Auto Excell

All staff, as well as the owner, at Auto Excell are fantastic. Easy to deal with! Help choose a vehicle and make a deal the customer is very happy with, and they back up the vehicles! 5 complete stars for Auto Excell on Dugald road!

Drazen was excellent. Went above and beyond his job and was professional and pleasant the entire way. If your looking to finance a vehicle this is definitely your guy!

Extra, all praise.especially to the owner Dada.probably the best car dealership in town.great

Car shopping is definitely NOT on my list of favourite things to do, but Drazen made the experience very pleasant. He was very accommodating, by letting me take the car on a long test drive (including a stretch on the highway), and making sure I had everything I needed with the car (spare tire/jack). There wasn't a block heater, so they are installing that for me, for free, next month. Drazen is doing everything he can, even after the sale, to make sure I am satisfied, which I truly appreciate. If you are looking for a low stress and pleasant car shopping experience, this is your place!

The owner and staff at Auto Excell were excellent. Truly made me feel like family, they took care of everything for me from finding the vehicle I've always wanted to financing and all the headaches that can go with buying a new car. They reach out to me personally even after purchasing the vehicle to make sure everything is ok and that I'm happy, unlike the big car dealerships who only care about you when you're buying a vehicle. I can't recommend them enough, a truly happy customer who has made a few new friends along the way to buying the vehicle I always dreamed of.

Drazen and the whole team were very helpful nice! Would definitely recommend for first time buyers!

Natalia at Auto excel found me exactly what I was looking for and went over and beyond for me. Excellent service!

The purchase from this dealership has been a complete nightmare and still can't believe how a dealership wouldn't help a customer in distress!
Car was purchased July 29th 2022 with extended warranty.

Beginning of October car had engine noise after contact with auto Excel about noise they told us to take to garage of our choice (no recommendations) tried three garages and no one wanted to deal with Warranty company (first Canadian protection plans)

Finally found a Service Garage in ile des chenes that would work with warranty. The car was diagnosed with low oil pressure and the engine was worn.
Dealing with this Warranty company also has been a nightmare for the service garage and ourselves.

The engine had to be finally changed out with a bill of $4131.97
The warranty that we bought had a maximum payout of $3,500 per claim but now the warranty company says that they would only cover $2,500 since the claim was within 6 months (not mentioned at the time of sale)
We asked Drazen Bukvic (the general (finance) manager) multiple times to help out with the bill and he said there is nothing he could do.
We got frustrated and a few choiced words were used regarding the situation.
Drazen then sent us an email stating that if we contact him again he would file harassment charges.

So here is a quick rundown car was purchased for $17,88 plus taxes
and this so called two-year warranty for $3,965.92 with taxes.

Within 90 days engine noise, worn engine, worn bushings, etc

We paid $1,631.97 to fix engine with our out of pocket money

Then a week later we put in a claim for lower control arm rubber pucks both worn out within 90 days another $400 out of pocket money.
How does this happen within 90 days with a safetied vehicle?

First Canadian protection plan warranty looping the contract (I wonder why most service center say negative things about them?)

Not one bit of help from the dealership Auto Excell 1399 Dugald rd

This whole purchase has been a nightmare ordeal.

OVER $2000.00 OUT OF OUR POCKET MONEY FOR A VEHICLE THAT HAS NOT EVEN BEEN DRIVEN 3 MONTHS WITH WARRANTY? !

WOULD YOU BE FRUSTRATED?

I had never bought a car from a used car dealership until now! It was a great experience. Drazen was my salesperson and was extraordinary. He made me feel comfortable and explained to me every step of the process. I felt heard, as I explained to him my situation and what I was looking for. The Jeep I was looking at online had just sold, but it was a blessing in disguise, as the Buick he showed me had everything I wanted and more. He stayed in my price range and found a vehicle that fit all of my needs. Thanks again to Drazen and the Auto Excell team as they were all very welcoming, kind and experienced. Make sure to check out Auto Excell before making any big car purchase decision, the are the best!

Very fast and smooth process for financing.
Drazen helped me a a lot throughout the process and got my car approved in 2 days. I would recommend Auto Excell especially for people having bad credit.

If I could give a lower rating I would absolute scam of a dealership never purchase from them ever absolutely the worst experience a complete nightmare

Worst experience this time around must have lost some good employees. Was told by the bank to look elsewhere but I had trust. If you feel
Something isn’t right trust your gut! Ripped off. Plenty of options elsewhere! Yes my IP address May say SSM but if you check your system my NAME is in it that’s just my Connecting tower. Don’t play stupid now. Also I was contacted by another customer who was ripped off much more than I was. Shady crooks

Auto Excell gave me an amazing experience from my first call and visit. All the staff understands what customer service is and strive to make sure you get the very best cars from them. I must commend Markie, amazing guy.
I love the Jeep Cherokee North I got and would recommend anyone and everyone to go get their cars from Auto Excel.