Best Credit Union in British Columbia reviews - page 2

Tried to access my cash, bank machine broken. Bank staff not helpful, suggested try other banks or wait half an hour for them to open. I found out on my own without their help I can go to Cambie branch which is open. I didn’t feel like they cared...

I had a really great experience today, Allan was very helpful and provided exceptional customer service!

Business banking with coast capital is an absolute joke. You would be better off keeping your money in piggy banks. Can’t close my account fast enough.

I am beyond frustrated with both business and personal banking with Coast Capital. The photos attached are a regular occurrence with them, for the app and website. I can rarely get into online banking the first time, it regularly logs me out and just...

Worst bank I’ve ever been with. Switching banks this week. The tipping point was getting locked out of online banking again and when I phoned to confirm they were open a voicemail confirmed that the branches were open for the next few hours before...

I went to Vancity in Pemberton to get help, I was not treated well, please be kinder.

Why is Vancity Victoria Dr branch closed every Monday? Back in the 70’s it was to make up for working on Saturdays. Nowadays even the big bank local branches are now open Monday to Saturday! Also want to add that I’ve been a member over 40 years and...

I am mind boggled by how incredibly rude the staff are here. An empty bank and I got told they’re “too busy”. I continue to get treated like I’m annoying, rather than a valued client.

I come here to see one employee in particular only - to do my business banking and she is amazing, kind, very knowledgeable, accommodating and sincerely personable. Management at branch 6 has become too sales-focused I’ve noticed. I’ve been a member...

I was very happy and so pleased with the service cant remember her name she had long blonde hair she gave me a car calender she was extremely polite thank you for the kind service

If you are wise, please do not bank here. They will nickel and dime you until you are in a negative balance no matter what they tell you. I went here initially with a surplus in my account. The first time, I was charged -$60+. I paid that off and was...

In between online banking outages, atm’s out of order and one teller being open during mid day hours I’m ready to move banks. This location is especially terrible, why would there only be one teller on at any given time? Especially during the lunch...

The staff are super friendly and I enjoy banking here more than the big banks. My only two complaints are the drive thru ATM is old and not very bright, as well it doesn't work half the time. Came here last weekend and this past weekend to use...

Not happy with their phone callers because how they treat people who have a disability with rude attitude and was rushing and ended up not helpful in anyway

Been with this bank off & mostly on since 1998. They are terrible now! All you EVER get are apologies for lousy everything. Can anyone suggest a good bank? I got a response, (see below). I'll bet it's a bot, like all companies, to make...

There must be more than 1 bad reviews about this branch. They dont offer any teller service and dont do anything beside chatting around among themselves. Not sure what's the purpose of this kind of no teller service branch but I'm avoiding this...

Don't go to this branch: 130-6020 Blundell rd, Richmond's.bc. There is indian women in charge of front service counter manager's is very rude and so bad service and bully customers total disregard for the bank's reputation and...

I was selling a cpu to a person that uses this bank. The etransfer wouldn't go through after 4 times, then was completely declined despite him having enough fund for the 5th time. I requested the money and the bank decided to just cancel it on his...

I love the customer service at the Valleyview branch.
Kristen B.goes above and beyond in ensuring our financial questions are answered and providing excellent service.