21 January 2024 16:00
Benish absolutely saved the day! Her troubleshooting skills went beyond excellent. I thought I had purchased a dud, but she quickly reversed that notion. Five stars (not enough) and perhaps a sweet pay raise would be well deserved! Thanks so much.
30 December 2023 5:13
I received excellent services from the virgin plus Team at Marlborough Mall from Benish. I applaud her customer service.
24 November 2023 1:13
I am an all time Virgin Plus Customer for years now. I really love the service and Agents handling Customers for their needs and wants and will suits there budget. I always visit Virgin Plus Marlborough Mall Location. And one of those days is today I would like to thank HAGER for helping me choose the best option of phone and plan that meets my needs. She give me a lot of options that i can choose and she is really friendly in handling customer same as Benish who help me as well. You did an awesome job ladies thank and i am the most satisfied customer who visits your lications.
14 February 2023 8:34
I wish there was 0 stars. The lady working there has absolutely no idea what she was talking about. Went to the Sunridge location and relayed the information given to me by the lady at Marlborough, and confirmed all the information she has given was wrong. Thank you lady for wasting our time. Shut this kiosk down please.
12 January 2023 5:04
The procedure for obtaining a SIM card took about 30 minutes, the staff was very friendly. On Black Friday there were good rates and a lot of promotions.
19 December 2022 15:25
Hager & Benish are Angels sent from Heaven. They helped a technological fossil understand my phone
16 December 2022 0:04
We were helped few months ago by Hager, and she was excellent.

And recently we had an issue with topping our balance and Jared was very helpful and friendly, He went above and beyond to get our issue sorted and helped us go through the technical support rep on the phone.

And Hager assisted in helping us as well.

So basically excellent service both times. Thank you Jared and Hager, we will be back for more business.

This kiosk is easily accessible, as soon as you get in the mall they are right there.
02 October 2022 14:13
Went to upgrade my phone and the manager there was most helpful. He helped transfer all my data to new phone. Mentioned that I could trade my old phone for store credit and helped with applying that painful screen protector to my phone. If you are looking for great customer service go to the Marlborough Mall Virgin Mobile.

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