Best Loan Agency in British Columbia reviews - page 6

Very incompetent Branch. Facing one issue since March 2023 end. Have called twice to the customer representative and they said this can be resolved only at the branch level. Visited twice to the branch still no solution to the problem. Very...

Promised to email me to explain my account issues, turned out to be perfunctory and never received anything.
Junk branch, I won't go again, and you're not the only one.

Atrocious customer service. Hidden charges are everywhere at this branch, and they do not answer their phone. Do not use this branch unless you want to be scammed.

I've always appreciated BMO's services and frequently recommended them to friends. On November 14,2023, I phoned BMO for a new credit card, opting for delivery to a local branch for prompt use. The phone service indicated I could collect it as early...

My friend got blown off by the manager here, I’ve always had sub par service myself. Have you ever seen such a low rated BMO before?

They had my money on hold for 7 business days even if I have my cheque hand in at this branch

Great service! They are always so accommodating and kind. Very happy to do my banking here!

I had above and beyond service, I wished i had got the names of both the teller and the girl who renewed my account today and made sure I was set up as I had a travel to get home, on the gulf islands. Thank you so much, best service ive ever...

We visited this branch while travelling before thanksgiving a few weeks ago. Teller said we had to make an appointment for what we went in for - something we haven’t had to do before. Went back to our branch without an appointment and the teller...

I found the Branch very helpful and looked after what I required in a timely matter

I went there on Thursday august 10th around 2pm. The front desk guy who was wearing OVO, when I asked him to help me with new credit card he sighed. He then told me I have to call the company and that he could not. When I asked him if he could do it as the...

Thank Julie Zhou for her help. We relocated from Toronto last year. She helped us set up the accounts and followed up with us in time for investment renewals. She is professional and gave us useful advices. Her recommendations and helps have made our...

I have never had an issue with this location but I just had the worst service ever from here with Diana. She seemed pretty new there. No greeting even though I said “Hi” and her attitude was rude.

Terrible customer service, puts some money down on my car loan there only to find out that the money never made it to my car. Now I have to wait a week cause they have to look at the security cameras to find out how dumb they are. Absolutely...

AMF Equity Loans are easy and ethical people to deal with. Will & Tammy are Transparent good Communicators and we’re very patient with me. I have nothing but good things to say about them. If I have to get a loan again I will definitely reach out...

I had the pleasure of working with Sara, a personal banker at this branch, and I couldn't be more satisfied with the level of service I received. Sara goes above and beyond to ensure her clients' financial needs are met. Sara's...

This business is NOT friendly to LGBTQ+ individuals. I specifically visited the branch to update my legal name and flag the correct pronouns/prefixes to use when referring to me. Issues: - Mail is incorrectly prefixed, which I was told during an in person...

I found the people working at this company to be very polite, willing to explain everything and very fair. I would use them again whenever I needed to.