Best Used Musical Instrument Store in British Columbia reviews

After having some troubles, management did me a solid and went the extra mile to explain how my particular instrument was broken. I have no complaints! Good service that responded promptly to a customer.

Peter Werner did an amazing job setting up my Art & Lutherie guitar. It was done in less than three days. Quality service and quick turnaround. Thanks!

Horrible place. Not able to reschedule. Took them forever to reply to a phone call. Prices keep going up. Staff are not friendly. I would give a zero star if possible. Feel I need to give a bit more info here to let people know why they only deserve...

I've visited the Coquitlam store twice and was very disappointed with the service. It felt as if no one was interested in assisting me, making me feel unwelcome. This was disappointing because there was a lot of stuff I wanted to buy but needed...

I had a specific item I needed. The salesman led me right to where I needed to be and helped me pick the best item for my patterns.

I needed some electronic drums in a hurry, so sent a note to Greg who hooked me up, and had everything set asside for me within 24 hours. I wanted to give a special shout-out to Geoff (Assistant Manager at the time) - thanks *so* much for staying...

North Vancouver location has the best customer service with very knowledgeable and friendly staff. Good place for newbies and people who want to spend money. Sadly, I cannot recommend any other location except North Vancouver.

Been coming here since I first started playing guitar and I always finding myself coming back to this specific store. A lot of the staff who were there offering me advice and helping me finding the right strings, guitars, tuners and other music stuff...

The moment you walk in you KNOW these guys KNOW their stuff! Very polite and friendly staff

Were helpful to me with a difficult order and got what I needed despite some hiccups. Long and Mcquade always coming through for me.big upz.

If you ever try and buy anything through their used program, don't do it here. I bought a dj mixer used assuming it would come with the included cables, records and control CDs.nope. I asked them to get me the records and they refused. They then...

Karl is a phenomenal instructor, my daughter has thoroughly enjoyed learning from him for nearly two years! We would highly recommend Long and McQuade for your music lesson needs.