Baked Expectations

I thoroughly enjoyed my evening with friends here, it feels like we knew each other, our host Carlos was very efficient, very cordial and made us feel at ease, and the cakes, coffee, and tea were awesome. We will surely be back, making plans already. Make this be your home away from home place.

What a cute place! They give quite a large portion for each slice and the cakes taste great:)

I went in to get a birthday cake for my birthday party, and I am sad to say, the staff were so rude. They ignored me for the first 5 minutes, and not because they were busy. Then, when I asked if I could see the cakes available, she said no and just listed the names of the cakes. How am I supposed to get a cake based on the names? Why can’t I see the cakes available? The staff was very rude about it too and acted like I was an inconvenience to her day, which really didn’t make me feel welcome or happy. Kind of sad that this happened on my birthday. I am only writing this to provide some kind feedback to the business.

One of the worst cakes that I have eaten in my life, just bread smeared with cream or butter, this may only be liked by locals

I always come here when I come back to visit home from. The best carrot cake I've ever had, anywhere (I have been searching for something that comes even close in NYC).
I have been coming here since I was a toddler and I still love it - not just the cakes, either.

Absolutely the best cakes I have had. Atmosphere is a bit uninviting, and cold. Music was too loud, and there aren't enough tables for the amount of room and necessity. Service was decent, not great. We showed over an hour before closing and the cakes were already being packed away. Very expensive. Latte was excellent.

Ordered from them this evening, pieces have gotten smaller but price Is going up. 2 of the cakes were super dry!

Wow, wow, wow! I’ve been coming here for 30 years and the place still takes my breath away! Freshly baked cheese cake and other hugely creative desserts…there is literally too much to choose from (and that is a positive!). This is a Winnipeg icon that you HAVE to experience even if you are here for just one day. Our server Jordyn was spectacular. She made sure everything was perfect, even bringing a second cappuccino out because she was worried the first one just didn’t finish correctly and may not have been perfect. All of the staff were super friendly and knowledgeable and made us feel like we were the most important people in the world. It is always a pleasure visiting a well run establishment that takes pride in their product. The desserts looked amazing and the taste even exceeded our high expectations after that!

The manager/owner has a horrible attitude and treats costumers and staff with such disrespect. Please do not support this place.

Terrible experience. Staff was disorganized and scattered. Hostess told us to get our own tables and when we looked, the available tables were all dirty. Only 4 deserts were available to choose from. And our coffees took 20min to get. There was only 10 people in the restaurant! What happened to this place? It is not what it used to be. Terrible!

Had a slice of that day's speciality, a vegan Oreo cake that for some reason nobody else had touched yet! It was delicious, with moist, chocolatey cake and creamy icing with Oreo crumbs, plus Oreo crumbs on the outside. I'm not vegan but I couldn't tell any difference in quality between this slice and a non-vegan cake.

Normally our go-to dessert house, we were super disappointed at the service last night. A rare Friday in, I decided to take both my kids for some dessert, we arrived around 8: 20 to meet each table with old dishes and the a lady grunting behind the counter saying they are no longer seating tables. Alas we stood in the take out line. We ordered a piece of cake and were told they were out of any time of latte, as we continued to wait for the cake, the disgruntled women behind the counter continued to rudely address patrons in the line and never filled our order (Normally the staff is so pleasant, so this took me by surprise) Instead of confronting the lady and upsetting my kiddos I decided to just leave as i didn’t see any attempts of her getting our order ready. As soon as we walked outside my 4 year old kid said “mommy I feel angry bc that lady was mean” In a city full of bakeries, I hope you start to treat your customers with the fun loving attitude you used to have before you start loosing more.
Btw we drove from the south of the city specifically to dine here, we won’t make that mistake again

Always amazing. We wanted to eat inside because the coffee is also great but every table was dirty and they appeared to be under staffed. A normal problem these days. Highly recommended!

