08 August 2023 22:42
Got my bike today Jamie is a pretty cool guy knowledgeable and patient with me I'm a noob. This will help reduce the time spent on public transit.

I Got the milano plus ️ it rips 32 KM HR so far so good thanks again I couldn't be any happier. The transaction was made a bit difficult by my bank but I figured it all out within a day.

3 month check in no big issues - knock on wood.needed to stop by for a tuning because I was not shifting the gears at all. Note to self treat it like a regular bike with a battery.

Jamie never made me feel stupid at all fixed it up within hours for me and it was covered under the warranty.
13 July 2023 5:00
I am very much impressed with the advice and recommendations provided by Jamie. Jamie took the time to really understand my bicycle needs and to recommend what bicycle would work best for me. He truly put my best interests front and centre. Jamie is extremely knowledgable when it comes to e-bikes. Jamie is very professional, competent and friendly. It was a pleasure to connect with him and to purchase my ride from Cit-E Cycles on Bridge St, Victoria. I'm looking forward to a positive and long-lasting relationship as I return for routine service, etc. Jamie, thank you for the amazing customer service. David
08 June 2023 9:56
Jamie was extremely helpful and knowledgeable when helping me pick out my ebike. He went above and beyond to make sure I was happy with my purchase, and was very helpful in showing me how the bike works. Thanks!
07 June 2023 16:45
Highly Recommend! Five Stars. Jamie is a highly qualified e-bike expert. Absolutely no pressure sales, and first-rate service. Jamie is a one man show, and has incredible patience. If you are even remotely thinking about an e-bike, you should visit Cit-E Cycles. I am thrilled with my Cube Reaction Hybrid Pro 500 Allroad. It has taken me places I would otherwise never get to go. The first day I rode it out of the shop, down to the Blue Bridge, and took the Galloping Goose all the way to Sooke. 55K! The next day I rode past the Sooke Potholes, and up to Leechtown. I now have almost 500k on it, and I will never look back!
22 February 2023 19:40
I just bought a Tern HSD-S8I from Jamie he sourced the bike had it into the store from Vancouver, put together and ready for a test ride in only a few days. He explaineds all the details a new ebike owner should know and suggested accessories for your type of riding.
20 November 2022 3:10
Wow! Jamie is great with lots of knowledge. We have visited several shops selling e-bikes and this was the best in terms of background experience and knowledge about e bikes!
13 January 2022 15:32
Jamie is first-rate at guiding the choice of bikes, and Cit-E-Cycles carries a very good range for different levels and needs. I bought a Surface604 Rook, and am delighted with it.
11 January 2022 18:36
Went in looking for an Enduro e-bike. They had a CUBE Stereo Hybrid 160 HPC TM 625 27.5 on display. Impressive bike. Jamie was very help and knowledgeable. Greatly appreciate his expertise and the time he gave me.
29 November 2021 19:43
I love my Cube Sport e-bike! Helpful, knowledgeable, and friendly, Jamie was very patient as I learned if this bike was for me, and how I could adjust to my own needs. I would highly recommend this store.
29 December 2020 9:49
Answered all our questions. Very helpful and understanding. We bought 2 Magnum e bikes and after 2 weeks we can truthful say that we have enjoyed every ride.
28 December 2020 5:41
Finally bought a eBike here. Worked out well. Not such a busy location and as the name says.only deals with eBikes. A pretty local chain of 5 stores on the island and mainland. I was able to buy another local product, the Surface 64 Colt. When we had a minor noise from the brakes, the service person was super helpful, taking it for a test ride, pulling the pads, and resurfacing them. I'd go back when looking for another eBike for sure.
12 December 2020 8:07
In love with my new magnum peak e-bike, Jamie was so helpful and friendly explaing my new bike to me! Great little shop if you are looking for an e-bike
04 December 2020 18:08
Do not buy from this guy. He’s extremely rude and unhelpful. He is so disrespectful and treats people very badly. Unfortunately purchased two bikes from him and he was awful! Total idiot. Do not buy from here
07 January 2020 9:25
I had a great experience purchasing my Magnum Metro from Jamie at Cit-e-bikes Victoria. He was helpful and informed. Three weeks after I purchased the bike, and had done some riding, I had some mechanical problems not of my doing. Jamie quickly fixed the problem, and I was back on the road. I have no hesitation in recommending this shop.
17 December 2019 18:06
Bought my first ebike at this bike shop and I am very happy with my purchase and the service. The location is easy to find and they have a great range of selection of ebikes. Jamie was very helpful and answered all my questions while I was trying out some bikes, the service after my purchase was excellent as well. If you are looking to buy an ebike, this should be the first place to check out in Victoria.
14 December 2019 12:34
Jamie is super easy to deal with and knows his stuff. Great to have an E bike specialty shop around!
03 December 2019 17:15
Jamie was so helpful! No pressure, just shared his knowledge and answered our questions. We drove from up-Island and it was worth it! If you are looking for an e-bike you really should check out this store.
02 December 2019 0:38
I bought a Kalkhoff from Jamie about a 6 weeks back. I couldn't be happier with the purchase process, the quality of the bike, the setup, and the ridiculous amount of fun that I've had since. Highly recommended.
22 November 2019 21:10
Very friendly staff, the guy knows his stuff. He was also very nice to work with to find something that could meet my budget.

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