Pure Lifestyle Ltd

The place was clean and tidy, my appointment was scheduled for 1pm but started at 1: 12 pm

I went to Sitha for physio to address lingering lower back pain and tightness. After one session with him where he took an in-depth assessment to provide me with the treatment and plan I needed, I have already experienced significant improvement. I recommend anyone looking for physiotherapy help to book with Sitha.

I was running late. They got the call. I showed up they check me in. I waited 8 minutes then was turned awY for being late. They qere unprofessional about it.

I've seen a variety of physiotherapists and athletic therapists over the years at Pure Lifestyle - recently, Sitha and Matt for two separate issues. Everyone here, in all interactions, have been stellar in their service and help in my injury recovery.

I am so happy a family member recommended Sitha Soung when I was looking for a physiotherapist for neck pain issues. I know he is very knowledgeable and has given me exercises that are not only helping with my recovery, but are exercises that I can easily perform at home. Due to the physical nature of my job, I have seen many physiotherapists over the last few decades, and Sitha has been one of the best, if not the best I've ever seen. Not only would I strongly recommend Sitha for physiotherapy, the Pure clinic is well organized, very professional, and easy to deal with. Gord S.

I worked with physiotherapist Sitha Soung. He was extremely knowledgeable in assessing and treating my back injury within a few sessions. He took the time to listen and provide recommendations that were considerate of my goals. I highly recommend seeing Sitha! In addition, the clinic space was clean, staff were friendly, and online booking was easy to use.

Visit to the MD started an action plan to get me back to normal. Ultrasound set up, physiotherapy assessment appointment made and nobody even mention drugs! Which was perfect because pills are the last thing needed or wanted.
Staff were polite, intelligent, personable. The facility was clean and bright. I am so glad I came here. Looking forward to the end results.

I came in as a hurt client but left there felling like I was just a pay cheque. Place and Staff suck flat out!

Felicia is hands down the most talented and effective massage therapist I have ever worked with. Her treatments leave me feeling relief and she always leaves me with some realistic next steps to improve my mobility between visits. She also has great taste in music and has such a pleasant bedside manner. I feel so lucky to have found Felicia!

Caelin is an excellent psychologist to help me deal with chronic pain and concussion symptoms from a car accident.

Just finished my intensive 6 week workout sessions at Pure Life.
Started at 2 hours a day and worked up to a gruelling 4 hours.
A really great experience. The staff, especially Sitha and Heather were all great to work with.
Highly recommended. 5 out of 5!

Booked an appointment with a new GP because of the good things I heard from a friend. Appointment was set over a month later, and that was fine. Was given the choice of either virtual or in person. Chose virtual as it was more convenient for myself. The day comes and I am waiting around my phone for a call. 20 minutes pass I decide to give the clinic a call, no answer so I leave a message. No response, I call again and at this point it is 35 minutes past the appointment time I was given. Someone finally answers and tells me that my appointment was actually in person. I tell them that I was given a choice but they say that there has been a misunderstanding. I was given a choice of rebooking, the new appointment was yet again over a month away. I chose against this as this is very inconvenient since I had already waited over a month for the appointment I had originally booked. It is unfortunate that I will be opting for a walk-in clinic instead because of the circumstances given.

Hello I started going to Pure Life Fitness back in December for an injury at work, I met Sitha Soung and I didn't know what to expect at first, He took the time to hear and listen to what I was saying, We started off slow and each time when I was reluctant in trying something new or old he would reassure me it would be ok and explain to me that its better to work on sore muscles instead of just sitting around and not doing anything. His knowledge made me so relax and able to do the exercise he wanted me to do and he was there to help me work at my own paste, He would not tell me to do things but would ask me how I felt in doing an exercise (which would give me the confidence to do it more), I have not ran in over 6 years because of medical issues and being unsure if I could, now I have started running not a lot but I am doing it, Working with Sitha has not only given me the tools to go back to work physically but also mentally I would highly recommend him to anyone is he very caring and compassionate about getting you back to work.

