Globe Property Management

I've been a resident at Kelly House for nearly a year, and I must express my appreciation for the exceptional care provided by the Resident Managers. Carrie, the most recent individual in this role, consistently checks in on the progress of every request we make, ensuring that our needs are met. It's only fair to say that we are pleased with her work, and she truly exemplifies a personable and attentive approach to her responsibilities.

Nice apartment, tidy all the time, Heaven, our resident manager is very responsive and helpful. I cant complain about anything. Keep up the good work Globe

Romada Gardens Property manager, Isaac, has a welcoming persona. He is proactive, acting swiftly to address complaints from the residents. He ensures that the Romada Gardens environment is kept clean.

The presence of Isaac in Romada Garden makes the difference. He is ever welcoming, prompt in responding to/ resolving issues, patient and keeps the property neat.

We have been living at Kelly House for several years. The staff and management are excellent. Special shout-out to Caroline, Shaun, and our new manager Carrie. Thank you!

The most terrible service you can find anywhere. The managers Roby, Ashley and Kathleen are the most irresponsible people I have ever met. For 2 months I tried to resolve the issue regarding the documents, no reaction, ignored and unqualified. Never met such horror.

Extra:
You ask me to remove the review, although you are lying outright: The issue is only partially resolved, but even what is already resolved is not thanks to you. For 2 months I have not received any explanation of what I should do, what has already been done is the result of my constant attempts and learning from mistakes. And finally I was able to guess what exactly you needed (I didn't get any help or explanation from you).

Our experience with Globe Property was horrible! They'll be nice to you only until you start experiencing issues and if you push the issue, they'll turn it against you.

They ended up charging us over 400$ out of our damage deposit over a few scratches on the kitchen floor which we didnt even notice it was there until the last day.

The trades people turned our balcony into their temporary storage and garbage area making it pretty much inaccessible. Not compensation or even an apology was issues but rather just "deal with it".

The dryer on our floor was down for over a month until my boyfriend fixed it himself because the company clearly didnt appear to care.

Caroline. Shes the property manager of this building and she'll never take accountability for anything and will instead blame it on you or just ignore the issue. Leave alone getting a hold of her.

The list just goes on and on. So, If you're willing to tolerate this toxic environment then go ahead and do business with them. Otherwise, save your money and nerves and look elsewhere.

The property manager of Romada Garden- Isaac, is very approachable and gets to fix your complaints promptly

I recently got in touch with Alycia the resident manager and she was very quick and responsive to my messages. The process was so quick and Alycia and Ashley made the process so easy and informative.
Thank you so much!

Started living here @ 34 Morrow Avenue in August.
My resident Manager has been highly hospitable, kind and friendly.
Always ready to help at all times.
We have a clean and tidy environment with lovely residents to relate with.

I really enjoy living at Newdale Apartments. This is my 28th year of living in the same suite. I am happy about the utilities included. I feel Alycia is very approachable and helpful. Thanks. Lori Alexiuk

I live at Romada gardens at Morrow avenue. The house is neat and tidy. Isaac is doing a wonderful job.

We have been tenants at Kelly House for many years. Although Carrie has been the resident manager for only a short time, we have found her to be pleasant and friendly. Always has a cheerful wave, and a friendly 'Hello'.
We had an issue that was more of a personal nature, but Carrie was on it right away to resolve things. (Thanks Carrie!). The block is clean and tidy. The pool is the perfect temperature and enjoyable to use. Kelly House is a large block and being the resident manager is not an easy job! We look forward to getting to know Carrie better and living in a positive environment. Keep up the good work!

I live in Newdale apt since 5 years, good and well maintain. Appartment Manager Alycia is really helpful.

Isaac the Residential Manager does a fantastic job and makes your settling down in the apartment smooth. Awesome management team

Reputable rental agency. The facility at Romada is well maintained and issues are promptly attended to.

