it up-front (as a show and tell) but they didnt include that statement in final copy Bill of Sale. Received the vehicle not according to original agreement (see picture at time of vehicle pick-up). I asked for the copy of original Bill of Sale with both our signatures (dealer and mine) and I have the right to get that copy, but they avoided that request like a plague to protect them selves from law suit. I'm sure im not the only victim here. Hope BBB come after you.

Andy was amazing. Holiday long weekend had me worried I'd be stuck until Tuesday. Andy got me in and figured out my issue was just a battery (phew) and then had it installed within 30-40 minutes. Better than that, offered to install it for no charge. I'm not a big fan of dealership shops, but that went a long way to maybe win me back.

Buying a gently used car from a dealership is not usually a pleasant experience, but I had an exceptionally horrible experience at this place! I caught my salesman, Josh, in an outright lie. The "Heads up Display" projection on the windshield was very blurry but he did backflips trying to convince me that it was clear (implying that my eyesight was the issue). I took the issue to the Sales Manager and it turns out the service dept.installed the wrong windshield (a cheaper one, of course) which was the reason the display was so blurry. Why do car salespeople have to be such slime balls?

Let me start by saying, most people I've dealt with at Varsity Chrysler have been great. Their approach to Customer Service and Customer Satisfaction is another story. I believe their 'service' Dept has a lot of work to do, they are very lazy, unprofessional (Including Logan). A little value added work in their communication skills would go a long way. Both times, my vehicle has been left a mess!

I had a check engine light come on while travelling from Edmonton to Fernie in our Wrangler. We called them as we went through Airdrie and when we arrived they had a Durango rental arranged. They quickly scanned the engine to see what codes came up. An hour later we received a call that it was fixed and tested. We continued on to Fernie and picked the keep up on our return. Throughout the entire experience everyone was friendly and efficient. Thanks for the fantastic service. The trip back to Edmonton went without a hitch and the Jeep ran very well.

Purchased our 2021 Dodge Ram 1500 at this location and the experience was so great! Went down there and talked to Randy (Finance Manager), who helped us secure our car loan and introduced us to Mac (Saleswoman) and she also introduced us to Jaz (Sales Manager) both who really took the time in finding the right truck for us. I was even surprised as when we just park in the lot, they were there already to greet us. The really took value in our time and responded to us in a timely manner. Delivery was fast and efficient and they adjusted to our needs. So if you are in the market to get a vehicle, please visit this dealership and look for the persons above and for sure they will take care of you and treat you like family. As for us, for sure we will still come back to this dealership for future vehicle purchase! Thank you again Varsity Chrysler Dodge Jeep Ram for your help!

If you want a great experience buying a vehicle new or used, do yourself a favour and go talk to Suzanne Lynch. She was friendly, professional, knowledgeable and not at all like the negative stereotype of a "used car salesman" she was fantastic in every way. Any questions I had were answered quickly and any concerns were dealt with promptly and with 100% satisfaction. Tina Leighton was also very helpful and awesome. Thanks VC!

Just wanna give a huge shout out to Suzanne, Angela and Taryn!

I went in on Tuesday with 2 vehicles I wanted to check out, Suzanne was a dream to deal with. She never once tried to push a brand new 2021 vehicle on me and answered all my questions. The following day I dealt with the wonderful Financial manager Angela, she worked her magic and got me approved. She set up my new registration and dealt with my insurance for me making it such an easy process and the best experience I’ve had at a dealership. For the past month I chatted with Taryn about coming into the dealership but was having a hard time finding the time. She was extremely understanding where other people wouldn’t have been. She promised she would put aside a confetti cannon for if/when I came to pick up my new vehicle and she kept that promise!

Just two days after applying for financing, I got the keys to my new Jeep!

Thank you again so much ladies! Girl power for the win!

Just wanted to give a big thanks to mac and randy, two very nice people that went above and beyond to get me the vehicle I wanted at the price I was looking for

This is the worst car dealership in Calgary. I have bought two vehicles here and the management is shady. They sell vehicles with know deficits. The truck we bought had no scratches when we purchased, but a few car washes later - whatever they used to polish it wore off and scratches were revealed in multiple places. They also sold us a vehicle with no working air conditioning, after it 'passed' their vehicle inspection. I would NEVER by a vehicle from this dealership. When I tried to talk to the owner about issues with my Jeep, he literally walked away from me, saying nothing at all. So rude.

