Best Donut Shop in British Columbia reviews - page 5

Wow, they need to seriously clean this location. The store was filthy, the floor looked like it hadn’t been mopped in a week or more, every table had food debris, and the floor was littered with napkins, straw covers and various garbage. There were...

These people really need to get some lessons about how to pack the products. They are literally putting the donuts toped with chocolate in paper bags. Half of the chocolate sticks on the bag and you get your donut tasteless.

It took me 15 minutes to find it. Their exterior lights and sign were not on. I thought it was one of the abandoned businesses which occupy that entire block. I left after a couple of minutes. The stink of stale urine was overpowering. The...

I had the worst experience of drive thru on Tim Hortons ever, the guy (south East Asian, Indian/ Punjabi) had no manners to talk- customer service is far fetched to be expected. He purposely was acting as he had a very good accent where as he could...

Staff were a bit scattered, incorrect order, forgot something, coffee spilling out of the cups.nothing incredibly upsetting, but just not the normal service I would expect.

I gave only 4 stars and that was generous because they have no washroom. I road the subway in from Surrey and needed to relieve myself and have a coffee and bite to eat. Nothing taste good when you have to pee as bad as I did. Being a senior...

So disgusting the service I just received. I walked out without my food or a refund. As I couldn’t wait another 10 minutes to receive my money back. I have NEVER experienced such disregard for customer service in a Tim Hortons, this chain of stores...

I haven't seen such Tim Hortons in last 10 years. There wasno clean table.garbage full and lying on floor too. Staff was busy in chit chatting with each other and recommending friends how to find accomodation. I hope and wish Tim Hortons...

I got a medium chai tea latte today, but they forgot to put sugar in it when I got it. Tim horton service team contacted me, they told me that they are gonna call me to solve this. But i never received a call. I am never gonna come here again...

Staff are overworked and ignoring the alarms- very unpleasant. Failed to provide basic amenities like splenda and a relaxing environment

Had ordered wrap and patoto wedges.patoto wedges are in extremely bad condition. They were so hard to chew. I am very disappointed with this. You guys really need to work on your customer service skills

Regularly messes up orders and the staff feels like they’re trying to rush you as fast as you can possibly go

The food I ordered was everything croissant with hasbrown but it was burnt and everytime i order coffe they mess something up. Dont like the food at all.

I don't know what she was trying to write on, but it's better for the customer to throw away the dirty lid.

The service is horrible, I bought some food here, and it was uncooked, brought to the attention of the staff, and they didn't seem to be bothered, I ended up very sick from this uncooked food.

Ordered a large order for my wedding the staff and service were so amazing. I also want to shout out the employee Nathan who stayed after his shift when we were running late to ensure that we got our order got to us hot and ready! Thank you so much...

I don't know why people go crazy for this place. It is no better than McDonald's

It was good but they always forget to ask for the Tim Hortons app scan

Stopped by this location and it was busy understandable this time of year, but what was frustrating was they couldn’t hear me and when I got to the window it made sense why! As two of the boys had AirPods in their one ear this should not be occurring...

I felt welcome by the friendly staff, and the drinks were prepared with care, and the pastries were fresh and plenty. It was nice that my partner and I were able to talk freely to the other customers there and it was a great visit.