The Home Depot

Got what I needed but I felt discriminated because they were following me around like I was going to steal something, they even followed me to the parking lot and I asked him if they were profiling me.

Today was a good day at Home Depot had an employee Dawson ask if I needed help which is very rare in this store
Thank you Dawson for the wonderful service

Like every other Home Depot - extensive collection of everything you need for your home under one roof.
Nice and easy self checkout process.
Friendly and helpful staff.

No concerns.

We had the pleasure of working with Debbie D.at the Empress Street location in Winnipeg. She was so kind and so helpful. She is a great problem solver and my husband and I will never forget her exceptional service!

Have had great experiences at this home depot in terms of staff and service but the delivery of home depot appliances is a straight up joke. We've had numerous things delivered and the employees are not provided proper equipment. The appliance is literally dropped right on the concrete off the truck with no care at all, no lift, no support straps, no pallet or moving equipment whatsoever. Appliances dragged into the home and dropped straight off the bed of the truck / van. Will never have something delivered again from home depot.

Home depot at empress. I bought a refrigerator a month ago. 3 times they tried to deliver it.but everytime, there's a defect. 1st time- the side panel, which is the exposed side, have dents. 2nd time- the front door have deep scratches and the 3rd time, the front door side have dents.
And also, home depot policy about delivery says, they gonna call you a day before the delivery and 30 mins to 1 hr before, on the day of delivery. 3 times they just showed up at the front door without calling. I went to the store to complain because i have no refrigerator for a month now and was refered to the "sales specialist". The guy was just inconsiderate. Didnt even tried to help. Zero costumer service.

We ordered a custom storm door in-store on July 2nd. On Thursday, Aug 10th I received a text notifying us that the door will be delivered via DoorDash before 2pm however when I clicked the link to track the status, it says that the order was cancelled. Called Home Depot to confirm the delivery and the customer service rep assigned at Special Order advised to wait until 5pm that day for the door to be delivered. Nothing was delivered. Called Home Depot again the next day and the rep assured that it will be delivered not later than 8pm on Friday. Waited all day for the 2nd time and delivery was never made. Called the rep again today (Sat) and was told to wait for a call back to confirm delivery status, no apologies or explanation why the order didn’t show up the past two days. Very frustrating experience & poor customer service so we will never order again from this location.

Customer service at this store was amazing.
Both in the blind dept and flooring dept were exceptional.

Standing there while the two that are supposed to be at the pro desk just sit there and chat between themselves. I left.you can't even acknowledge your customers, you don't get my business.

Great selection and fair prices. With doing renos, the customer service was great and helpful. Thanks Roman and Paul B.

Tool rental Center was excellent! Bradley’s service was exceptional. Will highly recommend renting from. Front counter exit employees all excellent service.

Utter incompetence by "manager" Dragana. No clue of what's going on or how anything works!

Big thank you to Betty at the Paint Desk. Her kindness, patience and helpfulness goes a long way!

Quiet today. Lots of little pumpkin parties around the store but someone always on the ready to help.
Lovely cashier gave me a discount for my positive and helpful ways.

Home Depot is a true paradise for homeowners and DIY enthusiasts, and my recent experience purchasing a furniture set of chairs for my new house was nothing short of fantastic. Not only did I find the perfect chairs to complement my home decor, but the deal I received through their financing options was truly wonderful.

Home Depot's vast selection of furniture is impressive, with styles ranging from modern to traditional. I was able to browse through various options, finding exactly what I was looking for. The quality of the chairs was exceptional, ensuring both durability and comfort for years to come.

What truly stood out was the financing deal offered by Home Depot. It allowed me to bring my dream furniture home while managing my budget effectively. The staff was knowledgeable and helpful, guiding me through the financing process and answering all my questions with patience and professionalism.

Overall, Home Depot exceeded my expectations. Their wide range of furniture, excellent quality, and attractive financing options make it the go-to destination for anyone looking to furnish their home. I highly recommend Home Depot for an exceptional shopping experience that combines affordability and style.

Very nice for everything. I don't like the Ryobi tools which Home Depot seems to promote but otherwise they have literally everything to build a house or some renovation project, lawn care equipment, rental corner, trailers, what not all for pretty good prices. Staff is a bit hard to find sometimes but other then that it's good.

Poor communication. Does not answer the telephone during business hours. Unable to pick up online orders due to lack of telephone answering.

Never any employees to help you find anything, and the rare time you do find one they never know where anything is

Customer Service was a mess, one of their cashiers had charged me twice. The cashier I encountered with made me pay three times and saying the transaction did not go thru. The day after, I went and informed them of the situation as I realized that the "cancelled" transaction was not refunded in my account, I even showed them the transaction on my bank account. Once I informed them, their manager told me to call my bank which was such an inconvenience; I'm guessing would like me to file a dispute, to avoid responsibility of the situation, she left and never came back. As a person who is knowledgeable of the POS terminal, the refund should be immediate right after if it did not go thru. This manager made me furious as she sounded like it was my fault when it was her worker. Thankfully, there was another manager in charge, he saw me in the CS area and offered me two options of a refund or getting the same product. Obviously, it was that easy. The first manager I encountered clearly does not have any experience in dealing with customers and I guess does not want to do her job properly. WASTED ONE HOUR OF MY DAY.

John in lumber was really helpful. He made our project really easy.
Incredibly thorough.

Don’t trust the Robert guy in plumbing, doesn’t know the difference between supply line and connector.

Josh Mason was super helpful with a pickup the other day. Real joy to deal with, super friendly and very helpful with getting things sorted with the pickup. Really appreciated his friendliness and patience. Give this man a raise.

Josh Mason (?) Was a huge help in sorting out getting things loaded into the car. Super friendly and helpful, great experience.