Seven Oaks Veterinary Hospital

Had an excellent experience with Dr. Kusa today. Our 6 lb chihuahua was ill, and I needed him checked out. No upselling petfood or unnecessary medical testing, just excellent assessment and advice (I'm a medical professional). My regular vet wasn't available, I was so glad to be seen at Seven Oaks today. I'll spare the details, but I know Dr. Kusa really does care by how he had someone with a smaller finger come in to do the butt exam, me and my chi appreciated that consideration! It's patient centered care that counts in the end.

First of all, Dr. Adelman is such a good vet! Very professional and knowledgeable with his craft. We prefer going to this clinic because it’s just stone throw away from our house, it’s very convenient for us. Every staff in this clinic is awesome! Except for one though, there’s this one staff in that clinic, she looks older than everyone and i don’t know what her designation is in this clinic but my oh my she’s acting like the owner if this clinic! My recent visit was to bring my pup in for an emergency consultation because of her diarrhea and Dr Adelman checked her, and suggested we give her loperamine, since my pup is just 4 months old, Adelman advised that one tablet needs to be cut into 8 cuts and he was suppose to charge me $5 for that one pill, however this female staff intervened telling Dr Adelman that he shouldn’t do that because that’s not what they do in the clinic, Dr Adelman insisted that it’s fine and it’s ok, but the female staff siad they will not do that and so we just purchased the pill in the pharmacy next door and bring it to Dr Adelman since he offered to cut it for us and then again the same female staff intervened saying he shouldn’t do that, and that dr adelman should just give the pill to us and so on, Dr Adelman asked the female staff to cut it for us and this staff slammed the pill in front of us saying she’s not doing it! What the F! Like the audacity? ! This Woman’s serving attitude in front of us like she’s the owner of the clinic! And even so she shouldn’t behave that way in front of patients! Very rude and unprofessional! We don’t even know if we still wanna bring our pup out there next time, that staff is oozing with negative aura!

Called n was on hold.thats ok i stayed on hold only to be hung up on.called bk n she said hold n hung up again. Not a good place im guessing. Wiuld not trust my baby here. You get 1 star

Great place. Dr Adelman is knowledgable, compassionate trustable vet who is not ordering unnessesary tests and exams, always available through emails and can squeeze your pet in if needed
Also met Christine (sorry not sure about spelling) who is knowledgable and very caring!

Such a great place! My boyfriend had to take in my cat a few times, and I was consistently updated via phone call and even email! I cannot explain how kind and caring everyone is and it is thoroughly appreciated! Cannot recommend it enough.

Absolutely brutal. Has no idea what he is doing. Wrongfully diagnosed my beagle. Yanked his tooth when the problem was a tumor in his throat. STAY AWAY plus a rip off

Best vet in the city, as far as I'm concerned. Knowledgeable, compassionate, and genuinely cares about what is in your pets best interest.

So happy with my experience here! My husband and I got our dog (Stinky) neutered here. The staff are so friendly and the vet was so accommodating. Stinky is a very reactive dog and the vet had no problems with him. The first visit I asked to use a muzzle because I was nervous, but by the end of the visit they removed the muzzle and he was fine. Our second visit there with Stinky went just as well!

Dr. A is the most caring vet I have ever dealt with. He is always so gentle and patient with my overwhelmed dog and cats. The cost is always fair and I never feel taken advantage of. Highly recommend.

Meh, the Dr was super nice, how ever. I brought my puppy in for her shots and a check up. I was charged for the vet visit/check up but I am More than confident she didn't get a check up. Every other vet I've been too give you a sheet with every thing ticked off that they checked on as well as the shots they were given. And they slammed me with $200 preventative worm/tick pills. Honestly won't be taking g any of my pets back there.

Dr. Adelman is a wonderful, caring, gentle vet. Highly recommended!
Was able to get my cat in quite quickly compared to many others, which was so appreciated.

Took the best care of my dogs journey home after having him almost 20 years the care they put into this was very appreciated

Overall disappointed, found lost dog tags that I traced back to them as vet. Had to educate the staff on advising clients with regards to registering their pets with lost pets when the get a rabies vaccine.

If you truly love your your pets, this is the ONLY hospital to bring them. Dr. Adelman and his staff give you outstanding service. If we hadn't brought our FIV+ cat to you we would have never had the extra three and a half years with our beloved Harley. Thank you.

Dr. Adelman is absolutely fantastic. Lora and Lauren have also been wonderful to deal with, especially at a time of high stress when my fur baby is sick. They all were so warm and kind during the consultation, putting my worries at ease. Everyone was really helpful in my dogs post-surgery care instructions, helping assure that I was doing everything correctly and never hesitated to answer all of the questions I had days to follow. My dog is healing so much better than I'd imagined after only 1 week, and I am so thankful I came to this practice. And a big thank-you to their tech Brandi as well for helping out in surgery, you guys did a fantastic job all around!

