Hertz Car Rental - Winnipeg - 1577 Erin Street HLE
3 reviews 1577 Erin St, Winnipeg, MB +1 204-925-6600 www.hertz.com/us/en/location/canada/manitoba/winnipeg/ywgc16 suggest an edit
20 March 2022 10:20
Just another crooked car rental place like everywhere else. Make sure they do not make any extra charges on your final invoice. Looks like they do it intentionally.
15 February 2022 2:56
I don’t normally share bad reviews, but this one I must.
I was “served” / “helped” by two men on December 23,2021 at around 10: 30 AM
A few things.
1. I was told that if I return the car at 10: 30 AM instead of 10: 00AM, they wouldn’t charge the extra $25. Result: they charged the $25 and I didn’t notice until I reviewed the receipt later. I tried to go over solutions with them, but all they could do was send a gift card.
2. I had to wait 20+ minutes to simple return my car. There was only one person running around trying to help everyone (he was newer, so I understand). I asked if there was someone else who could help me (there was a man sitting on his computer behind me), but the guy said he’s the only one. There were multiple errors on my receipt. Gas price, mileage, and the extra charge.
3. I have empathy and understand that everyone has bad days, but the two gentlemen working with rather unfriendly and it was one of the worst rental experiences I’ve had in my life.
This is the first time I’ve ever felt called to write a review like this, but I don’t want anyone else to experience this.
I hope Hertz can rectify this.
I was “served” / “helped” by two men on December 23,2021 at around 10: 30 AM
A few things.
1. I was told that if I return the car at 10: 30 AM instead of 10: 00AM, they wouldn’t charge the extra $25. Result: they charged the $25 and I didn’t notice until I reviewed the receipt later. I tried to go over solutions with them, but all they could do was send a gift card.
2. I had to wait 20+ minutes to simple return my car. There was only one person running around trying to help everyone (he was newer, so I understand). I asked if there was someone else who could help me (there was a man sitting on his computer behind me), but the guy said he’s the only one. There were multiple errors on my receipt. Gas price, mileage, and the extra charge.
3. I have empathy and understand that everyone has bad days, but the two gentlemen working with rather unfriendly and it was one of the worst rental experiences I’ve had in my life.
This is the first time I’ve ever felt called to write a review like this, but I don’t want anyone else to experience this.
I hope Hertz can rectify this.
02 December 2021 8:37
I was helped by the sweet lady Carrie the other day when I needed a rental. She was so cheerful and made me feel so comfortable with the whole process. As I have never rented a car on my own before and was nervous, she was helpful and gave me answers to anything I asked. As chaotic rentals are right now, she truly made my experience one I won’t forget in the best way possible. Thank you Carrie you are a beautiful human being inside and out!