Rude staff, purposely reducing my portion of cake because she list an argument with me. I am disabled and require a caregiver. She tried to ban me from the restaurant because I needed a second person there. She didn't understand the rules and because I defied her authority she was extremely rude

Cake serving size/slices are inconsistent, you get lucky with a regular slice or unlucky with a half serving. Some cakes have a 50/50 cake to icing ratio: (check the pics for proof. What happened to you baked?
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Been buying cake and slices to go here since I was 22 (8 years now). This past weekend was the first time I called to complain.

Baked expectations is known for bad service so I didn't expect much. The manager and staff were asking if I was this person or that person that complained earlier etc. It was obvious that Baked Expectations got multiple complaints that day (Monday) and they're very disorganised. In the end it wasn't worth it to say anything.

Always great. Amazing food, great staff and they have done a great job dealing with the pandemic. Its a joy to support this restaurant.

Sadly baked expectations has become inconsistent with service, quality and serving sizes. I ordered the last slice of chocolate mousse cake only to find out they cut the last piece in half and sent me home with that. I feel like I paid 10 dollars for a soggy chocolate bar and mediocre service…

I get it's pandemic and all.but not very pleasant experience. Person kept barking at me to stay on stickers which is a 3+ ft away from the window shelf with cakes (so quite hard to see something from that distance). However other person in the store who was helped by another employee at the store was ok to get right to the window with cakes and shop comfortably.was I wrong gender or color to be treated the same?

Again, I understand it's no dine in, but shouldn't be washroom to be available to clients since the place sells food and drinks? They did not let me use it. And with medical reason for frequent and urgent bath access requirement, thanks to Baked Expectations for painful evening.

If you are wanting a great dessert, this is the place to go to! We have eaten here on a couple of occasions and it lives up to the "expectations" every time. The triple decker cheese sandwich is delicious and the options and assortment of desserts is crazy! It is a very friendly restaurant with a nice, low-key vide! Highly recommend trying Baked expectations!

Beautiful cakes and tortes with exceptional service! Check out their seasonal specials or cake of the week (the peanut butter marshmallow square cheesecake for Pride was amazing!)

Fantastic Pavlova, best I've ever tasted, and most beautiful I've ever seen. Have many varieties of different cakes, I haven't tried them all but have only heard great things. Highly Recommend for a show-stopping presentation and amazing taste!

Easily the best cakes in Winnipeg. Worked there for a year many years ago and the owner uses quality ingredients. She checks flavor and consistency often. Many people complain about her but she has been in business for 35 years or more. She is tough because she has standards. Highly recommend her cakes and pies.

Yummy cheesecakes and dessert. Clean place and friendly staffs. Does not offer credit card payments. Either debit or cash only. Restaurant was clean. Cute retro vibe. Does not have private parking. It's hard to get parking all the time takes forever to find one since street's always busy. Have a waiting time since they're always busy.

I called a day in advance to order a cake, the man on the phone said I had to call back the next day. Called back the next day and I was told I had to call a day in advance and that there were no cakes available ‍️. I was given an extra slice of cake as an apology

I've gone here for 20 years. I've since moved from Winnipeg, but when i visit we always go here. My 12 year old has never lived in Winnipeg but she associates it with Baked Expectations.
My go to: Old Fashioned Chocolate
Runners up: Banana Cake; Red Velvet
Family favourites: Tia Maria Torte & Shmoo Cake

Employees doesn’t maintain hygiene.worst service.if they make mistake and hou tell them they don’t accept.

Good selection of baked good, friendly staff.
Everything is a little too sweet for my taste but their flavour combinations are very good

I ordered a cake but didn’t Like it at all. Feel like they baked it so many days ago and didn’t like the cream also. It has chocolate on the top but it kinda dark chocolate. I don’t like dark chocolate so didn’t work for us.

I had an obsession with clubhouses when I was a teenager and ate them all over Canada. I found hands down, out of all the ones I’d tried travelling, Baked Expectations has The best clubhouse and fries I’ve ever had.and the desserts are obviously on another level of delicious.

The staff were all extremely accommodating while processing my order. I appreciate all of their help! Baked Expectations is my go to spot for every sugar craving. The cakes are always amazing; I have never been disappointed