05 January 2024 4:04
The Gates on Roblin is a 10/10 experience! Whether you're celebrating your wedding or dining in, you can not go wrong!

As a wedding photographer, this venue checks off all the boxes! The atmosphere, the food, the service and location are all stellar!

Ray! Oh my gosh, Ray! I've had the wonderful opportunity working weddings with The Gates on Roblin coordinator -Ray. There is no hiding Ray's passion for creating a great experience for a couple and their guest, including wedding vendors! The entire Gates team has been an absolute spectacular experience as a wedding photographer

Thank you the Gates on Roblin, for always creating the perfect environment

Highly recommend The Gates!

Sandra Fuller Photography
Www.sfphotography.ca
24 December 2023 14:11
First off let me say, you can never go wrong at the Gates for both ambience and food! Everything Is always exquisit and the serving staff are beyond wonderful! Attentive, personable and friendly!

My husband and I just dined there again on Jan 4/24. Everything was impeccable as always.

On Jan 5 I had a personal appointment to which I needed something from my wallet. I realized it was not in my purse. In a panic I traced my steps and called the restaurant. I spoke with Ray the owner. It had fallen out of my purse and was under the table where we dined.

I live 90 mins from Winnipeg and he offered to drive it out to me!

Today (the 6th) I had to go to Steinbach, I suggested that rather than drive all the way to my home, we could meet in Morris, to which he agreed.

He arrived and nothing was missing from my wallet. I offered him a cash thankyou, but he declined.

This level of customer service was above and beyond anything I have ever experienced. We were so thankful and grateful. Ray had a very cheery and friendly disposition. Even tho we had snow the night before, he still drove out to bring me my wallet.

Thanks Ray from the bottom of my heart! The Gates is always one of our favorites to go too. It is our absolute pleasure to give our business to such a great establishment.

We will be back.many many many more times!
14 September 2023 16:28
We recently had our wedding here and would highly recommend The Gates to anyone looking to host an event. The building and grounds are beautiful, and the food is delicious. The main reason to hold an event here is Ray and Nadine. They will take what you have envisioned and make it even better. They were always one step ahead of me, and the wedding day was perfect and stress free. The staff was an absolute pleasure to work with. They make you feel like friends. Our entire experience far exceeded our expectations. We're already looking forward to going back.
09 March 2023 16:05
Our waiter should pick a new line of business had to ask for coffee refill 3 times slow very slow at picking up plates I have had better service at Salisbury
09 January 2023 15:02
Was here again on Saturday and had an excellent ceaser Salad, prime rib and caeser cocktail (several).
04 January 2023 17:09
Really beautiful, unique dinner setting, full of charm. Just checking it out for a future special dinner. Delicious smells coming from the kitchen! Can't wait to try it!
27 December 2022 7:42
The food was great especially the mashed potatoes the service was excellent and well there is nothing else to say
06 December 2022 1:44
Today I went to the Gates to celebrate my promotion. Staff were friendly. The Beef Tenderloin and the Prime Rib were perfect and well cooked, BUT the Lake Winnipeg Pickerel was tasteless and not worthy. Do not go with Pickerel at all!
27 November 2022 17:56
It was wonderful to be back for Sunday brunch. Food was great as always.
Tab was a bit of sticker surprise, it was $165.00 for two of us with 1 mimosa and buffet each.
27 November 2022 9:04
Food wasn't great. Could have been much better. Maybe it's better to go at brunch/lunch. Dinner was disappointing.
23 November 2022 3:12
Excellent banquet facility. Great for events like weddings or special gatherings. The classical look really provides a great atmosphere.
18 November 2022 13:50
We did our intimate wedding at The Gates (sunroom) last Feb 2022. There was a winter storm but everything went smoothly. Ray and his staffs were really helpful and professional. Ray even gave my husband a free lunch while waiting for our ceremony to start. The food and service were excellent!
14 November 2022 16:53
Was recently here and had dinner. Not entirely sure how they can jus add a 17% tip to your bill without your permission then tell you to pay you bill. A tip anywhere else is an OPTION before you pay you bill. Definitely won't be returning
01 November 2022 11:06
Beautiful location, very calm and serene. Excellent venue for wedding. The staff were very friendly and food tasted delicious. Good service!
22 October 2022 0:14
I'll keep this short ONLY because people don't read long reviews.but we just got married at the Gates and we couldn't have asked for a better venue! Ray and the entire team there took such great care of us. The food was absolutely AMAZING. We made a lifetime of memories that day and the Gates and their staff will always hold a special place in those memories. Highly recommend. I could write a book and how great they were! ONE MILLION STARS!
17 September 2022 3:27
Hi there,

I want to share my extreme disappointment with respect to our recent interaction/experience with The Gates on Roblin.

