TD Canada Trust Branch and ATM

Took 2 months to get a line of credit account increased after approval. Told that the employee was fired and they had no way to access their emails and that's why it took so long despite me being in contact every other day. Found out today that last week when I made a deposit it didn't go through so now they are literally stealing from me. They lock access to their ATMs overnight while the drive through was out of service on labour day. Not worth the trouble and will be moving soon as a 15+ year patron.

Don't bother going to the atm here on a Sunday, parking lot is packed with people and you can't even drive through to the business. I don't know how the business allow this to happen.

Update! I waited long enough, went to the bank tonight, it's a circus in that parking lot. Car accidents, people milling everywhere, car engines blasting. Nothing dealt with here, I might switch to CIBC across the road.

Edit - one year later and I can't get to the drive through. Good job TD bank. Your parking lot is a disaster.

This bank has not had its ATMs at night for years now. It's very frustrating. I know people sleep in there when it's cold. You can't blame them when it's 40 below. They usually will not bother anyone. This happens in every major city, just open them at night

Had a great experience here opening a new account with Rochelle. Nice to see more Indigenous people in the banking institutions. I booked my appointment with Rochelle and she was incredible, glad that she was the one who helped me today. If you’re Indigenous and looking for a comfortable banking experience where you feel safe and get good service, this is the branch for you.