I've used their COVID testing facilities a few times now for work and travel. Always very professional and prompt. Special shout out to whomever was on the other end of an email chain to reschedule some tests. VERY helpful suggestion for more appropriate and convenient alternative.

Great place to train, very professional staff and organization. All of the fitness trainers are excellent, friendly and educated. Proud to be a member here!

Horrible, unprofessional. Booked my appointment for periodic health assessment, almost 1 month prior, because there was no spot available. Booked for Thursday. Then I was told that EKG they can only do on Fridays. Rebooked appointment for Friday. 3 days prior appointment received a text saying that I have appointment on Thursday. I called them back and told them that my appointment was scheduled for Friday not Thursday. They confirmed that it was on Friday. When I came on Friday I was told that it is only EKG on Friday but doctor’s appointment was on Thursday and I missed it. As a result I wasted almost a month awaiting for the appointment, took day off from work (wasted), and drove one hour just to find out that there was no appointment. Very unprofessional. Had to rebook in a different clinic.

I wanted to thank you all for sharing your knowledge with me to take home everyone who was involved in regaining confidence in myself and explaining how the body works and about my back especially. It helped remove a lot of fear I had of injuring myself further. And I am already using the equipment and instructions given to me by heather, who was a big help to me with my program and did diligence in everything she did with me each step of the way, both physically and mentally, I thank her for that also. I am still really impressed by what pure lifestyles can do for a person who is willing to commit to learning and working for it. I thank Evan for filling in for heather when needed and showing me how to do certain things properly and safely.
And to Rebecca (the Jedi warrior) who demonstrated good tips to know.
And to dr burron who alleviated some fears/concerns/worries and anxieties about my health. And to sitha for your assurance and wealth of knowledge you have given me in a short amount of time. And to the whole pure lifestyles staff I thank you. Merry Christmas.

I've been here on two occasions to see different physio therapists. Nothing but great things too say, both have been exceptional. The facility is also well laid out and they have good COVID protocols. 5 stars for sure.

I would highly recommend this place to anyone who is in need of a physiotherapist or personal trainer. Sitha, the physiotherapist I have been seeing to help me rebuild muscle I lost as a result of an auto-immune disorder, has been fantastic! He is incredibly knowledgeable, committed, compassionate and motivating. He has played a key role in my health journey overall. I would recommend him to anyone.

I have been going to Pure Lifestyle Ltd since my ACL/MCL/meniscus injury and I can’t be any happier! It’s a beautiful and spotless facility filled with professional and friendly staff.

Steve has been instrumental in my recovery. He is very professional, easy to be around, and motivating. I would not be this far in my recovery without his expertise. He has expert knowledge in my injuries and surgeries and has helped me gain a better understanding of my rehab timeline.

I have no hesitation in recommending Steve to any high level performance athlete or active person needing a top notch physiotherapist. He’s the real deal!

I saw Sitha for physiotherapy after I broke my foot and he was able to get me back on my feet again (literally and figuratively). I have also seen Dr. Kazmerik to get the flu shot and she was super friendly and helpful as well. I had a really good experience with everyone at Pure Lifestyle and would highly recommend them.

Lack of tact. I'm sure there are decent professionals here with good "bed-side manner". But I saw Steve a few times for major spine issues post baby and he was unprofessional in speaking to me about how I could help myself with mental struggles I was having about my new quality of life. He was not qualified to speak to me the way he did; I asked myself HOW can he pretend to know the level of effort required for me to even ask for help, and pay close to $100 an hour. I didn't much mind the conversation, it was the delivery. He could have called me after our appointment, etc.but instead we spoke at the start of the appointment, and then proceeded to do a workout in the more public area of the space. It was humiliating and degrading being told what my problem was from a dude that has ZERO clue what it's like to have a child, AND be told to basically "suck up" my spine issues that I almost died from. Sold C- score to you there.sorry.

Both my spouse and I went to Pure Lifestyle and were treated by Sitha. A great facility and Sitha was fantastic with diagnosing the root injury cause and providing rehabilitation options that fit our lifestyle. He's very personable and highly recommended!