StorageVille – Reenders

Their service sucks. Specially in winter. They never cleared snow, instead of clearing the way they make huge wall wall of snow front of your vehicles. So you keep trying to get out on yourself.you will if you are lucky.and. They charge 100s of dollar every month just for block heater service.

Service sucks. Rates increase rapidly from 120.00 something to 170.00 something within 2 years. Definitely look around. I am big on customer service and if I am going to pay that amount I expect diamond service.

I tried to call locally to get a quote. The first time the call disconnected (nobody's fault), the second time I asked if they had drive-up lockers available, I got cold-transferred to an answering service who said they didn't have that information. I called back a third time and was redirected again. Apparently they want to avoid talking to people so badly that they'd rather not pick up new customers. I won't bother trying a fifth time to give them my business.

Unfortunately, the lowest rating is one. Otherwise, I would give minus 100 to this horrible storage compound. I had my camper stored at StorageVille (123 Reenders Dr) all summer long. On October 21,2021, I took my camper to be winterized at Transcona Trailer (which has incredible customer service by the way). The next day (October 22,2021) I took my camper from Transcona Trailer back to StorageVille. On November 2,2021, I got a phone call from a police officer asking me a bunch of questions about my camper. After answering all the questions from the police officer, she said that my camper had been stolen, and it was found at a crime scene. The next day I headed to StorageVille office to talk to the manager. I was really upset with all the situation that I was going through. I started talking to the manager, and that guy was extremely rude to me. He even implied that I had stolen my own camper! Anyway.since then, I had to deal with MPI with all the paperwork, and right now I have my camper at Transcona Trailer where they have ordered new parts to fix my camper - and they will give free storage until May 2022. I extremely do not recommend StorageVille Reenders compound for its low security system, and really horrible customer service.

I'm shopping for a storage unit. I'm supposed to request a quote. Ain't nobody got time for that! You guys must be expensive if you won't list your price.

They would not answer the phone at 1130 a.m on Sunday may 30th as per the business hrs they suggest I'm taking as no we don't want ur business

Place doesn't clear snow properly. Paid for a parking spot here and there is a 3 foot wind row of snow blocking my path because they refuse to take the snow out. Aswell as giant wind rows of snow down the middle of the lock up driving aisles. Hard to drive around and access stuff when they don't maintain the place properly.

These people are very friendly and the facility is top level secure and somewhat affordable.
They will help you through the process of deciding how large of a container you will require. They will present all the options they have to offer without any pressure. They'll walk you through the security measures they strictly follow in order to ensure that your belongings will be safeguarded 24/7 which is a stress free feeling of relief.
The enclosed premises is closely monitored by what seem to be high quality security cameras.
They offer a moving van which is quite large that features an aluminum ramp to more easily roll your heavy belongings into the large enclosed box.
They supply you with a high quality lock and keys and will walk you through the process of entering the guarded area, leaving the area, entering and unlocking your container, and the simple process of disarming and arming your container via the security system integrated into each container.
Very pleased with StorageVille so far.