Have only attempted to use this vet twice in the past few months. (took my dog there as a puppy before we moved away 10 years ago) First experience this year was, as others have commented, rude and dismissive.
The matters were urgent (dog couldn't walk with a leg problem, and had a hot spot). When I called in a panic they did nothing to put me at ease, instead made me feel like I was bothering them and should've made an appointment long in advance. How can you though? When I got there I was grateful and repeated my thanks. We were seen right away. I signed a paper agreeing to a $200-something charge. Later was told it would be over $400. They charged for a cone (we didn't need it), charged for cleaning sponges (never used them before on the hot spots but apparently needed them this time), a cleaning solution (though the doctor was shown what we have and said what he was giving was better), a charge to shave around the hot spot (sure, I agree with that fee), a brief hospitalization fee (which was for the 30 minutes we had to leave the dog there - less than an hour in total was our time there). I could've challenged the fees and said no to a bunch but didn't want to come across as nitpicky since I already felt I needed to bow down for them doing me a favour on short notice.

This past weekend, emailed pics and a vid of our dog in distress where he wasn't eating or walking. Asked if there was a way they could see him today. I never got a reply. (Thankfully, the dog is somewhat better today and we're waiting to see if there's improvement tomorrow.)

I do remember the receptionist (that voice) from 12 years ago before we moved to another city and didn't need a Winnipeg vet. She was friendly and personable then. Times have changed. And when I see how rude the doctor is with replies on here, I sense the mood is set from the top. What a shame, because I remember singing the doctor's praises over 10 years ago when I first met him. He was new there at the time. He gave us some freebies and samples of products. I didn't feel like we were being nickel and dimed at all. Fast forward 10 years, and they seem just miserable and money hungry.

I await the doctor's defensive attack on here. It's his reputation and terrible PR for the business. Keep lashing out at people when they share their experience and express opinion. He's entitled to his own, yes, but remember that we are the customer.

You need to earn our trust, not the other way around.

The entire staff are wonderful. We are so happy we found this team they soar over the other vets we've tried. Always going to take our furry family members here. We have 3 dogs and a cat and all were treated with love: even our cranky cat. Office is well kept and they are super vigilant with the COVID19 rules. Great people.

I called the hospital a few times trying to get through (opened hours of course) no answer. The one time I actually got through I got hung up on. So I decided to actually go in and was treated so rudely by the people who work there. I later found out the one person I was talking to was actually the manager. Would not recommend if you want good customer service and reliable help.

Just like some of the other reviews I've seen if you mention you have a certain budget they seem to either want to refuse you service or if they do help it doesn't seem to be as good quality as it could be.

This place is the very vision of a complete dump of an establishment. I have never seen such poor management and incredibly rude manager.the service they provide is below sub par and from what I have witnessed treat their staff like they are less than human.the manager Lara seems to have an incredible Karen complex probably the worst I've ever seen, I wouldn't even recommend this place for dying animals.the only reason they have one star is because yelp won't let me give them a zero. If you don't care about your pets then 100% take them here.

Amazing Doctors and staff! Brought my little kitty Simba and I learnt so much from just my 1st visit. They’re my go to jow

I have been taking my cats to this clinic for at least 30 years. While the owner may have changed, the service and care for my beloved cats has not. As an example, one of my cats was diagnosed with bone cancer in one of his rear toes and the normal recommendation is to amputate the leg. Instead and on his own initiative, Dr. Adelman spent time researching alternatives and was able to save the leg by doing a toe amputation that he had never done before. I got another 5.5 wonderful years with my dear cat, and he got to keep four on the floor. I highly recommend Dr. Adelman and this clinic for any one who loves their pets.

Awesome place, Awesome service & very friendly staff. These people show the love they have for the animals Glad me and my cat Gally found this place!

Best staff I've ever had. They really care about the animals and remember them when they come in. Wonderful people.

Very pricey and unnecessary tests suggested. Took 1 puppy here from a litter of 8. The first shot and physical was 230$! Plus they suggested other tests for ridiculous things. All 7 of our pups went to another city vet for same exam and shots (spent 15 minutes with both the vet here and at seven oaks- so its bot that they care more at 7oaks.they care more about money)
It was 116$ each pup at other vet and got heartworm chews aswell (didnt get these from 7 oaks), our actual vet clinic for our adult dogs didnt have available appointments so we had to go to other vets.

Working from petsmart we have had nothing but problems with this vet clinic. I can only assume that they won’t give their rabies expiry over the phone because they have a grooming salon as well and see us as competition. Every other vet in the city has no problem releasing this info to their own clients and will fax it to us or send it by email or release it on a call if we phone them. This clinic will only give this info in person and it makes for a huge inconvenience to their own customers! If you are a client of theirs and want your dog groomed anywhere you need your vaccine info please hold onto it or you’ll be taking a drive down to their clinic to get it. The secretary and management is very rude to deal with, I would not recommend this place to anyone based on the experiences I’ve had and their unprofessional attitudes.

