Kid City

Update to mention this was on the Friday we came so not the weekends, my brain is still on holidays time!
My son loves Kid City! Good place for him to let get his energy out. My only suggestion would be an extra staff on the weekends to help with the cleanliness especially in the bathrooms. They were busy in the cafe so the bathrooms were taking a hit. There only seemed to be two staff on so I can see how its hard to stay on top of everything.

My 5 years old had her birthday it was fun. I recommend this place for birthday party or just to take your kids for play in door. Thank you again kid city staff!

We visited Kid City for a kids Christmas party. It was my first time back since covid and I was pleasantly surprised to find that they expanded the baby/toddler area to double what it had been previously. My 7 month old had so much fun watching the older children play while getting to practice her growing gross motor skills with the anchored foam shape supports and large foam blocks. We were not sure if there would be anything suitable for her very young age but looking back at the videos we took of her she was so engaged and mesmerized by everything around her. All in all I'd say it was an enriching time and the first large group childrens activity we have done as a new family, and I thinknits safe to say thatcher father and I built memories we will cherish for the rest of our lives while nurturing her current growth.

Went a birthday party on Saturday and as we were leaving, the owner/manager was yelling at an employee at the front reception area for being on her phone. The manager should NOT have been doing this in front of customers and children. This was VERY inappropriate/uncomfortable. He should have talked to the employee in private about the issue. We have had good experiences here otherwise however, this incident has really turned us off from returning anytime soon.

I absolutely love this place if your only DROPPING IN (no event)
Unfortunately I was very heart broken to say the least, yes they refunded 120$, replaced their three pizzas. But we still paid a big chunk of money for three bowls of popcorn not 1, and not to mention none of the 20 kids that came got a goody bag! My daughters birthday was ruined. They didn’t even acknowledge her name on their boards we waited over 30 mins for our party room to be done. They have not enough STAFF to hold events like that. I understand sometimes things we can’t control. But other birthdays got complete respect and perfectly well together EXCEPT FOR THERE LAST BIRTHDAY OF THE NIGHT! It was disgusting and not cleaned the room. Not to mention they toke their time to clean up after I complained, the boys cooking our pizza was more respectful to us than the rest of the staff… no communication, didn’t even let us no they were done cleaning we had to figure it out our self. I have a very sad child to say the least… please get more staff When you have a booked day of birthday parties to avoid this terrible situation from happening again.
Forget your excuses when it comes to staff walking out. Not to mention I stayed and cleaned the room to give them less to do! As an owner you were polite and easy to speak with. But hire more staff when you have a full day of birthdays until close please. Save the next kid from crying on their birthday? #bettercleaning #happierkids

Parking is limited and there’s no staff around enforcing rules. Larger kids, clearly not toddlers playing in the toddler zone and one almost bowled my child over. There’s twice the limit of kids in the bouncy castle, and I was told “well parents are responsible for their kids”. The parents sitting in the cafeteria area on their phones, are not paying so that they can enforce rules of a facility. That’s what staff is for.

People smoking near exit and an ashtray literally outside the door.
The jacket and boot area was in complete disarray and the floor was filthy, it’s also incredibly dark in the entrance area.
And the manager kept stalling on the refund, “it’s expensive for us to refund, can I give you free admission? Or drinks. ” And then said oh without a receipt it’s going to be hard, when literally her employee 25 seconds earlier said receipts weren’t printing

There are better and better managed places to take young kids

Been going there 3 years and my son loved the digital room, now it's been turned into an outdated pin ball machines and arcades area now, prices have gone up when they should have gone down. This place needs alot of huge upgrades. Made some great memories though

I really hate to write bad reviews but after my daughters birthday here today, I’m not impressed. I arrived at my scheduled time, and went to our party room. I understood that there are certain times that the food comes to the room. The food came out late, my drinks came late. When my pizza came some pieces were burned which no kid enjoys. I had to ask for the popcorn that comes with the party package. Not organized at all. You don’t get a party host to help you in the room. I was told that there were new people working and that it was busy. I understand that but when you are paying hundreds of dollars that’s not really good service. Also because my food was late, it pushed my party back longer. One of the employees came to tell us she needed to clean the room while my daughter did her gifts. We felt rushed. The manager did say that we could stay a half hour longer but by that time people already felt rushed out. I recommend they hire capable staff.

