Eye Outfitters

Such a great experience…beginning with a very thorough eye exam and then providing helpful suggestions for frames that suit me!

Recently visited for an eye exam and to get some new glasses. The staff were so warm and welcoming from the start! From booking the appointment, to the admin staff at the front doors, and my optometrist. Dr Carels took the time to explain everything in simple clear details, as it had been many years since I had an exam done. They also have an amazing selection of glasses that are reasonably priced. Would recommend!

I would recommend Eye Outfitters! The team and doctors have always been very kind and helpful. Dr. Erin is the best! She kept me informed as we went along with the exam and findings, to lens/contact fittings. I always felt comfortable. My questions and concerns were always heard and addressed by her. I also had the pleasure to work with Dr. Carels which he was also very thorough and professional. It shows how much Dr. Erin and Dr. Carels really cares about their patients. They are great at what they do! Would recommend anyone to come here to get great care!

Nothing but good things to say! The staff is incredibly friendly and have been extremely accommodating while helping me find contacts that work for me

Not happy at all i had my glasses for not very long under a year yes they got scratched abit lightly mostly just the coating to me!
Even though i paid for what is called anti-scratch coating coated lens
they would not honor the lens under a Year but yup another 260 Plus out for new lens! Worse part when it happened i seen it happen and other glasses i had before that have fallen like about that same never got scratched like that, ,
I will in no way ever go there again or will ever buy from this company again not happy at all, Make sure to ask about the antiscratch coating lens get all the facts first before buying from this company!

I have nothing but great things to say about Eye Outfitters, the staff are extremely friendly and knowledgeable, and went above and beyond to make sure that I was taken care of on each of my visits. I would definitely recommend them for your next eye appointment or glasses purchase!

Eye doctor is very good.his name is Dr brannan, he took lots time for my eye treatment.i referred to all my friends and relatives to go there if they have i problems.

WORST place to get a pair of Safety Glasses. I placed an order early July, and was told the estimated pick up date would be one week after the ordering date. Then after one week, nothing, called back, been asked to wait for another week. I’ve been hearing “we are expecting to get your glasses by the end of next week” kind of verbiages for weeks, and then it became “the Lab did your prescription the wrong way so we are sending it back, hopefully we can get it for you by the end of next week”. Up till now, I STILL DONT GET MY FKING GLASSES!
I mean, really? ! Customers need the glasses for some serious reasons, but you’re just being totally irresponsible and failing the customers!

Today i had to take my husband's glasses in for repair. He is a patient in the Assiniboine Center, by accident his glasses were put through the hospital laundry, they wrre in pieces. Without a thought they repaired the frames arms and even put on new nose pads. Cleaned them and gave me a new cleaning cloth. All was done with extreme courtesy and a smile. They also didn't charge me anything. You can't beat their service. Thank you so much for alleviating my fears. I really appreciated it.

Made an appt bc was having issues and the doctor was nice and seemed to understand the problem. Told me he knew exactly what the problem was. Then told me the fix was to get new glasses. (A weak prescription was not why I made the appt). I bought new glasses less than two years ago.

To humour them, I asked how much it would cost to keep my frames and just swap out for new lens. I was told $350! I would hate to know how much a new pair cost.

I left with nothing solved.

Dr. Carels took his time with my eye exam. He is very knowledgable and addressed all my questions and concerns patiently. Excellent rapport with his patients. The staff were kind, friendly and professional. The office ambience, free wifi and coffee and short wait time definitely make it a relaxing visit. I left satisfied with my appointment and having made appointments for the rest of my family.

Dr. Carels, Best eye examintion in years. Personable, professional, so thorough and efficient. Listened carefully. Explains fully. Excellent patient/doctor characteristics and mannerisms.