Just called to make a appointment for my cat who isn't doing well as a concerned owner and was completely dismissed that I should be taking him to the emergency vet as we don't have time to deal with him with the amount of tests we might pull making me feel like I was the worst owner imaginable I was extremely upset will never attempt to consider reccomneding if you want to chastised by the staff for being a bad owner forgive me for calling because I was concerned total lack of compassion

We love all of the staff at seven oaks! Have had great service and compassion from Dr. A, Lauren, Laura, Oliver & Terrance. We will not go anywhere else! Whenever I have an issue (I have had many worrisome situations now especially with my dog eating things he shouldn’t) they are always a simple phone call or email away, ready and willing to answer my questions and accommodate me for emergencies. I can not thank the staff enough for everything they have done for us throughout the past few years. Daxton always loves to visit even when it’s in not under such favorable circumstances!

My pet was refused care by BOTH administration assistants and I was asked to leave because I told them I had a budget of only $1000. I am a single parent with a young child and I don't have that kind of money just laying around.who does!? When I told them that I had to get my daughter to school and had other payments to make, I was told "That's not our problem" WOW!?
If this is the kind of empathy and compassion that a human being is receiving, I'm wondering what kind of care our pets will receive!
I have been taking my dog to this vet for a few years and will not be back due to the lack of customer service provided to me as A PAYING CUSTOMER!

Very expensive. The dr is very nice. But one of the receptionists was very rude to my daughter when her car had to be put down.

My wife and I have had dogs most our lives (58 years) and have never dealt with any dog health issues like we did recently. We brought our dog here, which has been our vet for 3 years for a concern with her one day throwing up, a little diarrhea and being lethargic throughout the day. After bringing her into the Vet they decided at that time to do multiple xrays, blood work and a medical procedure which involved check intestines for any obstructions which showed nothing, $1,200 later and us deciding not to have our dog having an additional xray which was recommended and by the 3rd day she was feeling better in our mind that turned out to be correct. What happened to the days of bring your pet into a vet and starting with simple possibilities rather than jumping to worst case scenarios with a bigger price tag right from the get go. Right now and since the 3rd day of her illness she is back to normal and very healthy with only a change in dog food, a little pumpkin for a few days and $1,200 payed out with not even a call of concern on how she was doing from this clinic during her so called problem. We have changed to a new Vet that we are quite happy with.

The staff here all are true animal lovers. Dr. A is extremly patient and understanding with pets and explains to pet owners what needs to be done and why. Have been going there for there with all my dogs for well over 15 years and wouldnt think about any place else. Seven Oaks Vet has truly been exceptional in the vetrinany care my pets.

Dr Adelman is amazing as is his receptionist! We adopted 2 rescue pups and were obligated to use the vet that was aligned with the rescue program. Now that we are done with the required visits, we will be bringing our pups back to Seven Oaks! They have treated all of our pets with compassion and love!

My family and I have been clients of Seven Oaks for 30 years. Please do not Larry's friendly and gentle vibe trick you. This clinic is extremely deceptive in their practices. They vaccinate dogs and cats with a 3 year vaccination, but tell you it is a 1 year vaccine, tricking you into over-vaccinating your pets and paying 3 times as much as you should. I only found this out when I switched to another vet (who is great!), and all my pets medical records were sent to the new vet. Originally I switched vets because I was quoted $2000 for a medical procedure, which the new vet did for $800. I am sad to say that I must recommend against using Seven Oaks Vet.

We have been going here as long as Clinic has been open! Pleased with the caring and compassion from Dr. Adelman and his staff! Our Pooches even get excited!

Upon entering the clinic to leaving, the entire experience was wonderful! I was greeted by such a friendly receptionist, Lauren, who immediately took care of not only me, but most importantly, my pet. I initially called because I had an emergency with my pet and he needed to be seen and was booked an appointment right away. The no stress handling of pets is something you don't typically see at other clinics and the veterinarian himself was very accommodating, extremely insightful, and knowledgable. The office manager, Lora, is very kind and welcoming. Everything was explained to me clearly so I understood exactly what my costs were and why they were. I've even come back for the grooming services and let me tell you, Oliver, is very talented! The moment I stepped foot in the clinic, I felt like I was a part of their family. That they truly cared about my pet which left me feeling trustworthy. My experience doesn't compare to the previous clinic that I was a client at. I can honestly say that they care about my pet like it's their own. And if you're a pet owner who loves their pet and wants to give them the best possible care they can get, I recommend coming down to see Dr. Adelman and is fantastic staff. Thanks Seven Oaks Vet Hospital, you're the best!

To the owner. I agree with reviews on here. POOR CUSTOMER SERVICE AND VERY RUDE! They do not care about their customers because it was advised they have lots anyways. The receptionist/ secretary is so rude and ignorant and the voice mail left by the manager was no better. They upcharge their customers on medicine and products because they say every vet is different. I can understand price vary however when u upcharge more than 50% that’s a rip off. Very sad and poor service ecspecially when this girl is the first face you see and the one representing your company.shameful and unprofessional. My family is switching over to my vet now and I will be expressing this experience with friends as well.

Called seven oaks veterinary hositpal today and right away the receptionist was super rude about me trying to find the right vet for my new dog. All I was trying to do is find out prices on two services, she was rude and unhelpful. She gave me a quote to spay my dog for $900 and didn’t explain any of it, they are double the price of ANY other place in the city. All the other vet companies I called today were super nice and explained everything very carefully as it’s important to find a good place to bring our pets to.