Fast shipping, no mistake in my order and exactly what I asked for. Livraison rapide, sans erreur dans ma commande avec exactement ce que je voulais. Livre au Québec.
Zyn has a large variety of wines, that are often not available at the provincial liquor store. Delivery is relatively fast also. We just wish that we were closer, to avoid a 3 province away delivery cost.
Alberta's perhaps not-so-best-kept secret. They have an absolutely splendid selection of wines & spirits, great deals, and a quick turnaround on deliveries. Keep up the great work, ZYN!
They have the best prices and delivery service is prompt. They even called to be sure that I would accept a different vintage to the one advertised and which I had ordered.
Delivery usually comes faster then expected. Prices are lower and I usually have large order as such shipping doesn’t seem to expensive. I have been happy with their service
Large and diverse selection of wines. The physical space itself is a bit cold and industrial, and it’s hard to see what’s on the upper shelves if you’re not tall.
My comments as an accredited sommelier since 2004…. If you like buying wine from a warehouse where the staff no little about wine and management are rude and have no idea about customer service then shop here.prices are good
Two thumbs up from this Vancouver-based customer. Discovered during COVID and so glad I did. Thoughtful and wide selection, competitive pricing, quick response service by email or phone, reliable delivery in climate controlled trucks. And not having to deal with the attitude and BS from BCLD is a delightful bonus!
The store is large and well stocked with a good selection of wines, and generally an interesting place to shop. Where Zyn misses the mark for the in person buyer is the service. Most recently, no one was at the front counter as I entered the store or even when I wanted to pay for my purchase. No service staff were on the store floor to assist with my shopping. The staff person who did ultimately emerge from the office area to ring my purchase through, acted as though it was an inconvenience to her that I was buying a half dozen bottles of wine. She was unwilling to bag my purchase in the perfectly clean, reusable wine tote that I had brought with me and responded rudely when I expressed some dissatisfaction with having to bag my own purchase. No greetings or thanks from her were offered at any time. On previous visits the check out experience has been less than stellar. I hesitate to shop at Zyn because of the poor service.
Am able to order what I want online and then pick it up in a few days, which works out great for me. If you need something quicker, don't hesitate to go in and look around. There is such an amazing selection.
This is my go to place for Japanese drinks. Most liquor stores carry ONLY Gekkeikan which for me is bottom of the barrel stuff.
They (ZYN) have the widest sake selection of all the liquor stores I've visited though I noticed more lower grade sake recently compared to a couple years ago. Not docking points as higher grade ones cost lot more and I can't imagine them selling as quick as expensive wine.and still miles ahead of the aforementioned gekkeikan. Though I do wonder as their online catalogue is significantly larger than the section in-store, never attempted ordering online so I can't comment on that.
You can also get shochu and umeshu here as well. I refer my friends to this store and have been visiting for years now. I hope they never get rid of the Japanese imports.
One of the best prices in the city. I come here from BC and often come to Zyn and buy my usual whisky plus one I haven't tried before. Great gin selection as well.
Honestly I want to keep this site for myself, it’s the best discovery I’ve made this year. I’ve ordered maybe 6-8 times from them totalling above 10 thousand dollars and every single time it arrives quickly and in perfect condition. The site is easy, the customer service is top notch! Everything about Zyn is 5 star! Bravo
What a cool store! Excellent selection. Great prices, especially sales. The only shop that had a special awesome wine from BC I was looking for here for months. Definitely reccomend. Definitely going back.
The best place to buy good wine online and with a really effective delivery service! I order on wednesday night and receive it on next tuesday. 3626 km far!
Sorely lacking in customer service, neither of the women working acknowledged me while I went through the store searching for a specific item. After 13 minutes I left due to frustration. Go to Willow Park they at least help you.
Amazing choice of quality high end wines-with good vintage years -single malt scotch also outstanding. From the point of order, confirmation, tracking and delivery[well packed], the whole experience was seamless. Bonus is I live in New Brunswick at the mercy of our local liquor board-a most frustrating experience!
Great wine selection. Horrible customer service. Crazy that two years into this, you aren't offering masks for customers who accidentally forgot or lost their mask. Besides that, when a customer comes in asking if you have extra masks, a proper response would be "sorry, we don't" not "uhm yeah, you need to wear a mask in here" and proceed to be condescending after I've already explained I lost it. Maybe put a friendlier face at the front with more social skills
ZYN is a lifesaver.and a major money-saver! Excellent customer service! I am a frequent out of province orderer, and have only ever had a few minor inconveniences that were handled better than i would expect. Selection is amazing. The whole process is seamless. I have never been in the physical store, but i will when i am in town. Thank you, ZYN!
