01 February 2024 15:27
Real G he get grant help to me help to get my phone and told time to talk through everything l need to know about the phone and my billing information thank you for everything
17 November 2023 5:41
Phoenix was really helpful in setting up my new plan. She went through everything and was very knowledgeable, even more than their call care agents
07 November 2023 4:55
Real is super helpful and helped me through everything made sure I was good to go and upfront about everything
14 October 2023 5:03
It was great Real Gague was Fantastic he was very patient and friendly he made my experience awesome He deserves a raise
13 October 2023 12:38
I want to thank “Real G. ” for giving me the best deal on my phone. The staff is really friendly and supportive. Thank you and Keep it up!
12 September 2023 11:11
I want to thanks Brittney who went over and above to help me with an issue that I had on my phone. Great customer service Brittney. Keep it up!
25 August 2023 15:27
The service was great and efficient! The employee Brittney did a wonderful job and explained everything well!
12 August 2023 11:10
Brittney was competent at addressing issues and took the time to understand client concerns. Did not try to oversell (explained options regarding types of phones, plans, insurance, accessories, etc.).
15 June 2023 0:10
The team at this location made what I was anticipating to be a, boring mundane chore, into a fun outing. Customer service still exists in fine form.
12 June 2023 15:32
Hannah was very helpful with answering all of my questions with clear and concise answers and had a very happy demeanor which made her a pleasure to work with.
15 May 2023 1:55
This is the worst provider ive ever experienced ever i never get bills that are the price of my plan they are allways more they will not send paper billing i was upgraded to a bigger data plan because i was a very important and loyal customer and was charged $20 to do so they have spotty reception where im currently at ive been with just about all of them and virgin is the most inconsistant ive ever had its like spin the wheel and see what your bill is going to be this time i cant believe a 4 star rating
26 February 2023 14:38
Brittney the store manager at virgin has given me exceptional service and heads all my needs and fulfills them, Kyle always is prompt and gets me the help I need in a timely manner, Jasper and phoenix are great assets to the team! All around amazing service!
25 February 2023 22:03
Anytime I have a question about services i am greeted with the most amazing attitudes. This team knows their stuff! Kyle is always quick at getting me what I need! The manager Brittney is always so curious and sweet! Phenix and Jasper keep conversations to make the time pass if the team ever has to call their retail support and deals with them for me! I appreciate this team!
20 November 2022 18:23
Very nice place to get a phone/phone plan for a fair price and the staff are very knowledgeable

Write a Review for Virgin Plus



Overall Rating: