Steinbach Dry Cleaners

I was provided a quote and they didn’t honour it, said I wasn’t specific enough when I had email confirmation of the conversation. Didn’t apologize for the inconvenience, or offer to deduct anything so I had no choice to pay unless I didn’t want my items back. Unfortunately have heard many complaints about this business for poor customer service and expensive cleaning - I chose to try them (because I was provided a quote) and will be searching for dry cleaning services elsewhere.

Brought two gowns and a suit to dry clean. I forgot to pick them up. Understand that things happen and I should have picked up a long time ago. When I called and asked if they still had my items- they put me on hold and went to look, came back and said they donated garments. I found the suit and gown on a buy and sell- available at their business! Went in and asked for my items. Paid the bill and brought my daughters gown home. What angers me is the dishonesty. Don’t tell your client you don’t have it - when in fact you do and you are selling it for a profit- this business did not donate the gowns, lying to clients is not a business I support.

Very friendly staff, great customer service. Love having a convenient local option for keeping the work clothes clean.

Very friendly service.
Quick and professional.
Always do a great job on my dry cleaning needs.
And the price is amazing.
Strongly recommend.

Since the owners and staff changed the place has gotten really unpleasant and unaccomodating. I have rented from them 5-10 times a year for many years and I wont be going back due to recent events. Very disappointed

Rented linens and table cloths. Susan was so helpful- great selection of linen colours- reasonably priced.

Quick and friendly customer service. The atmosphere of the store is clean and presentable. I love the clean aroma of products when you enter.:) Makes this place all the more inviting. All my items have been cleaned and in great condition when I have picked up. Would definetly recommend.

The new owners took over in May and they are fantastic! Great services and very friendly. They even have a shelving unit full of products you can purchase including their own line of laundry care for personal use and handmade soaps! Great place!