Access Storage - Winnipeg South

I used access storage many times, and every time it has been a smooth, pleasant experience. The customer service both on the phone and in person is always impeccable.

Wonderful staff. Made it easy 2 understand everything possible 4 me 2 utilize their facility. Very organized & well kept facility. It was a pleasure & will definitely recommend.

They are super clean, and very clear with instructions on how to get in and out of your storage unit. They’re very friendly and a secure space to store your belongings in. If I need a storage unit in the future I will be coming back.

Super friendly staff. Nice compound. Easy to get into and out of, and secure. The locker we had although spacious was up high, requiring use of a rolling staircase. Made it a bit difficult to get heavier items into. The same sized locker lower down would have been nice.

Really amazing people working here. Storage for the first month was free, and they allow you to pro- rate your bill if you’re not using the whole month, as long as you give them a heads up. They sincerely are here to help you, and I will be going back, undoubtedly!

Very helpful and friendly staff at the front desk. She made it very easy to set up everything, 10/10 would recommend coming here!

Highly recommend this place! Very friendly and professional customer services. I had amazing experience here. Jaci is the best to work with.

Jaci and Vanessa provided excellent customer service, and I would recommend Access Storage to all my friends and family if they ever need storage:) we've rented a unit with them for a year now, very pleased with the service as always and the unit we had was the perfect size for us. We received a great discount when we first rented it, 5 star service! <3

Really good service, helped us out right away. Told us about promotions. Recommend to anyone looking for a storage locker. No hidden fees

The location of Access Storage was convenient for me as it was less than 3 minute drive. I found the customer service was good & the representative followed through with my request & needs. The storage room was of adequate size that suited to my belongings. The only thing I did not agree on was the increase in rate which happen twice in a year. Not sure if it was due to the Pandemic. Over all my experience was good.

They have experience customer service representatives at the front desk that makes you feel at home. The operations procedures are well structured/organized, tidy and secure storage.

Got a good deal on a 10 x 10 unit, half price. Unit was inside a building. Seemed really secure, staff was very friendly. Unit was clean, no leaks at all or traces of rodents or anything. Hand carts were in the building and super handy. Great facility, would recommend to anyone.

The staff is very helpful and the place is always kept very clean. I've had no issues the entire time I've rented and even when changing storage lockers. My only reason for not giving 5 stars is that the cost of renting has gone up dramatically over the last few years.

I am thoroughly impressed with ACCESS Storage on Pembina. The responsiveness of the employees at this location exceeded my expectations. When I call with my inquiries there has always been someone that picks up the phone in a timely manner. Secondly, when I needed assistance from their Regional Manager, they were willing to meet with me in person the following morning at a time that worked with my schedule. I have always been greeted with warm welcomes at this location, and their team always goes above and beyond to accommodate me, and my needs.

One word excellent in all categories! Thank you and if I never need storage in the future I will be back to see you guys

I am impressed with the quality of support and customer care demonstrated by both; the site manager Jaci Hutsebaut and the Storage Expert Marlene Costa during my engagement within looking for a self storage.

Never seen such care and support in Manitoba matches their service standard and customer relationship.

Thanks to Jaci and Marline.

Regards

Sherif Mansour

I had a really good experience leaving my things at Access Storage while going back to my home country. The staff is friendly and the service is very good. They also offer fair pricing. Would reccomend to anyone.

Had nothing but a pleasant experience so far. Friendly staff, Mel at the went above and beyond to help us out when we thought our locker might be too small and we were unable to be there to monitor the movers. Very happy with the service - quick and courteous.

Renting was easily accomplished. Personnel was efficient and very courteous. Recommend this facility.

A clean and secure site and unit with polite, considerate and attentive staff at a reasonable rate. Next time I need some extra storage space I'll be right back there again.

Having just closed out my unit I wanted to say the whole experience has been seamless. From initial renting, through access via gated pin pad to the cancelling of the unit all aspects have been great.
The staff is a pleasure to deal with. Would recommend to anyone who has short term or long term storage needs.

I would recommend this access storage location for all your storage needs. The staff and manager at the storage are one of the nicest people I’ve met. The experience was seamless and they went over and beyond to ensure I got the best storage room for a month for my belongings I was moving. 12/10 experience and would ensure I refer my friends to this location!
Thank you again!

Great customer service, drive up units and awesome hours (except during covid) makes moving much easier. I really like this place, have used it numerous times.

Great service and helpful staff. Easy process to arrange storage space and then to cancel once our storage need was over.

Ver kind staff, quite good location and infrastructure: entrance is a bit tricky for the first time though: it shares the same entry as the hotel beside it

Very professional, I have been dealing with this company for years. I feel safe leaving my valuables there.

Melanie costa was been a great help i rented 5*5 unit over the phone but over phone the person (male) never gave enough information about the unit, i i walked up to store melaine took care of all the paperwork in a very smooth and professional manner. And once i went to unit i wnt expecting what i got so came back to office trued to explain the situation and melaine gave me couple of options and gave me what i i w looking for at a good price.

Very professional and understanding staff. Storage space is secure, clean enough and accessible. I enjoyed using this facility.

Place is very clean. No bug or mice. Ofice staff are absolutely amazing. Alway will to help you. I would recommend them to anyone. Snow is cleaned up right away. I would go back here next time I need to rent a storage locker.

This is the second time we use Acess Storage and we are very satisfied with the service. I would recommend Access to anyone who is in need of storage space.

This was our first experience with storage. Access Storage made it a very easy and positive process. We received good explanation and direction and they immediately addressed any of our needs or concerns during the time of storage. We felt comfortable with their security.

I was just looking for a place with cheap storage and figured It would be in touch condition. I was happily surprised, I was met with a smile and was losing my locker in no time. I got my first month free and I got the use of a rented truck, I could be happier with the convenience of the place the staff out the service. I give it a 6 star rating. Thank you

I have used 2 units at this facility. They were each clean. The facility is well monitored. The staff are courteous and professional.

When i needed a storage for my stuffs, I spoke to one of their representatives who really helped me  (can’t really remember her name) she was so attentive and listened to all the things I had to say carefully.

Very clean facility. Also the staff are friendly helpful and professional.
Thanks again for everything!

I highly recommend this storage company. I'm a new customer here but so far what I have seen is impressive. The staff both on-site and on phone are wonderful and ready to help in your time of need. The facility is clean and well maintained. Again highly recommend!