Budget Car Rental

Aleisha and her colleague were extremely helpful. You don’t find that type of customer service much these days! It was a great to have.

What an awesome service from Alicia extremely helpful and effectively explained the process to get me a car I need recommend for your only rental place cheers!

Always great service from this location! Clean truck, everything was smooth. Check in, check out, very friendly staff member. It’s my go to rental spot.

Had an awesome experience renting with Budget at this location. Bilingual service really helped my family in processing and renting a car under MPI claims! Alicia Wang is very helpful and patient, service was excellent!

Many Thanks to Alicia.

Being a new immigrant and dealing with a car accident was super tough. But I gotta say, Alicia was a lifesaver. She’s so patient and genuine – you can tell she really cares about her customers.

When my MPI claim was all up in the air, Alicia didn’t just wait around. She went ahead and resubmitted my documents for me. And when other staff said there were no cars available, she somehow found me a small one right away, even promising to call if a better one came up.

Feeling cared for in a new country means a lot. Alicia’s help really touched me. I’m super thankful for her. She’s awesome at what she does, and I totally recommend this rental service, especially for the amazing staff like Alicia!

Waverley location has Great service, great vehicle selection. Alicia was very helpful. Will use in the future when needed.

Regularly use for work and usually get helped by Alicia who has been nothin short of great and helpful when needed!

Helpful and friendly staff, specially Alicia. She always ask what I need and the service was really fantastic. Definitely will book again with Budget.

Picked up the vehicle this morning. Alicia Wang was helping me all the way through, the service I received was above and beyond. Highly recommended.

Very good service and quality cars. Alicia helped me getting a nice car for the weekend. I recommend this place for sure!

Alicia and her team was very helpful and accomodating.
I needed a rental due to my accident and she was very patient and familiar with everything. It was a great experience and I will definitely be coming back in the near future for all rental needs.

The first rent car but not in YWG and special thanks Alicia Wang gives us infinite support and patient. She is always energetic and optimistic, to show us her passionate attitude of works. Highly appreciate her great work!

I needed to rent a car right away. Called and spoke with Alicia and she was able to provide me immediately with a very suitable and reasonable vehicle. Things went very smooth and I had no problems with the car or customer service. Thank you Alicia, it was a pleasure dealing with you.

I really appreciate Alicia, she answered my questions and helped me rent a great car. She is very nice and I recommend everyone to ask her if you need to rent a car.

I have had the most satisfying dealings with Alicia. She's polite, friendly and a welcoming smile. Keep up the good work Alicia

Special thanks to Alicia the Chinese agent in this location really helpful on answering my questions I purchased the insurance coverage with her was great price than MPI amazing experience

Thanks to Alicia！It is really a smooth on purchasing the insurance! And the cars are great price!

Pretty nice car rental place. Alicia Wang is a great advisor. She is very patient and helpful. She is familiar with all the business in the store. Also if you want rental a car in another city. She will definitely help you. Very great experience.

I’ve never had better service from a car rental shop or any retail place in general, than what I experienced here. I phoned and they had a suitable car and picked me up within 15 minutes of me calling them. I had the car at home within an hour. All through MPI claim process. Dropped it off and had quick friendly service. Great employees. Thank you so much!

Right from the first interaction the service was fabulous!
Booked with a wonderful girl Delaney.super helpful & super friendly!
Then upon pick up day, dealt with Carl who was amazing!
Did paperwork, got an incredibly great SUV, was in & out in no time!
I will recommend Budget to anyone!
Thank you for the great service! The staff are incredible!

I recently rented a Dodge Durango from this location and couldn't be more happier.

Thank you Carl for the fantastic customer service. We will definitely be back.

The customer service needs to improve, no greeting the client, no explanation about the credit card charges, no explanation about the place to drop the keys, the agent didn't know where to find the car, they asked you to sign a form to return the car clean or pay 750 dollars, the car was dirty pet hair in the middle, sand in the trunk, no notes about those details in the note, when I asked to included in the note and the agent did with some complaint. After driving for 1/2 hour, I needed to return because the wipers were no cleaning. The agent didn't know what to do until finally pass me at the phone with someone who told me will fix the issue. In total two hours lost.