Southglen Veterinary Hospital

Had a last minute incident with my cat. Never been to this vet before. I called and was told I could do a walk in. There was an approximate wait but I got lucky and was in a room right away. The people and the vet were great people to deal with, my best ever experience with a vet hospital. Even my cat loved being there regardless of his visit. It was fast and they give you options and the knowledge for what needs to be done for your animal. This vet will be the place I’ll be going to in the future. I honestly can’t express how grateful and appreciative I am towards this hospital. Thank you so much guys! Turned my stressful day into a good one. Highly recommend this hospital!

I used to take my cat here when living in Winnipeg and always had a good experience. Now I always use southglen for our travel documents as we live out of the country but travel here at least once a year. They have always been reliable however today they canceled the morning of my appointment and had no other options for rebooking me knowing full well that my appointment is for travel documents. I travel in a few days and have my appointment with Canada food inspection agency booked for tomorrow morning to certify the vets paperwork. I had to call over 11 vets to try and get an appointment last minute. So disappointed and won’t be using them again for travel paperwork as they are time sensitive and they are clearly unreliable.

Would leave a 0 if I could what a joke this place is make me wait 1 week to get in while my dog waits for mess then when I do come in do a wellness exam then say they want a muzzle for what absolutely nothing and then refuse to continue and now my dog waits longer. What a waste of time and an absolute joke of a establishment.

Needed an appointment for calming drugs for my cat on my way through. These guys were awesome. They even supplied a repeat prescription whilst I was in Newfoundland so she continue her travels happily. Thanks ladies!

Excellent customer service, great professional work. Absolutely great clinic and staff! Thank you all for your patience, care, and follow up!

They have been my back up vet for 15 yrs or so. Starting with my guinea pig and now my dog.

Southglen is it not our regular clinic. We had an emergency situation with our 17 year old dog on a Sunday, and realized at 3pm that he was not going to make it. We called Southglen as we live outside of Winnipeg and they were the closest clinic open on a Sunday. I'm not sure if they typically accept non patients for emergency euthanasia, but they were very understanding and got us in right away. Our 3 daughters wanted to come with us just in case, and the clinic kindly accommodated our entire family. They confirmed our worst fears that Puff was not going to make it, and were very compassionate while we said our goodbyes. They did his paw prints for us and mailed us a lovely card as well. No one ever wants to put their dog down, and Southglen provided a caring and compassionate atmosphere to help us through it - and as mentioned above we are not even regular customers.

Gouging food prices they have steadily increased the price of their animal foods i buy a flat of dm cat food used to be 60 bucks its now 91 just called another vet and they are charging 75. Gouging customers is a poor business practice

Everyone was very friendly and helpful. They took care of my cats and my needs in a professional and friendly matter. The vet was so gentle with her.

I had the worst experience you could imagine with Dr. Guinn. I have no idea how this vet clinic is rated so highly. I was on a trial period with a Frenchie puppy who had a heart murmur. I was fully aware of his condition but wanted a second opinion before I fully committed. Moments prior to my arrival at the clinic my puppy was happily playing with his brother. I arrived and they immediately took him into the back room. I heard him scream and Dr. Guinn came into the room to tell me his condition is so serious, he needed to be euthanized. He was also hooked up to an IV and oxygen without our knowledge. There was little to no recommendation, she was practically forcing our hands. She said the only thing we could do is bring him to Bridgewater Veterinary Hospital, spend over $1,000.00 just to save him for the night, and buy him only 1 week of life. We refused and so she refused to let us take our dog out of their care and insisted we euthanize our dog, but had to contact the breeder first, as he was on a trial period. She even confirmed I should call my boyfriend to leave work and say goodbye to the puppy - and so I did and he came and also fought by my side for his life. After much back and forth, she finally agreed to let me take him as long as I signed a waiver acknowledging that he was most likely going to pass away that night and he would die a “cruel death” as he was going to internally drown to death. I also had to promise I wound euthanize him the next day. Well that was almost 5 months ago. And though he has a heart condition, I’ve seen a specialist who confirmed she would NEVER approve euthanizing him and that he can live a good, pain free life. On top of that, the X-rays we paid $400.00 for were so poorly done another vet clinic couldn’t even read them, nevermind use them to justify euthanizing a puppy. This dog has travelled the world with me and is my best friend. Her erratic decision almost cost him his life. Stay away from this clinic, or at least Dr. Guinn.

UPDATE: We just celebrated his 1st birthday 2 months ago. He acts and behaves very similar to how a normal dog would. It still baffles me that Dr. Guinn almost forced my hand to euthanize a dog whom was capable of living a normal, healthy life.

Be careful people!

Friendly staff, great hours, knowledgeable veterinarians. Only downfall.it’s pricey.
UPDATE: our dog was very sick, they couldn't see him, went to Winrose and they helped us. Switched vets.

We had an appointment to put our girl to sleep at our regular vet, but she got worse the night beforeThey got us in no problem that evening and took fantastic care of our girl in her final moments. The staff and the doctor were great. Thank you so much.

Very unhelpful over the phone. I have to pry answers out of them as they always say "I can't give you a price unless we know the severity" whereas other vets will tell you how much for example, each x-ray photo costs. These types of things are per item cost, so just give me the cost of each item that I may need instead of forcing me to come in and suck the over priced examination fee out of me before you can give me a quote.

Came here to put my siamese to sleep and staff were very nice and let us take all the time we needed to spend time with her. They were also the most cost efficient place to do euthanasia/cremation that I could find in south Winnipeg.

Fabulous clinic for your pet. Receptionists were pleasant and efficient. Vet was very compassionate and very gentle with our dog. She listened to my concerns and was sensitive to my requests. I highly recommend this clinic.

I was absolutely thrilled with the service I got here. Everybody was so kind and so considerate. I love how I was treated. I felt they really cared about the cat that I brought in. It was amazing. When they felt a procedure shouldn't be done they didn't do it. I really appreciate the care they gave my pet.

The clinic on Henderson highway could really learn a lot from the South Glen clinic. I don't want to mention the clinic's name but it's next to McDonald's. The vets there are amazing but the front staff and some of the technicians could really learn a lot from South Glen. I would recommend this clinic in a heartbeat. I especially appreciated being respected and shown empathy by Jessica and Jessica and several of the people in the front entrance. The vets were so professional.

I thank you so much, from the bottom of my heart. When I left your clinic I felt like everything was done that could have been done and I really felt respected and valued.

I wish you all at Southland Clinic all the very best because you definitely deserve it.

Thank you. Thank you. My dog was dying. You give my dog and me and my wife the best help/care/compassion possible. Thank you.

I tried to make an appointment but they were not able to accommodate my cat today. I found a spot at another clinic and requested Southglen to send my cats info to the vet that was able to see us today. They were happy to help and I appreciate it. Thank you Southglen!
They saw my cat last year and were able to resolve an issue she was having.