StorageVille – Waverley

Had two insurance claims in 5 months on our motorhome. First one the guy parked next to us hit our vehicle and we didn't know about it till we went to check on our motorhome. Second one someone tried to break into it and wrecked the door and again we did not know about it till we happened to go over there. Raised the rates recently and still no real security or accountability.

Would give less than a star is possible. Items go missing, poorly managed, customer service is not great. Lady in the office is rude and short with customers. Boss is stubborn and won't work with you on anything. When he doesn't get his way he forces you to grab all your stuff that day and won't refund you for your time or missing items. Even tried to hold my items hostage because he wanted to breach the rental agreement we signed. Overall bad experience and wouldn't recommend them.

I parked my RV there. They have monitoring 24 hours, and the parking spots have a good space to fit your trailer. It is not cheap though. I can't tell about the storage.

Woman who helped us was informed and straight forward. So far experience has been good. Clean and secure facility.

Nice temperature control storage facility located in a very convenient location. It has key code entry system. To me it looks very secured. They don't have any garbage bin for customers. I know, some people will miss use that. But having some sort of garbage bin outside the gate would be a nice idea.

Reasonable price, accessible, safe area, pleasant and helpful employees.

I had a very good experience renting a moving truck. Thank you! Very happy!