Work Authority

Super friendly staff. Even though they didn't have the exact item we wanted, they checked stock across the country and couldn't find it for us. They then recommended a few places in the city that might have what we were after. Super service, thanks!

Brought in an item to return it, the manager told me that it was a final sale item and refused to return it. It did not say that it was final sale on the receipt. I made a phone call to the customer service department and they had phoned the store and told them to return it. I went back into the store and the manager had made a snarky remark about me calling customer service to resolve the issue.

If it weren't for the rude manager, I probably would have also bought some new work boots from them. I will never shop at this store again.

Work boots at great price and they even can send them to your home if you can't pick em up in store

I have been to this location a couple times unfortunately with nothing but bad luck and service. (I have to use work Authority because of the contract with my work) They don’t stock very many options and the staff don’t seem to care one bit. I have to go to the NE location to get what I want. The service there is a lot better so if your company is forcing you to use the high priced work authority for your work gear, (like mine) then try the NE location out. If you’re not forced to go through them then I would support a company that actually practices customer service.

I visited both locations today to get some work boots. Started in the south and ended up in the north. Both locations knew what they were talking about and gave great customer service.

Such a nice fair guy,
Instead of selling me similar product he addressed me to another store

These guys have a great selection of quality work gear. Very knowledgeable staff when it comes to what you do for work. The only downside is the selection is very small and compared to some big box work wear stores. But like I said they’ll have what your looking for but probably not in the brand you thought you were coming in for.