Cameron was very helpful during my interaction at the store. He provided wonderful customer service and was very knowledgeable about my inquires about a new television. I’m confident I got the best deal!
Josh was extremely helpful and respectful when showing me what products to buy, and answered all of my questions. He went above and beyond to make me aware and help me. Would recommend.
Always good strong help. Great knowledge and patience with old technology dinosaurs. Got great help and service from Hayden and Callum about understanding new TV technology and the pros and cons as they apply to Shaw.
We purchased from Vision just a week ago and can’t say enough good things about the service we received from Janelle. She was very helpful and guided us in making the right purchase for us. Thank you! We will be back
Highly recommend visions in Okotoks, Janelle helped my family get what we were looking for, by providing great customer service, and finding something that fit within our budget! Thanks Janelle!
Janelle, Dan, Callum, Eryc, Christian, and Hayden are the best! Super knowledgeable and willing to go the extra mile to make sure the customer is satisfied.
I’ve made multiple purchases with Visions over the years. Very impressed each time. This time Dan was great, knew what I was looking for and great service. I give Visions 5 stars and will continue to do my shopping here.
I have found the Okotoks store and staff to be very professional, courteous and well informed. They have been able to answer my questions and explain product features clearly. Their after purchase services (returns) is very efficient. I don’t get the feeling I am being “sold” when dealing here.
We've gone to okotoks visions electronics twice now. The manager helped us get a TV and Man-Kin helped us pick a dishwasher. Both times we got excellent customer service. I would highly recommend going there for your electronic needs!
Found exactly what I wanted, and super-quick. Staff (Tye and the manager) were fast, friendly and up front about costs and warranty info. Good experience.
PUBLIC WARNING: Purchased a $2000 86" LG TV. Customer Satisfaction 30 Guarantee. TV broke 10 days later. Was told I cannot return for replacement as I am missing the most important piece. The Box (paper box)! I was not warned to keep the box. There was NO label on the box to keep the box. The store video manager looked deep into their web site and found a clause which says if ANY packaging material is missing the Customer Satisfaction 30 Guarantee is over. I was referred to LG for support. They sent a Tech out 5 days later. TV working fine for the 5 minutes he was present. TV started acting up again after he left. I have video and images of the issue but they are not accepted as evidence. I do hope to resolve this issue but becoming unlikely. I would recommend Costco No Hassle Return
SPENCER and the team @ Visions Electronics in Okotoks are fantastic. I purchase my electronics from Spencer due to the great service, laughs, amazing knowledge and incredible effort to make sure every question/concern and need is exceeded. You make me feel like part of the family - THANKS TEAM!
I went into Visions in Okotoks on Boxing Day with a pretty limited budget and some specialized requirements around a TV and other entertainment equipment. The team not only provided great service on the floor and at the counter, but, went the extra mile to help me maximize the budget I was working with and help me get the best value possible without pressure to overspend. They were super honest, very accommodating, and were dealing quite well despite the large and loud crowd there that day.
Huge shoutout to Dan, Bridgette, Sandi, and Callum for going the extra mile and providing top quality service that day. I will definitely be back because of the great experience you made possible!
Great experience with Okotoks Visions. Spencer and Hayden answered all our questions no matter how basic and were honest in recommending the best TV and sound system for our needs.