Shell

Worst attitude received from an Indian empoyee there, I feel so upset about it.

Dont go there, they dont know how to respect people.

This place Has gone severely down hill the last few months. Almost never any fluid in the windshield squeegee buckets, no paper towels the staff hasn't been friendly in a while and act like you're interrupting them when you go in to ask for a receipt because the pump is out of paper

When the new tanks got installed, Shell should've updated the car wash too. The car wash seems to be closed more often lately and it's not that cold and other washes are open. Also, the whole point of paying outside is so customers don't have to go inside for a simple receipt, check the paper levels daily at the pumps.it's even tougher when there's a sign on the door stating they'll be back in 10 mins. I'm not waiting that long for a receipt.

Came to get gas, so I figured I would go pay inside and grab a drink.

As I approached the door, the dudes just yelled at me "no go to side"

Side of what?

I kept walking and one of them stood in front of the door and told me to go to side window.

So I did and guy just yelled instructions to me on how to pay for gas through the window.

As this was going on the other dude kept going in and out, he was detailing a car in the front.

Anyways, got my gas and left.

God awful service, weird behaviors and even weirder that they wouldn't let anyone inside.

This was at 9pm.

Used to come here often for snacks, milk and slurpees. They never have milk now and snacks and sodas and smokes are often low on stock or none at all. Not to mention a guy working there is quite rude and seems to think being on his phone is more important than working. I've been going to Domo now

I stopped at this gas station in the morning. The credit card reader wasn't working and I had to walk inside to pay for the gas. The worker with the name Raj was extremely impolite and quite rude when he was talking to me. I had to point out to him that he was speaking unprofessionally, so that he would change his attitude.
I rarely leave bad reviews, but I wanted to inform potential customers to stay away from this place if they expect a good customer service.

Lady who worked there wouldnt leave me alone when i was in a rush, kept insisting i was somehow pumping gas wrong despite following all her directions, and walked away in a passive aggressive huff when i made it clear i didn't need help

Looked pretty empty and felt very cold in the morning of April 1,2018, but looked like a good photo opportunity

Shell station must have been pretty bad to make me come home and write a review. Filled up truck and got an ultimate soft cloth carwash. Once in the car wash i realized it was touchless which i didn't want. Pretty simple - explained the situation and asked for a refund or a "soft cloth" carwash. The attendant said "IMPOSSIBLE" and then began to yell with a line of customers behind me. I stood my ground as I am a customer and was treated as I was an annoyance. I have been a loyal Shell customer for 25 years. You would think Shell Canada would read the reviews of this particular location and maybe look at the tape from roughly 4pm today. Disgusting when businesses are doing whatever they can to get customers through the doors and this particular one is pushing them out. Minus 5 stars. I spend $1000 a month on fuel and live a block away. Never go back.

The car wash is unbelievably terrible. I recommend not wasting your money and going somewhere else

Needed a car wash. The door was locked one person inside the attendant refused to answer.this was at 11: 00 AM

This place charges an extra 6 cents for premium then any other shell. The one down henderson by bonner is only $1.25 while they charge $1.31

If I could give this place 0 stars I would. I bought my husband a car wash, which it is supposed to be 180 days to use. Less then 30 days later he went to go use it and couldn’t when he went inside the guy working there said it was used today at 1: 45 pm. My husband told him it wasn’t one of us they either sold someone the same code or someone entered the wrong code by mistake and it worked because it was my husband’s code. The guy phoned the manager and they said they had to look at the tapes and it would take a couple of days. It was only a 9.99 car wash but to review the tapes they are calling my husband a liar in other words. After they review the tapes and see it wasn’t us. I’ll never use shell again!

. NASTY.
Stinky place. Windshield cleaners has no soap and stinks. Car wash will leave your car worse than before and ALWAYS issues with the pumps.

This shell recently got sold to people who are so rude and the car wash is always broken for days at a time. When you say “it’s always broken” the clerk snapped and got really offended. Obviously by all the one star reviews obviously they’re not doing a good job running it. I live close so it’s convenient but i always try to go to any other one

If i could give this place 0 stars i would. EVERYTIME i go to this location the sign in front of the car wash says broken. Its not broken whoever took ownership of this is just plain LAZY. Especially with the season of melting snow they should be ensuring the car wash is up and running always, i totally understand that sometimes things break.but this is almost an every second day occurrence. They re did the car wash just to have it not be open SUPER CONVENIENT.

Good job by clerk, always make me remember of getting points and offer products on promotion, get fuel from here in morning before going to job and smiling staff makes a good day start

Heading out of the city to go fishing we drive past this location and it clearly states it's supposed to be ooen at 6am it was 6: 10 when we drove past and everything was still locked up, of you advertise you're open at a certain time it might be helpful to make sure you're actually open at that time.

Prepay only which prevents you from using a coupon on a full fill. The ultimate car wash cost $13.99 with a fill, would have expected a better job for the high price. My truck was left soap residue. I prefer the shell further down Henderson with the wand wash or the Co-op on Gateway.

This has been our go to place for fuel and carwash. But just last week we noticed that there were no soap for the ultimate touchless carwash so we notified the attendant Ginni, she brush us off right away and told us that it was impossible cause she just refilled the soap the night before. She then told us that she needs the receipt so we showed it to her but then look at our car and said "it looks good from here so I cant give you another carwash" she wouldn't let us even finish talking, all those rude comments will never be forgotten.

There was a lot of rush but the guy working there handled it well and was friendly to us. Very good service by the employee named Manninder I guess. 5 stars. Nice car wash too.