I really recommend looking around to see if everything matches a move in report with any apartment with globe property management. I feel as I was taken advantage before a move in report and just casually signed it and not knowing I was suppose to see if everything was clean or broken before I had signed the move in report. But mind me this is a lesson for me as well. Over all this caretaker who had ''resigned'' did not do her job properly had marked everything with G's and C's, when I moved in it was dirty and I had been left with some broken things in the apartment. I don't know why they did not check in with this care taker to see if everything was ok before letting anyone rent the place. So when I moved out I was left with those damages and cleaning and it was my responsibly in the end. I had tried to explain it wasn't my fault to begin with but because ''I signed it'' and ''the other tenant will complain'' why wasn't that treatment given for me with the other tenant before me, this left me feeling upset.
I was looking at the report I had signed before and that is when I had seen those g's and c's. I was only given a visible copy that I could not see anything. So yes this is a lesson for me but I have seen reviews relating about this as well. They got a new caretaker in my building after and he did a good with my move out report, and does a good job maintaining the building.
Globe property management need better management and better workers cause obviously some one did not do their job. But hey like I said this is a lesson with this company that is for sure.

Not only they will charge you a fortune over minor scratches on the floor, they will also make sure to make you look like the bad guy if concerns/issue are brought up during your tenancy. Please, just AVOID them.

I’ve been living here for about 2 years with this company. Our first red flag was when we had asked before moving in, if there are any problems with bed bugs. Right away they had told us no. A week after moving into this apartment we had seen pest control fuming up one of the suites for bed bugs…

About a year into us living here a women had told us that they’re mice but I had confidently explained that we had never seen mice here before.

Now about a month ago I had seen my first mouse while working from home. I called right away and they had someone come the next day to put up trap which I appreciated.
2 weeks go by and no one has called to follow up. We continue to see mouse poop and hear the mice in our heater vents.

Today morning I woke up to my roommate screaming because there was a mouse in her room running around. We saw it with our own eyes go back in the vent. We called our building to let them know and the lady who answered seemed super annoyed and dismissive. Like we were inconveniencing them by having this problem.

I will say that they act on it right away. We have an exterminator coming in. But the people you deal with our very rude and short in a time of stress.

It was a very nice experience as a newcomer to Canada to rent with this company. The process was quik and resident manager Jessica from building was helping with filling out the application with me. The building I rented is comfortable and clean and quite all the time. It is a nice area with many parks, schools all within walking distance from Edison Court. I recommend to rent from this company.

FOLLOWUP: After reading my previous review, I received a call from a lovely lady named Marcie asking me about my comments and concerns. During that conversation, many things were addressed and met with swift action. Although proper security for the break-in situation is still being looked at, I was able to get some much needed repairs done in my unit within 24-48 hours. Marcie left me with a feeling that there is someone at Globe that will listen to me and take care of their tenants in La Tour Eiffel A.
Thank you.
UPDATE: I have been living in La Tour Eiffel Bldg A for 9 years now and the level of service that I have received the past 1.5 years has been quite unacceptable.
I have had my vehicle broken into on 3 occasions and was told by the Corporate office that we park at our own risk and that I shouldn't leave belongings in the vehicle. No effort has been made to provide security even though we have had vagrants trying to break into the building as well.
I have had no repairs done in my suite for 5 years and still have the original cabinets that were there when I moved in (Instead of having the upgrades that have been done to all of the other units) and yet my rent is increased every year.
I also had mice in my unit and was advised to buy dollar store traps as unless that I can prove there is a building infestation, because that would be the only way that they would bring in an exterminator.
The only good thing about living here besides the proximity to numerous amenities are the building caretakers, William and Denise. However, they are leaving at the end of this month so I feel like all of the tenants will now be forgotten about as Globe doesn't seem to care about us, they only care about receiving the rent on time.
I personally would not recommend renting from this company.

8 of my friends who lived in globe property buildings were sent a bill after their lease. If you are person of colour, kindly do some digging before you get into globe properties:
1. Take picture before you move in (specially if there is any damages)
2. Keep record of all conversations
3. Document the move out and move in report
4. Take pictures or videos during move out.
5. Sign the move out report only after seeing if they have recorded everything correctly.
6. If you are right and if you have enough proof as mentioned above, reach out to RTB.
Hopefully, this information is helpful!

Thanks