River & Osborne Liquor Mart

The area is questionable regarding safety, so I can sympathize with what the staff may encounter on a daily basis. However, one of the 'gentlemen' who checks ID's at the front has been incredibly rude and demeaning on multiple occasions. The type of rude that is almost degrading. I shouldn't have to tell a grown man how to treat people, especially younger women. His behaviour is indicative of someone who is coping with negative life events so MBLC should look into this before he gets enough complaints and loses his job.

On another note, having to wait outside of a government owned organization prior to being scanned in as a safety precaution really goes to show how our city is failing to deal with crime. When people visit from other provinces they are baffled and immediately feel like this city is a giant ghetto.

Going forward, I may stick to beer vendors where the overall experience is far more dignifying and humane.

Just like any other MLCC, similar selection similar choices and tons of homeless people begging around this store. Line up gets fairly busy on weekend & evenings. Not the safer area if picking up alcohol little later in the eve.

Staff aren’t educated on ALL kinds of Canadian ID’s. Refused to let my partner and myself in because we were using BC ID’s. Please educate your staff…
This has happened a few times at this location now…

Changed my previous review of always loving the service and staff here for years because I got a paper bag that appears to not have been glued all the way across and the bottle fell through right outside the store and broke. 10cents more for a second bag to scrap up the glass in.

After battling throughbthe surroundings you definitely make way to the best LC in the city. Super friendly and helpful staff.

I go to this LC pretty often. Selection isn't super great but their staff are so lovely and helpful and always willing to lend a hand/ give recommendations. They even make an effort to check me out as fast as possible if they've noticed I'm waiting on a bus:)

Tons of pan handlers outside the entrance. People without id's are getting People with id's to buy them liquor. Saw it first hand repeatedly. People tipping the musicians with cans of beer outside the store. Not a safe and professional place

Good product selection tho discontinuing a popular beer is never good. Molson Dry cans finally got stocked but suddenly stopped at this location. Disappointing.

Love this location just not people hanging out around the building, scary people some of them.guess they can't help it though. I shouldn't judge

Place is like an inside out liquor marts inside.
Ie; the wines are all on the walls and the spirits are in the middle.but other than that it's the same as others.

They have the basics but barely anything approaching premium products. The Tuxedo shop is larger, quieter and usually has what you’re looking for in terms of high-end products. Getting assistance at this location is nearly impossible thanks to the staff having to constantly be watching the customers or restocking shelves. I can imagine this is one of the more disturbing locations to work at. Rather than being greeted by a smiling employee I’m greeted by an exhausted-looking contractor security guard.

I used to go here often, until the day they wouldn't let me in the door because I didn't have a physical copy of my ID (I had changed my wallet), even though I had a scan of the front and back of my driver's license on my phone. I also look at least thirty so my age wasn't the issue. The reason they are asking for ID these days is because there were too many people stealing alcohol so they decided they would punish everyone rather than just the thieves.

Staff are always friendly and knowledgeable. This is my go to liquor mart. Wish they had a bigger selection but they always have my Sailor Jerry's in stock so I can't complain!

The manager here is despicable and a profiler against those whom they thinks are beneath themself. Who do they think they are to cast judgment on someone.a lowly worker bee manager at a local liquor mart.went far in life.not! This manager and location should look at themselves and realize how terrible of people they are. BOYCOTT THIS LOCATION. Only those of title and importance may act superior.

I dont mind this store inside. Its crowded but everything is there. What really stinks is getting in. Theres always 3 or 4 ppl accosting you for change. Its too much.

I was here last week when a couple of thieves come in and started packing vodka into their backpacks. It was scary for some customers and since they arent allowed to lay a hand on thed thieves the associates focused their attention on making sure the customers nearby were safe and out of harms way. Its sad that this happened but I just want to shout out the customer service of this place. The manager was so nice making sure everyone was feeling ok after and was a huge help when i was looking for wine. 10/10

Great selections. Staff is always friendly and helpful. There can be line ups at certain times but they try to make it quick as they can.

Has all you need shopping near by free parking. Good neighbor hood Please no drinking and driving busy place and children in the area

I don't love the parking lot at this location or the layout of the store. It seems different to me. I don't visit this one unless I have too. Just a personal preference

Everything you would expect from a liquor store. Not one of the bigger stores, but they do well with what they have.
Employees are always great.
There can be a decent sized line sometimes, but it usually moves fast.

When I walk in I am greeted by a friendly staff member that is ready & knowledgeable to what I am needing for the particular party I am hosting. This makes my job easier on me