Best Home Insurance Agency in British Columbia reviews - page 6

Horrific Service, uncaring and lazy. THEY WILL TAKE THE COMMISSION FOR SELLING YOU A POLICY. THEN SHUT THE DOOR ON YOU! They are even closed Saturdays it says? Really? How out of touch! The the issue of experience -On advise from ICBC I went back to my BCAA...

Excellent location that serves the neighbourhood well. I've been their customer since 2002 and always have received friendly and expert service.

The website gives you some details regarding the insurance policy you would like to get. Good experience overall.

Catherine in the Oliver office was great. I called the Penticton branch for a quote on car insurance on my new car and was transferred to Oliver. Although I was annoyed to be transferred to Oliver, Catherine was fantastic and helped me out. Thanks Catherine!...

As a team member, I've absolutely loved working at The ReFrame Group so far! From the welcoming and amazing team that is incredibly supportive and knowledgeable, to the amazing service that the company provides to their clients, I am proud to be working...

If I have the chance to give zero points, I would give zero. My husband and I went to renew our car insurance around 12 o'clock on Saturday, November 4,2023. The lady working in insurance at that time was such a rude person. She was so rude to us...

Unnecessary yapping on their phone menu. Time consuming. Unprecise instructions on how to get a call back. Hard to reach an agent.

Ashwani has been helping me for years and providing great service at a great rate. Always quick service.

Great customer service, employee left me transfer papers at superstores customer service and saved me a potentially wasted trip, thanks again buddy:)

One of the worst autoplan insurance places I’ve ever been to and the crew members were extremely rude that you can imagine.

Not sure why an insurance place said they don't help you change the address on your insurance.

Ivan is the rudest person at this store. What an unpleasant moment, I’ll what i needed was to transfer my motorcycle to the new owner and this guy was so rude, Pretty much screaming at us for now reason, if you hate your job don’t take it on the customes...

Make sure you double check with the person renewing your insurance cuz the person we dealt with gave us the wrong date and our bill bounced. Thanks for the horrible service!

Location is close at 6pm, rushed after work, made it here at 5: 05pm. However, they didn’t want to help because the agent has to take break less than 1 hour before closing.

Very helpful agents who take the time to understand and answer your questions and provide you with an explanation that makes sense to your situation. Location is excellent and parking is easy!

One of the best customers service experience for me. Amanda explained me everything about BCAA Services, got a good advice. Recommendation to everyone who is looking for a quick service.

Ashley Sharpe give exceptional customer service! She is so well informed and takes the time to make her clients feel top priority

Just wanted to add that the manager of Westland Insurance reached out to me regarding my review. We had a good discussion and resolved my issues. I really appreciate the personal touch, have always preferred to support local businesses and will...