05 January 2024 10:20
I would like to thank Dawn at Appelt’s on Ness. She created an awesome, no pressure experience. Very professional, listened to all our wants and expectations, and provided insight to ensure our purchase was exactly what we wanted. Together we found the perfect Engagement Ring!
Also a contributing factor of dealing with Appelt’s Diamonds was that they have in-house goldsmiths. Very rare these days!
Much Thanks
Bob Rygiel
27 November 2023 10:56
The quality of the jewelry speaks for itself, and the lifetime guarantee is great peace of mind but the best part about the store is their service, I would recommend anyone to go see Dawn as she is super helpful, and thorough! We bought our engagement ring and our wedding bands from her and she had every detail looked after. Couldn’t be happier with the results
25 May 2023 22:27
Always an amazing experience, the staff are friendly and knowledgeable. I had my watch serviced with an adjustment and the staff made my day. I love the new showroom and diamond rooms. Wow!
11 May 2023 10:31
Andren was amazing and an absolute professional with assisting me on purchasing an engagement ring. He knew every single detail of every piece of jewelry in that store. The level of care he has for whatever his customers wants really shows with the way he presents different options after telling him an idea you have in your head. As this occasion was for engagement, he knew he had to make it a special experience for me and we ended off with a beautiful ring that my now new fiancé adores.

Thank you for the wonderful experience, Andren! Appelt's is very lucky to have you!
22 April 2023 7:01
Ronny and I had an amazing experience with Dodgie. He is so kind, helpful and knowledgeable. Made us feel welcome and comfortable. Will for sure come back to see Dodgie when buying any jewelry. Nataliya and Trista were also super friendly, helpful and incredible to encounter.
14 April 2023 0:53
Superb customer service! Thank you Dodgie from being so helpful from start to finish! Wife really loves the perfect surprise ring! We'll for sure visit the store and meet again!
11 April 2023 22:19
Incredible service!
Appelts was able to take a very special engagement ring of ours and customize it exactly how we had envisioned.
Could'nt be more impressed with their selection and prices.
Will be reccomending to friends and family.
11 April 2023 16:47
We absolutely love our collection of family jewelry. Dodgie has always made our custom dreams come to life. Fast.personal service at amazing prices. We highly recommend you start here when your looking for something this important. My sweet Paul put the moon and stars on my finger
02 April 2023 19:05
Great experience overall. Bought an engagement ring from them and the staff were very friendly and knowledgeable.
30 March 2023 22:04
Dodgie did a fabulous job of designing my ring. He was able to make the perfect ring for me and I love it! The customer service was fantastic and I look forward to working with Dodgie again!
26 March 2023 20:17
Dodgie designed my ring and I couldn’t be happier. He did an amazing job, it is PERFECT! Would highly recommend for custom rings. Amazing customer service as well.
26 March 2023 6:48
I haven’t been able to wear my engagement/wedding rings in a few years so I had decided I wanted to melt them down and create them into something special and unique. We came upon Dodgie @Appelts after I’d been to 1 other designer (@ Universal Gems) that called my jewelry cheap and clearly didn’t want to do the work.

Dodgie took the time to listen to everything I said and managed to incorporate everything I wanted into the most stunning piece of wearable art that is now my new and definitely incredibly improved wedding ring.

Thank you DODGIE for your amazing eye for design. I will definitely be back when I’m ready to create a new piece!
18 March 2023 4:20
My experience at Appelt's was absolutely fantastic. They had a wonderful selection.
Dawn was so kind, and she helped me pick out the perfect ring.
18 March 2023 2:45
Dodgie was amazing to deal with. He demonstrated excellent attention to detail and the follow up and customer service was paramount! Always felt taken care of! More importantly my fiancé is extremely happy with the result. Thanks for all your help!
13 March 2023 20:07
Long story short, I'm very happy with the level of customer service that Appelt's, especially Dodgie Dator, provided!

I came in looking to purchase an engagement ring and Dodgie made the ring selection process really easy. He did an excellent job at finding me a beautiful ring that fit within my budget.

I also want to commend Dodgie for giving me updates about the delivery of my ring while on Vacation! I was also treated with the same level customer service from Dodgie's coworkers in his absence.

It goes without saying that my fiancé and I will be going back to this branch for our wedding bands!
01 March 2023 15:25
I always have the best experience at Appelt's, their customer service is amazing! I just bought a piece of Mi Moneda jewelry, and the team was fantastic about answering all my questions, making sure the piece was what I wanted, and getting it ready for me to pick up the same day. I'll always keep coming back to Appelt's. Thank you so much, team!
22 January 2023 9:51
Staff was very helpful. Dawn From Ness Store was the one who assisted us through out the process. We loved our wedding ring, the design and quality. Excellent service!
20 November 2022 6:24
Absolutely horrible service as I ordered an item and it seems to be missing! No one will get back to me or answer my calls.

THUMBS DOWN

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