Received 5 star service from this service department. Everything was prompt and professional. I was heard, the situation dealt with and my car back to me quickly.without a fuss. Most often my dealer experiences are painful. This dealership is worth trying!
I highly recommend this dealership and its staff. I was left stranded on Friday evening a half an hour before closing and not only did they actually have the part in stock for my radiator troubles but I was able to get a technician to come out and repair me on the side of QE2 with my RV on the hitch behind me, my dog and my kid in the back seat, and a rather perplexed wife of staring at me. These guys went above and beyond the Call of Duty, had me back up and running, and on our way to our holiday once again can't say enough good things about these guys.
Tried reaching out to see if they could help me inquire about an in stock vehicle. Was texted promptly by a friendly employee who collected my information and said they'd pass it on to the sales department. Never heard back, and followed up again at the end of the day. Was told that it was passed along and someone should follow up. Never heard back the next day either. I guess they are not interested in making a deal! I won't stand for having to chase a dealership for their business, there are plenty of other dealerships that want to earn that business instead.
Excellent staff here. Friendly and willing to explain the whole process. Worth checking here if you're thinking of getting a vehicle in the near future
Had service done here a few times now and they have been beyond incredible. We had one small issue and the service team and manager were fast and great to deal with in resolving it. Thank you to the team at Weidner Motors!
Excellent small town dealership! Great people, polite, honest and trustworthy! I would recommend them to anyone. Thanks Ken and Tara for making a great stress free experience.
We were on our way home on QE2 & just before the Lacombe exit I heard a noise & wasn’t sure what it was. There was a big truck in front & I wasn’t sure if it was something with it. I checked my gauges & my voltmeter seemed a bit low. I hoped I hadn’t thrown a fan belt so I decided to take the exit into Lacombe. I knew I wouldn’t be able to run too long on just my battery. I pulled over in town, opened the hood & saw that the belt was still on & tight but I didn’t necessarily trust the alternator or the battery. We discovered Weidner Motors which was open until 5 pm & luckily we were there just before 4. They were exceptionally accommodating, friendly & professional. Lindsay & Erich had us checked in & out & back on the road in less than an hour & with a new battery.
Thank-you Weidner Motors Ltd.for the exceptional service.
They may be fine to buy a vehicle from. As soon as you have any sort of warranty work, they will weasel and wiggle their way out of absolutely everything. Will NOT deal with them ever.
I have never had such good service EVER Lindsay the service manager made time to talk to me, and not just explained the problem, but helped me to understand a problem I had over a year ago with another dealership.
The shuttle was prompt I got great and regular updates I went in worried about getting taken advantage as a younger female, which happened the last time I went to a mechanic and instead didn't pay a dime and understand not just what was wrong with my car but what caused the problem so that I could correct the cause of the problem. I wasn't oversold, and their work was beyond efficient.
Definitely earned themself a customer for life. I couldn't be happier.
Bought my first truck from Brandon 3 weeks ago. A HUGE thank you to him for all his amazing service, he was very friendly, informative and so helpful. Thank you again for all your help, we will definitely be recommending you to all our friends/family. Another thank you to Tara for all your financial help you both gave us an excellent experience.
Just had my truck in for a bunch of recalls. I also run an automotive shop in Lacombe, and it was nice to be on the other end of great and reliable service. They didn't try to push any other services, or products on to me, just did what I asked. Thanks again guys, and I now know where to come when it's time for a new truck.
I have been taking my Grand Prix here for the past couple years (my parents many years before me as well) and I will not stop bringing it here anytime soon! They know my car and they always do a good job. Last time I brought it in for an oil change they noticed my wipers needed to be replaced and that rodents had gotten into some filters. They called me and asked if they could replace the filters, I missed their call as I was at work, and called again about a half an hour later and said they replaced it for me any ways since it wasn't the best to breathe that in. This just goes to show that they care not only about my vehicle but also about my wellbeing. On top of all that they didn't charge me any extra labour costs for the filter and wiper replacements AND were done everything in less than an hour. They gave me a great deal and made my day a bit brighter. Talk about excellent service! Thank you for keeping my family happy and for keeping my nearly 14 year old car in mint condition!
Nice to deal with a family owned and operated business these days, no high pressure sales or gimmicks just a fair and honest deal. Wish I would have found you years earlier and dealt with you! Many more years of success to you KEN and Weidner Motors 10 Stars
Ken Sold me a Nice 2012 Yukon. Ended up having a few issues that no one noticed, me included.
They made sure they helped me out as much as reasonable possible to make sure I was happy with my purchase! Even though it was a few months down the road that these issues popped up, and they weren't required to do anything for me.
