Ben Moss Jewellers

Very friendly/ professional staff and helped me with the right manner. All my questions were answered

I decided to buy a watch for my wife for our anniversary. I chose a model and the seller quickly sold me the watch without any problems. Having promised that if there are any problems, I can return the watch within 30 days or exchange it within 60 days. After approximately 32-33 days, the wife complained that the watch was not showing accurately time. I came to the store, explained the problem and asked to CHANGE watch. A tall man with a beard rejected my request and said that they do not do it, explaining that the watch was already in use. I went to another store (Polo park) the seller in this department politely replaced the watch with another one.

Brittany helped with the purchase of my fiancé's bridal set and my wedding ring. While there are other jewelers in this mall, or even winnipeg, Ben Moss offered the best customer service. Buying wedding jewelry should be a fun and stress free experience. While other places tried selling us rings not in our desired style or budget, Brittany and the Ben Moss team listened to our wishes and helped us pick out pieces that fit our style and budget. I won't be going to any other jeweler anytime soon!

Had a great experience dealing with Dale and his team in Kildonan mall. Go see Dale, he is awesome, very accommodating and willing to go the extra mile for customer satisfaction. They had a ring on sale online and they didn't have it in store. So they shipped it from Calgary in record timing. 2 days! Thanks again you guys!

Bought wedding rings 2013 and last year 1 Diamond fell out, took back for for repair/replacement, the 2 weeks later another Diamond fell out? Not happy and WILL NOT take back after the first bill of $700.

Dale was absolutely amazing. We went to a different location and wasn't too happy with our experience. When we described this to Dale, he went out of his way to make things right. Not only is he extremely knowledgeable and experienced, but he was not pushy at all. Not once did we ever feel pressured to buy. We are incredibly happy with our wedding bands and cant recommend Dale enough! Thank you very much Dale!

BUYER BEWARE! These people are not to be trusted and even the district manager won't stand behind their own policies. Offering a deal and then going back on their word is not good business. DO NOT SHOP HERE!