Best Wood Stove Shop in British Columbia reviews

I want to thank the Customer Service Liason lady, JENNIFER WATT, to whom I spoke with today on the phone. I had a problem with my gas fireplace and Jennifer not only solved the problem but intuitively knew I wasn’t comfortable and was nervous pushing...

Excellent service and perfect installation. We would not hesitate to use them again and would highly recommend them.

Very helpful. I priced glass for my woodstove all over town and they beat the best price by over $100.

We had two brand new fireplaces installed, plus direct venting set up and connection to new Fortis gas meter. Had great service, from Al who gave us a good introduction, to Roger who came over for appraisal and a quote, to Tessa that some how...

Brayden & Craig we’re pleasant, professional and hardworking guys. Took extra care of installation (covered our floor with moving type blankets, to protect the floor. Did a great clean up, vacuumed and took away all boxes etc. Explained and...

Extremely happy with our new Fireplace - Valor Portrait Ledgeview. It heats our entire main floor and upstairs and doesn't require a noisy fan. Team at Arc has been incredible start to finish with our purchase and install. Highly recommend.

The guys at the store are good people, you won’t find better. But do yourself a favor and steer clear of the Pacific Energy inserts. The Chinese fans are garbage. I’ve burned out 6 since I bought the 1.6 in 2018 and now the current two are shot. And...