Just had my truck in for a bunch of recalls. I also run an automotive shop in Lacombe, and it was nice to be on the other end of great and reliable service. They didn't try to push any other services, or products on to me, just did what I asked. Thanks again guys, and I now know where to come when it's time for a new truck.
Ken and Donna were a pleasure to deal with this past week as I purchased my first vehicle from a dealership. I had been dealing with several dealerships in Edmonton and Calgary, and the experience with these folks was night and day.
As a younger guy purchasing my first vehicle from a dealership they made it easy. They answered every question I had and made sure that I understood everything about the deal before signing and driving away. I would absolutely recommend buying from this business they were great throughout the whole process.
I have been taking my Grand Prix here for the past couple years (my parents many years before me as well) and I will not stop bringing it here anytime soon! They know my car and they always do a good job. Last time I brought it in for an oil change they noticed my wipers needed to be replaced and that rodents had gotten into some filters. They called me and asked if they could replace the filters, I missed their call as I was at work, and called again about a half an hour later and said they replaced it for me any ways since it wasn't the best to breathe that in. This just goes to show that they care not only about my vehicle but also about my wellbeing. On top of all that they didn't charge me any extra labour costs for the filter and wiper replacements AND were done everything in less than an hour. They gave me a great deal and made my day a bit brighter. Talk about excellent service! Thank you for keeping my family happy and for keeping my nearly 14 year old car in mint condition!
We had the pleasure of dealing with Alex and Donna yesterday purchasing a truck. Best experience we have had at a dealership in years! You can not beat the small town dealer feeling! Check them out you will not be disappointed.
Driving today on highway, my truck lost power, permitting to drive only 20km/h, luckily I wasn’t far from Lacombe, I decided to call for this dealership, of course they didn’t have any free window just for someone who wants to come straight without appointment, but because they’re great team and professionals I was able to bring the truck. In an hour I had my truck fixed and back on highway. GM 3500, diesel. They explained me next: due to cold air (at that moment was minus -28 Celsius) plus moisture from snow the, air sensor flow, froze. Thanks again
What an experience! I found the truck of my dream and within a few days. I was driving it home. Excellent, friendly thorough service. I would highly recommend buying your next car or here.
Just bought a great truck at Weidner Motors. Alex and the rest of the crew there were fantastic and very helpful. Everyone was easy to talk to and very service minded. Thank you Weidner Motors! If anyone needs a vehicle, make sure you go see Alex!
Great experience today from sales to financial services to ownership to service, everyone we dealt with was great. Real people that it felt good to deal with when I bought a vehicle today. Thanks Mike and crew!
I have recently purchased my second vehicle from Ken at Weidner Motors, he is by far the best person I have ever dealt with when buying a vehicle. In my most recent purchase I forgot to contact the parts department for a tonneau cover for my truck, Ken got everything sorted out, shipped out and installed the next day! This is just one example of the extra efforts put forward by the employees to make this Dealership one that I will always return to. I also have to mention the excellent job that Donna does to make sure the paper work is complete ahead of time which makes the in house purchase quick and easy. She is personable, thorough and is willing to take time to answer any questions. I highly recommend anyone to take the trip out to Lacombe to visit Weidner if they are in search for a new vehicle.
We bought a new Chevy Silverado October 1st. All the staff were fantastic to deal with, Mike the manager, was very helpful answering all our questions, and showing us the different vehicles, Alex the salesman was awesome with all the technical questions. We live out of town, I would highly recommend taking the drive to Lacombe to this dealership. They are very professional and great to deal with.
After not being able to deal with the dealerships in the province's larger cities took a short drive to Lacombe from Red Deer for a no nonsense deal at what is in my opinion is the Top Rated Chevrolet Dealership in Alberta
One of my worst and most unprofessional experiences I've had within a professional corporate environment in 22 plus years. From out of Province, I talked over email/phone/text with 36 year employee Ken and attempted to purchase a used vehicle unseen and was told on multiple occasions my offer would not be accepted by the manager even before asking him. Being told it's "priced right". All while offering to pay my own freight to get the vehicle to my Province of BC. In text a racial slur was used leaving me to feel very uncomfortable. When I contacted the manager Blayne Weidner, namesake of the 60 year family business, attaching the screenshots of the texts to my email he did apologized but made excuses for the insensitivity. When I told him I had lost trust he did nothing to regain it and earn my business. I made 3 solid and educated offers and they never moved 1 cent. I am left flabbergasted with my experience and in disbelief of how they've maintained a business for so long especially with one of North America's big 3 like Chevrolet.
Not only did they lose my trust and business but Chevrolet lost it as well. I bought a Lincoln. I got way more vehicle with less kilometers and more bells and whistles, at a much better price.