Best Investment Service in British Columbia reviews - page 4

Absolutely horrible service. Rude staff, slow and always a pain to deal with when I come in the branch. Would never recommend this bank to anyone. Do yourself a favour and go anywhere else.

Lined up for more than 30mins and was told they don’t have staff here who can open a new account for kid. Probably didn’t care because it was for a kid account. Could have told us earlier while we were lining up. All they asked if people had an appointment...

My recent experience with this branch has been extremely frustrating. It's evident that the staff has no understanding of basic banking procedures. When I tried to communicate with them, it felt like they were doing the complete opposite of what...

Lady on the phone acted like she was my mom hahaha thanks for the laugh

I visited the branch today and received exceptional service from Pearl. I had a made a payment into a closed account and she took the initiative to call Visa on my behalf to ensure I receive my refund in a timely manner. Thank you Pearl once again...

We’ve dealt and currently dealing with Roshan Jaswal of RBC and he’s amazing. He’s knowledgeable and able to work with us to what best works to our best interest. He replied to emails promptly. We are just regular people but he made us feel very...

I wanted to take a moment to express my heartfelt appreciation for the outstanding service provided by Daniel Isaac Kroeker and Mei-Ling Hong at the NBC. Their professionalism, kindness, and dedication to their work have left a lasting impression on me...

Worst customer service. They don't even want to serve you. Was in yesterday and had two girls pretending wickets were closed during a line up and kept pointing at each other to serve the next person. So many other issues. This location...

This bank has always been understaffed and inconvenient. The new atm withdrawal limit is only making this worst. My card limit should determine what I do at the atm. Not the branch. I have always been able to do the majority of my business thru...

Worst RBC branch I have ever been too! Most of the staff should be fired including the branch manager! They have no idea what they are doing and could not handle a straight forward deposit! Kept me waiting for 30min and the useless teller just kept...

Rachel Tran my financial advisor helped me with investments. Highly recommend. Really busy bank because there are really good people working there. Holding down the front line are Ingrid and Lister. And they are very hard working professionals!

I opened a single credit card account with Scotia for specific benefits on recurring purchases and I have had nonstop issues with them over it for the last 6 months. The advisor I worked with in this branch was the one that created the issue and...

Today I opened my account with manager Harman, such a nice a helpful girl

I came at 11: 40 am and it was lined up to the door. Came back at 12: 02, Lunch rush, and they have two tellers on.lined up out the door again. They need to bring back the business only teller, Businesses can't afford to pay employees to stand...

Took money out of my account and when i called the bank couldnt give me a straight answer on why, so the worker escalated it to someone else that was supposed to email me and now i haven’t heard back in over a week.the workers are incompetent and the...

Couldn't transfer my money to my other accounts at the teller, forcing me to log in online at their computer. Bootleg af Edit: Was told why are u here at the teller to withdraw, sorry didnt know there was a rule I shouldnt do that, thanks Helena...

Carmilla's poor attitude in handling customer issues is appalling. Absolutely not there to resolve your issues or to help you except to iron wall any discrepancies. Very greedy bank and terrible customer service.

If you are only able to go to a teller before 10: 00am this place is always understaffed. Be prepared to wait at least 1/2 hour in line. Not the tellers fault, but management.