Best Bank in British Columbia reviews - page 4

One of the worst banks I’ve ever had the displeasure of using. Wait times are unusually and consistently long. I get asked what I’m using my money for. They hire security because of how sketchy their users are. Only 1 location in Vernon… will...

Terrible. Went to close out a Visa card that was paid off. Manager got called and as per discretion they couldn’t close it. Went to the Guildford branch and they gladly helped. Don’t waste your time here no one is of any help.

Went in to sign some documents with Qahir Rajan over a month ago, apparently he did nothing with documents and now they can’t find them. Not much help from staff in speeding up the process either, since it was their fault. You’d think they would bend...

Like previous customers have stated. Long long long line ups. Long waits. Only 3 tellers open. It is the closest one to me so I don't really have a choice but to go and wait. They know what times are busy. Why not call more people in for the min...

I went into this branch on a Monday at 1: 30pm to make a deposit and ask some questions (I never got to ask these questions). When I got there, there was one trainee teller working alongside the branch manager, and another random employee helping out...

Staff are great. Unfortunately there are never enough tellers. Middle of the day during a weekday place is full with long line ups. Not sure why this is a constant at this branch.

Very long wait service wise - not enough service personnel to handle clients

Staff members always very kind and personable.

Went there to ask for a bank draft and was treated like a scammer. Very unpleasant and uncomfortable experience. The teller even assumed that I was Chinese.

I have a savings account that I want to turn into a joint account with my spouse, seems simple right? Well, a teller can't do this. So you'll need to book an appointment, but the next appointment is weeks out. And even then it takes them 20 minute...

Thank you BMO! All you did is to delete my review. Please look into my profile on where I usually spent my money at as well as how much do I spent (frequently dine out at places which charges few hundreds $/ person), and keeps challenging my ability...

Absolutely terrible customer service.brought in bank draft from Scotia bank 999 west broadway to deposit in our account with funds and credit card to cover deposit and FA said they don’t verify cheques from other institutions offered zero solutions...

I'd give negative stars if I could. I Called customer service centre to connect with this location because we had a previous booking. Call centre calls. Nobody answers the call, call gets disconnected. Garbage customer service from both call...

Kevin Chen provided outstanding service to assist us open a new account in TD. A very pleasant customer experience.

That rude young India teller is probably vaxed guys just let her be that's punishment enough.

It is very annoying that downtown centre location CIBC ATM is only available during business hours.
No sign for hours on the door, either!

Excellent service from a knowledgeable and friendly staff. Thanks to Patty and Graham for all their help

Reduced to one teller for a lot of CIBC branches now to reduce labour cost. I just feel bad for that only person facing all customers. Other advisors in the office are friendly and always come out to help out.

It is a real chore to do any in person banking here. I attended today and the line up was prohibitive. Minimum an hour wait. ATM wasn't accepting my deposit, no one bothered to inquire. So I just left. Meeting with someone from RBC tonight.

Have problems at this bank everytime I visit, but hey its penticton so it's normal for a business of this nature not to function. Also very disrespectful, shame on you lady's you have 1 job.

Today I visited this branch location with my wife. Firstly, we waited in line for like 15-17 minutes before we could be attended by someone. Then the teller who attended us had no name tag on her. The purpose of our visit was to get a new client card...