Even when it was busy and chaotic it's still a large enough place that it's tolerable. The staff was great, food prices were acceptable and the place was a lot of fun. Great for a kids party.

The only thing is the parking lot has limited spots and the street parking is only 2 hours.

Very nice people very helpful clean place it was really fun and cheap price they added a arcade with fun games if you are looking for a place to take the kids and them have fun this is it

Visited Kid City with my sister, friend and our 2 grandchildren. This was our very first time and i can't say enough. The kids had such a great time. We were there from 11 am-3pm and so much to do. Bouncy castle, huge play structure, basketball area, toddler area, slides, air hockey, toys, games, all sorts of food, drinks and snacks. Can't wait to come back. 5 STARS

My infant son has attended both the drop in hours and classes at Kid City Archibald and has loved attending both classes and drop in hours. It is clean, staff are friendly, areas designated only for infants and toddlers, but are still free to roam the different rooms and structures around facility. The perfect place for children for all ages!

It Was Good It Was So Fun (I'm A Kid That's Smart) Anyways It Was So Fun With My Sister

(Photo Means Hyper Sonic Approved)

My toddler had fun, but as soon as we got in I was very afraid as there are so many blind spots in the large play structure. YOU CANNOT KEEP YOUR EYES ON YOUR CHILDREN. Seems to be very few security measures in place as well, and was most definitely over capacity.

This place is pretty cool, but definitely not setup as good as it could be. It worked for a random stop with little kids, not so much for the big kids.

Love this place, but why take away the video projector game. Like the idea of pinball and arcade games. It's just the projector was the best part, fun for all ages. Plus great for getting engery out. Please bring back and I will change rating.

It's a great place for kids of all ages! There's a toddler area, a bouncy castle, air hockey, and of course the slides and tunnels.

3/4 of our children ended up in the hospital after catching a bad virus from there. Not worth it, DO NOT GO HERE. They clearly don't clean enough.

Edit: We were there for 4 hours and didn't see a staff clean anything once. They are lying 100%. We all got very sick from your facility.

Nice and clean facility. Could use a few more slides or other play structures but for the price, pretty good place for kids to play. My son had lots of fun.

This is the third year we attended this place for a Christmas party and I can honestly say I'm extremely disappointed in the lack of Morality In the owners to listen to I concern I've no handicap parking at this location.

The parking stalls by the front doors offer no handicap parking and it has been ignored for well over a year.

Kids enjoyed the playing, They had several issues while we were there for a birthday the worst of which was their oven breaking down. Their solution was to offer us 8 hotdogs in lieu of the 2 pizzas we were supposed to have. In the end they agreed to have outside food brought in just not the agreed upon Pizza Hotline. This is the 3rd event we've had there and unfortunately each time was riddled with different disasters. The structures so seem in good repair. The games less so but with the constant struggle to have a positive experience there I'm afraid this will be our last event at this establishment.

Great place for kids to get exercise in, especially once it gets cold outside. Clean, friendly, and above expectations when it comes to service - to the point of engaging closing and opening staff to locate a missing stuffy. Kudos, and keep it up.

Great place to bring your kids! We usually eat something before we go so we don’t have to buy too much food, and we pack our water bottles! The food is pretty good although it is a bit pricey, hence the eating before we go! All in all, it is so much fun for kids and also parents! Relaxing or a great workout

My kids had fun. It wasn't too busy which was nice. I wish the staff was more attentive. There were older kids getting into mischief, being in the toddler area and areas they weren't supposed to be.and not being very kind to the smaller toddlers.