Everyone at varsity Chrysler was awesome from Jennifer, to Suzanne and Nairn and of course Randy, they made it super easy and very smooth transition, thanks guys can’t wait for my new keep. Helene

For all those who received X89 ext warr. They charge you 149 for inspection if your issue is not due to power train.example: "driving axle joint problem is not including in driving axle ". Wasting my money and whole morning. Staffs are nicely remind me those trap.but I still have to say FCA sucks.

Margaret and i recently bought a 2021 Ram truck from Varsity Chrysler.on entering the showroom we were greeted by Sean.
His manner was excellent, not rushed at all, and he listened to us tell him exactly what we required and he delivered just that.he was brilliant on the test drive and allowed us both to drive the truck and take our time.his knowledge of the vehicle was awesome and he showed us everything we needed to know.after we decided to buy the vehicle we were introduced to another Sean who made the financing process so easy and painless.we got an awesome deal on the new truck, only 100 kilometers on it, and a fantastic trade in for our old one.the whole experience from beginning to end was a delight, i will definitely be recommending Varsity Chrysler to anyone who is in the market for new vehicle.thanks again to the two Seans who made this such a friendly and pleasant experience.see you guys at the stampede.
John and Margaret.

Really happy with the service from the salesman Sean And his manager jazz who was very nice in explaining the pricing of the vehicle and help me understand everything. I would definitely recommend all my friends and family to this dealership. Once again really appreciate your guys help and hope to give you more business very soon.

I had my 2017 RAM 1500 in last week for a spring tune up and today had the Deluxe Clean (detailing) done. My trucks runs and looks as good as new!
I have great customer experience each time I deal with the Service Reps right through to the admin/cashier team.
Thank-you too for providing a safe and social distance waiting area where I witness cleaning and other safety protocols being encouraged.
Outstanding!

Josh Whiteley & Tina Leighton were a pleasure to deal with! They were very knowledgeable, understanding and easy going throughout the whole process. Randy Brodeur made it easy getting my financial approval in order as well. I'm extremely happy with my purchase! Thank you Josh, Tina, Randy and Varsity!

Awesome group. Bought a beautiful RAM 3500 Bighorn Night Edition 6.7L HO Cummins a few weeks back. Tony and Nick are great guys who really helped out and went the extra mile to help make this deal happen. Couldn't be more happy with the service and the truck. Thanks again. 100% recommend if you are looking at buying a new vehicle.

I want to say a big thank you to Charles and the rest of the staff for being so patient when I purchased my Jeep Grand Cherokee. I came to the dealership with a purchase in mind, and through many hours I was able to get the car I laid eyes on. I love my Purchase and I am forever. Amazing Service:) <3

Josh was super accommodating and they even brought the vehicle that we were looking at to us! They are super easy to deal with, and I'd highly recommend them for your vehicle needs.

Josh at Varsity was amazing to deal with. Very educated on the product and helpful with all my questions. No pressure guy. Randy in Finance was so easy to deal with and took care of everything for me. Coming from the automotive industry I was very impressed at the professionalism of both Randy and Josh. Thanks guys.will spread the good news about you both and the dealership.
Signed. Very Happy Buyer

I have come in to varsity 3 times now for warranty claims in service, jason green has assisted me each time.each time he is very thorough and happy to answer my questions, keep in mind i am not an easy customer to deal with, i like knowing exactly what's happening and not spending money without knowing exactly what's going on first.he has been nothing short of awesome and always makes it work out for me and won't charge me anything he absolutely doesn't have to.you are very lucky varsity to have jason working there.thanks for everything

Allowed our vehicle to be stollen out of their service department-was supposed to be a 2-3 day repair job and on day 7 they called to tell us our vehicle had been stolen
The entire ordeal took 39 days for us to get our vehicle returned to us and in that time we had a rental vehicle through our insurance which turned into an almost $600 dollar bill for glass coverage and GST which Varsity will not cover
Their only solution was to get us into another vehicle which would have increased our monthly payments & loan interest and to restart a new loan
Our vehicle contents were stolen as well which our vehicle insurance doesn’t cover and Varsity won’t cover either
An extremely disappointing & stressful experience
And all this happening during a pandemic when funds are so tight is extremely unfair for this dealership to just shrug it off like it doesn’t matter! Talk about NOT doing the right thing when they were negligent
They don’t lock their gates-anyone can just walk in, take keys from an unlocked box and walk out with your vehicle and no one notices

This all happened in August and our vehicle is still not 100% repaired-still waiting on parts to repair the dash that was ripped out

*update-because we were forced to go through our insurance now AMA is increasing our deductible from $500 to $1000

And it’s now Dec 2nd and the vehicle is still not fixed.

