Undoubtedly the place to go for top notch spirits. Their trusted experts - Michael B, Darryl and Linda know their stuff and are great founts of information. Do let them introduce you to some amazing gins and whiskies.
Very good selection of wine, spirits and beers, BUT, some of the floor staff seriously need an attitude adjustment. I will be generous and say that the gentleman I spoke to was ill informed about a specific rum I was looking for. Stated that it was “no longer sold in Canada”, something I knew to be incorrect. Before I could question him on this, he had walked away to schmooze with a couple he obviously new. Quite unprofessional in my opinion. I spoke to a very professional lady about this, and she confirmed it was still sold in Canada/Alberta. I had the feeling spirits, was not his specific “department”, and it was under him to speak to me. I’ve attended several rather expensive events at Willow Park over the years, and this has definitely left a sour taste in my mouth.
Willow Park is great. They often have different products from most other places. Their staff is super helpful in suggesting something new or different for you.
Incredible customer service. The individual (Greg I think) that assisted me was very friendly and extremely knowledgeable with stouts. Solid selection of stouts to choose from as well!
Went in for a one day special item, shortly after we received this one day sale email. Unfortunately, they were sold out of the item as they only had one case to sell in the store. Have noticed lately that the customer service and inventory is not what it used to be.
First time to the store … first impressions the has a good variety liquors, whiskey, scotch and wine …
We where there to attend summer beer festival
We wondered around up stair before the event.when I asked where event with be held the staff members rudely said the lineup with by the stair …
The summer beer festival had nice snacks and some hot foods.the room was very hot no AC … we stay 8: 30am and it was just too hot …
We when back upstairs to purchase some eau distillery ice tea, grizzly paw pop, vodkamow, beer …
The upstairs staff was not very friendly or welcoming… the guy at the cash was not very friendly too … maybe some customer service skill classes and some training would help to get the staff to more friendly and welcoming…
My favorite wine and spirits store. Excellent selection. Staff are always friendly and willing to help identify the right product for you. Nice that they’ve kept the cellar club deals going despite the increases in prices with inflation. Cheers!
This is a very large and well stocked wine and spirits store. It's in Willow Park Mall, just North of Southcenter. It's on the Bonaventure Drive SE side. Staff are well trained and there is continuity from family ownership. It's one of my favorite stores for banquet and event purchasing.
Huge store with a wide variety of wines, hard alcohol and beer. Very friendly and knowledgeable staff. They have liquor tasting every Saturday from 10-6 pm. Gives you a chance to try something before buying.