Best Renter's Insurance Agency in British Columbia reviews

Rude and dismissive front desk and service. I came in to complete an out of province insurance transfer, and they had no desire to help.

It’s been 91 days waiting to get an answer regarding my claim for my roof. The roof has been damaged by a tree above the house. At this point, I have still not received an answer and Samantha Wong has delayed my case and with no regret she does not...

Always friendly, helpful and provide an excellent service - have been members for years and would highly recommend.

Excellent customer service by Nolan. They took us in on a Friday afternoon, with an emergency fix. Nolan organized a rental car for my family and our car was fixed the next day, on a Saturday! We are so grateful for their amazing support. I would say...

Just wanted to send a shout out to Lilla Gulyas at BCAA Coquitlam. My husband and I went in to renew our house insurance today and we had a really great experience. Lilla was very knowledgeable and she answered all of our questions clearly and...

Most of the time, it's quite good in person. Over the phone, it can be hit or miss, however, still beats dealing with ICBC directly.

Best place to get ready for a trip with insurance. Love the free cocoa while I wait.

I went to renew my auto insurance here and chose BCAA as my secondary insurance. I went there to do it but there was such a lineup I had to make an appointment and come back another day. I came back to my appointment and the paperwork took a little...

Went to BCAA to get an international drivers license. Booking is not needed, I just walked in and waited for 5 minutes. The whole process is quick, the lady is very very friendly and nice. I saw that there is back parking area, but I parked on street...

Many thanks to store Manager Lil and advisor Mark, they are super nice and devoted to helping customer resolving problems, even though I don’t think it is necessary for them to do the work for me as a customer, I will definitely recommend them to my friends...

I recently visited the British Columbia Automobile Association in New Westminster to obtain my International Driver's Permit, and the service I received, especially from Pete, was outstanding. From the moment I walked in, Pete's enthusiasm...

Dave manager insurebc yaletown took good care of me. He got me quickly a new tenant home insurance. All staff helpful anytime i come by. Thanks Thomas Robertson

Went in for our passport photos that were included with our membership
The kids enjoyed a hot drink from the coffee station
Very enjoyable atmosphere

I went there to get IDP and whole process done in less than 15 minutes. Lady at the reception was very polite.

Very very friendly. I highly recommend these folks for home insurance.

0 Stars. Had a horrendous auto insurance claim. Adjuster would not return calls or emails until I complained. Then did not write off my car that was worth $7k. Even though it had $12k in damage. They would not properly explain why. ICBC did determine...

Horrific Service, uncaring and lazy. THEY WILL TAKE THE COMMISSION FOR SELLING YOU A POLICY. THEN SHUT THE DOOR ON YOU! They are even closed Saturdays it says? Really? How out of touch! The the issue of experience -On advise from ICBC I went back to my BCAA...

Unnecessary yapping on their phone menu. Time consuming. Unprecise instructions on how to get a call back. Hard to reach an agent.

Location is close at 6pm, rushed after work, made it here at 5: 05pm. However, they didn’t want to help because the agent has to take break less than 1 hour before closing.

One of the best customers service experience for me. Amanda explained me everything about BCAA Services, got a good advice. Recommendation to everyone who is looking for a quick service.