We tried booking The Gates on Roblin as a potential Bridal Shower Venue for approximately 120 ladies next May 2023.

My parents and I tried contacting Ray a few times over, with less than subpar customer service/professionalism over the phone and a lack of communication via email. Simply stated, Ray was always “too busy to talk” or in between meetings and never really had time to set aside for us. We were very kind and organized in our emails to him, as well, clearly outlining the date/time/potential menu that we would have loved to have seen at the Bridal Shower. To this day, we have yet to receive a response from Ray after he told us he would get back to us “after the weekend” (which was over 3 weeks ago now).

If Ray was unable to provide us with the customer service that we deserved, he should have handed us off to Nadine/or another Banquet Manager that could have taken care of us.

While we completely understand how busy this time of the year is for the hospitality industry (and post-pandemic), this should not be an excuse for a lack of customer service showed to potential customers that are trying to book The Gates for a future event.

The execution of current events at The Gates, alongside the booking of future events should be balanced and time evenly allotted to both things.
The Gates on Roblin is supposedly “held in high regard” as a top restaurant/venue in Winnipeg; however, our experience was very disappointing.

The booking of a Bridal Shower is supposed to be a memorable experience, as a Bridal Shower/Wedding are two of the most memorable days for a lady! This experience was anything but positive!

At this point, we will not be visiting the Gates on Roblin in the future (or recommending your venue to family/friends).

We were able to secure a beautiful venue elsewhere for my Bridal Shower, and the customer service provided to us was exceptional.

Post pandemic – I encourage your facility to re-assess roles or hire additional staff to achieve the exceptional customer service that maybe once was/and is now lacking.

Thank you,
Valentina
04 August 2022 2:24
Wonderful dining experience that was worth the short drive out of the city! We had the chateaubriand for 2 and it was the most tender beef I’ve ever had!
07 July 2022 12:01
We recently had a celebration of life at The Gates. I can't be happier with the service that we received. Right from my initial email exchange with Ray to the planning, to the event, everything was done exactly how we had been promised. Ray was amazing to deal with, he was friendly & courteous & very prompt. The staff that worked during our event were also amazing. Friendly, quick & compassionate. We could not have asked for a better organized event space. The food was also very good & fresh. If you have an event coming up I highly recommend contacting The Gates on Roblin. We plan to reach out to them for any future events we may have. Thank you so much Ray. You made a difficult day that much easier for us.
02 July 2022 22:44
If you're looking for a wedding venue, you NEED to visit The Gates. Their team is amazing, food is delicious and the venue is breathtaking. We had our wedding there on June 10 and I cannot say enough amazing things. Everyone was shocked how beautiful our wedding was and how professional the team was that we hired. Thank you Nadine & staff for making our day beyond perfect.
01 July 2022 17:43
We had a group of 10. Appetizers were quite good. Brie, calamari, ribs. All good. The mains? God awful.
2 x had the "stuffed" chicken. Literally a chicken breast with not 1 spec of stuffing. Both people were very disappointed. It was dry and the sauce wasn't very good.
2 x had steaks, ordered medium. One steak was extremely rare the other was a new york (1/3 of it was fat/gristle) that was paper thin, soggy and rubbery and don't forget rare! Lol. Absolutely horrible. The rest had pastas that the others said we're good.
Half the people didn't like their meals.
Been here lots of brunchs and it's always really good. This is my second time for dinner and both times were not great, this time was worse. Disappointed for the close to 800$ bill.
Won't be coming back again.
15 June 2022 15:09
We came for Mother’s Day brunch and couldn’t ask for more! Exceptional food, service and atmosphere. Kudos to the owner for creating a gem for Winnipeg. 5 stars and more!
13 June 2022 5:07
Wonderful atmosphere, great service. We had the special Surf and Turf. 4oz steak, 2 lambchops, and 2 giant prawns with garlic mashed and vegetables in a mushroom sauce. Dessert was a DeLuca Cappuccino and Chocolate cake. Loved everything and we will go back.

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