Best Bicycle Shop in British Columbia reviews - page 5

The way your employee Marie Talbott treated me and my sister while in the store was absolutely very disrespectful and I saw her laugh at my disabled sister cause I guess the employee thought it was funny my sister was using a cane for support. I had...

Can I not give more stars? Ok, best bike repair shop ever! Steve - owner, one in a million. Saved me again, today.

Total great experiance with the people at Velocity. Recommend stepping in and seeing them. Thanks guys

A great little neighbourhood café with good quality coffee and baking. I haven't brought my bike in yet, but have heard good things.

They helped me adjust my fork by checking and adding a token - free of charge! They were super speedy and very friendly. Highly recommend this shop!

Doesn't get better with Pavel and Todd. They know exactly what needs to be done for repairs and do it cost effectively. It helped me out tremendously as I'm currently not working and on a tight budget. I really appreciated them. Thank you

Today was one of the best boot fit I have had. Jonny and I spent many hours trying and adjusting my boots. My feet will be eternally grateful for the extra care and time Jonny took to get these feet happy. I highly recommend you go see Jonny so he can...

Purchased expensive abus lock which didn't work properly since purchasing it and the key got stuck inside and broken. It's been a few weeks and still didn't get call back or email about warranty replacement!
Not a good service.

Amazing Customer Service!
Liam was so patient and helped me select a fantastic new E-bike. He has exceeded my expectations. I will recommend this great bike / sports shop to all my friends.

We had a customer service from the Jaspreet from the foot ware section. She was explained all the details with patience and answered all our questions. Great work

It was a great experience! We did a eMTB tour with Matias around Whistler. We rode through nice ways, Lost lake, Green lake and were able to see surroundings of Whistler. He chose nice routes adecuate for our MTB level, both up and down hills! We really...

Probably the worst customer service I've ever experienced in the shoe department. Seems like the people working there do not know anything about the shoes and definitely don't want to talk to people. Impossible to find somebody that knows...

This store and all their employees are amazing. My husband and I have just gotten into mountain biking and have checked out a few stores. By far, MMC has been the most welcoming, knowledgeable and awesome. Hailey has helped me out numerous times with...

The 2 Caucasian older ladies gave such bad vibes. Not very nice. I came in looking to exchange my purchase and an older Caucasian gave me attitude for asking for help and sent me to service shop. A nice young lady at the cashier helped me then...

Nice people and lots of stock. Thought they are a little pricey because only 2 bike stores in town.

Austin, the manager of this store, is a very professional, meticulous and enthusiastic person. He always provides our family with very professional and enthusiastic service. Because of his presence, this store is our go-to sporting goods store.

Best service that can be found anywhere. You want to buy a $10k bike, or get an old beater fixed up good enough to commute- they'll treat you just as well either way. They know what they're talking about, but aren't pushy in any way...

October 28: still not open! Their automated voicemail says they are open then hangs up on you. Doors are locked but lights are on with shelves stocked.

What can I say, but outstanding service from beginning to end. Julien and the whole staff made me feel comfortable with their knowledge of all their products and the whole Ebike industry. The moment I walked into the store/shop I knew I would be buying...

Friendly, great service. Quick turn around, they did a really good job on my brakes. Highly recommend!