Outstanding selection, greta pricing and superb customer service - even after delivery. Delivery is prompt, careful and safe. Excellent company to deal with!
I have been ordering from Zyn for a couple of years now, and it is sooo much better than dealing with the LCBO. They adjusted the HST to match Ontario, so there aren't as much savings as before, but they have sales all the time, and even with delivery fees ranging from 7-10%, there are still substantial savings - usually 10% or more. I usually pool together with friends to try to average the shipping costs downward.
The best part of ordering from Zyn is the selection, as they have labels that are never available in Ontario. I suppose this review is more of a critique of LCBO, but would definitely recommend Zyn!
They have unique product that I cannot find anywhere else in Canada and it gets promptly shipped and superbly, safely packaged to Ontario. I tend to ‘bulk buy’ once a year to keep shipping costs down.
You can't beat the selection or reliability of ZYN. I've been using them for about one year now. Great selection, process, and reliability. My trusted source for all things wine. Simply AmaZYN!
Fair prices, ease of use and issue proof delivery every time. When you order wine of any value they use temperature controlled delivery; they appreciate the client and respect the product…well done!
I've shopped at and ordered online from Zyn about 6-7 times (I'm a BC resident) and each time their selection and service is excellent. They package the shipments very well and I have not even come close to having any issue with a delivery. When it comes to what is near and dear to my heart, cognac, rum and tequila, Zyn has a great selection (although I've noticed the cognac selection is decreasing, probably a Covid problem), far better than we find in BC. Keep up the great work Zyn. I'll be back for some more soon enough.
Alberta's perhaps not-so-best-kept secret. They have an absolutely splendid selection of wines & spirits, great deals, and a quick turnaround on deliveries. Keep up the great work, ZYN!
I haven't had great luck here. 3 out of the last 4 wines I got from suffered from VA. This is possibly out of their control and they can't be entirely to blame. But 3 out of 4 makes me question. Also when I see $20 000 DRC bottle leaking at the cork too, it makes me question. I'm not sure how you can justify a sale of wine of that magnitude online with an obvious seal leak. Either my VA experience from here has been 3 out 4 bad luck? Maybe. But I don't think I can risk it again
ZYN has the essential combination of a large and interesting selection of wines, and for the most part, at very competitive prices. I make regular purchases through them now and couldn't be happier. Also, their shipping time is fairly reasonable and easily tracked, though not as fast as something like Amazon.but then I don't really expect anyone to be as fast as them. Overall, a pretty great wine online shop.
Went there looking for a specific Malbec and it was confusing because the picture on the website does not match the bottle. Same producer, same varietal, different bottle. I was a bit dissapointed I felt mislead. Anyways the lady who assisted me, showed me all the malbecs from the winemaker and was able to choose one. Friendly, helpful and accomodating staff which is always appreciated. I also noticed the prices are competitive in $30-$60 range; compared to similar wine stores.
The girls here are always so sweet and helpful. I’ve had some great recommendations! And they always go the extra step to find things even if I can’t remember the name.
The staff here were very helpful! When we couldn’t find what we were looking for one of the staff members looked up the stock in other stores to see if it was available elsewhere. Unfortunately it was not. However, she was very helpful in finding an alternative specific to our taste and need. This store is a great place with a lot of variety and knowledgeable staff ready to help.
Great selection of all types of booze. Love the local micro-brew selection. Prices are. Reasonable. Massive warehouse on site, so if they don't have it out on the shelves, ask. Chances are it's in the back.
Good prices, but it comes at an immoderate cost of customer service. As a customer, never have I been treated so poorly as my friend and I were by the owner, David. Collectively, we have spent thousands of dollars at ZYN, only to be dismissively brushed aside when a shipping error arose. From a business standpoint, David has a very poor grasp on what it means to assume positive intent, and he lacks the emotional wherewithal to treat his customers with any amount of dignity or respect. Very sad.
Ordered some high end tequila and vodka on May 5th, am now holding the bottles of tequila and vodka in my hand in Cochrane may 6th.unbelievable service, lightning fast shipping, I may never buy anywhere else! Thank you Zyn!
Am able to order what I want online and then pick it up in a few days, which works out great for me. If you need something quickerDon't hesitate to go in and look around. There is such an amazing selection.
I bought 2 bottles of everclear when there was a shortage of hand sanitizer, and I am so glad I didn't use it all for that purpose. It's great quality and at an awesome price, great to make tinctures with. I also grabbed a bottle of gin, which is also a great quality for the price.
Ordering online and picking up was easy and convenient. The ZYN staff are very pleasant and offer wonderful customer service.