Horrible horrible service. The advisors have the worst customer service skills I’ve ever heard in my life. Even someone that claimed he was a manager told me I was “lucky” he doesn’t usually bother talking to customers it’s a waste of time.

Straight up. Bought a Jeep from South trail. Everyone was more than happy to help when I was buying the vehicle. But the last 3 months have been VERY POOR! I have been trying to get information about my service package for awhile. Eventually they had someone call me. But avoided what I was looking for.

I went to south trail for an oil change because the women on the phone said "Either make an appointment or show up to their supposed drive through" I came in for the drive thru that they then told me was a 2 hour wait on top of the oil change. I dont have time for that and I DONT want to be in a shuttle with COVID ramping up. I then came home and took it as "good to know" I then called south trail and asked to make an appointment. The lady then told me "You dont make appointments you just show up". Choose a lane!

I Called the folks at Varsity and Andy give me all the answers I was looking for and even put me in for an oil change. It took a 3min phone call to the right people apparently. Andy was informative, Educated on the topic and polite. Needless to say I will not deal with South trail ever again. I should have stuck with Varsity from the beginning.

Thank you Andy! Give this man an award.

A big waste of time and money. Don't bother coming here. I spent $175 to have my Grand Cherokee inspected after it would crank but not fire. I was told that it needed a new fuel rail but if it wasn't that it was the fuel pressure solenoid or fuel pump. So basically they didn't know. After I replaced the pump and solenoid myself the vehicle wasn't any better. This cost $1500

So the following day I took the vehicle back to Chrysler who said to "well where did you get the parts from" I replied "Mopar". Then came the well if you had let us fix it (which would have cost $4100) then I might have a case.

Not thinking this sounded right, I took my vehicle somewhere else and got a second opinion. The new mechanic at Canadian Import Auto in the SE told me four fuel injectors were leaking. They fixed the fuel injectors and the vehicle works great now.

So this begs the question, how did Chrysler, the company which created the vehicle in the first place, inspect the vehicle, but miss four fuel injectors leaking? !? Unless they didn't look

Don't waste your time or money coming here. The small little local mechanics did the trick where Chrysler couldn't.

Josh Whiteley was amazing to work with and went above and beyond with helping me purchase my new Jeep! Will definitely go back to him in the future and recommend him to anyone!

Horrible experience purchasing a car here. Not only was i lied to and told i would be getting a car brand new, but the car had almost 800 km on it already, which is clearly not fully new, and should have been addressed to me prior to purchasing. As well as, i noticed the car was missing the standard mats and had drink spill marks was in the cup holder. Clearly been used. Avoid if you would like full disclosure and trust when purchasing your car.

The used car manager Glenn was excellent. Professional, prompt service and made me a fair offer on my trade. Turn around was super quick. Thanks again!

AJ in service is the best
I bring my vehicles to him at Varsity for servicing and can not imagine going anywhere else
He is very trust worthy and stand up
I will always do my servicing at Varsity as long as AJ is around
Great work

Charge you for everything. Won't take responsibility for their mistakes. Way higher than my local mechanic and the local guys do a way better job.

Adam Vincent was amazing in helping me get into my first real vehicle! I got a car the was stylish and didn't break the bank and I was really happy with the service. Would definitely recommend!

Adam Vincent has assisted me and my friends with over 4 vehicle purchases in the past 2 years. If you are looking for a new vehicle in the future look no further than Adam Vincent at Varsity Chrysler

Dave was so helpful with getting me into my new Jeep. Dave and Jazz worked their magic and never gave up on finding me the right fit for my budget. I never felt pressured and all of my questions were answered.
I would highly recommend Dave to anyone looking to get a new vehicle.