The Home Depot

Do not buy paint here! They have caused me such a mess. I bought what the staff member suggested. The only reason I am giving them 1 star is because they got the colour right

My father came to this location to pick up a product that was on sale at another Home Depot, she proceeded to tell him that they will NOT price
Match. He left. I returned to find out that ONE person called and had THREE units on hold AT THE MATCHED PRICE. Disgusting customer service

I have come to this Home Depot location approximately 6 times in the last three months. Each time it has seemed like staff have limited knowledge of the products themselves and where they would be located.

I remember this store as my go to store for tools, wood, etc now with the children taking over from the older crew I've given up on even trying to ask for their assistance because asking for their assistance is disturbing their thought patterns of what ever the hell that is and if you're not disturbing their thought patterns don't ask because their not in the mood to remember where the product in question was the last time they were asked. Our children of today are going to be the down fall of the children of yesterday. God help us all

You can't talk to anyone on the phone to check stock. After arriving at the store staff can't be bothered to find items listed on the website. Many miles driven and only disappointment in stock.
If we keep allowing stores to just let us down and they never suffer for their failures, it will only get worse.

Was good. Looking for liquid floor hardwood wax by Johnson pledge.discontinued but found quick shine. Tried it yesterday. 5 stars. Fantastic what a shine with one coat

Excellent customer service. Shopping for a range. The appliance salesperson was outstanding. A real pleasure to deal with.

Worse customer service, i asked on front desk for help me in the last aisle 27and no one came to help me

There were no cashiers open during my visit. There were however 2 associates helping at the self checkout! Since Home Depot does not pay me to checkout my own goods I refuse to take someone else’s job. I dropped my goods on the floor and left!
Instead of having 2 associates at self checkout why not have one of them at the cash register so I am not forced to either use self checkout or shop elsewhere!

Building supplies. They have most everything I am looking for. Watch the prices though, I found more than a few items priced better at various competitors.

Nice man in door area was a great help but, the doors we were told were there, were not.

This shout out goes to Maria O.in customer service. I purchased a leaf blower and when I got it home and opened the box it was missing the battery and battery charger. I was a little irritated that I had to come back to the store since I was coming from out of town but Maria O.did her best and even though I had to drive extra she adjusted the price of my leaf blower and rectified the situation. What a sweetheart she was to deal with. Good job and thanks again!

Jamie at the customer service desk helped me. She was so friendly and helpful, was awesome.

Ordered a basement window that was to be made by Jeld-Wen Window. It came in 5 weeks later. We were told window would be delivered Monday between 8 am to 8 pm.stayed home 12 hours no delivery. Tues called Home Depot. Four hours on the phone. We were told definately we would receive a call that Tues night to book a dely appt for Wed. Today is Wed no call, no dely appt. We had a install arranged Wed at noon.

Totally useless customer service. Everyone doesn’t take responsibility and transfers you. Nobody answers the phone.

I called Jeld-Wen Wed morning to ask if the delivery trucks go to there facility? The employee said no the window was at Home Depots Warehouse on Haggart Ave. He said it has nothing to do with them. They make the windows thats it. The conversation I had with Home Depot they said they had no control over delivery? Yet its there Warehouse?

So I called again and spoke with a Manager. I told her if the window isn’t delivered by noon Wed to credit us and they can keep
the custom made window.

The Manager called me back and said it would be delivered Wed by noon.

Its noon and no window. Carpenter is here waiting.

Do not order windows from Home Depot on Leila Ave.
Two and a half days having to stay home waiting and 4 hours on the phone trying to get this order delivered.

Went there to see what we needed and spoke to the gentleman and told us exactly what we needed. Thank you

I have purchased major appliances from home depot. First was a washer in dryer. I had issues with the delivery of both the washer and dryer. Then I purchased a frigid and stove from home depot. Again had issues with the delivery, Stove was okay upon delivery, but fridge was damaged, sent it back. Now, after a month my purchase, I'm still waiting for my fridge. Their delivery service sucks. They apparently have told me they have changed delivery service. I would advise anybody purchasing from home depot to go somewhere else. I have and will advise any of my family not to purchase from them. And from my friends not to purchase from them until they fix their delivery service and their customer service.

The worst customer service I have ever experienced. Lazy workers. Bowling ball was a rude moose. Not willing to walk to show me anything. Surprised she didn't have a oxygen tank on her back. Hahaha avoid this location at all cost. Oh yeah cashiers light was on. I asked if I could pay there.and she walked away. Wow truly horrible. If you don't like your job. GET A NEW ONE!

If you need to buy tools and renovate your house, this store is a good choose. And then it’s near by Canadian Tire, that is a good store as well.

I found this location to have a poor layout, and the staff were not very helpful when I was there.

This is our go to store for our home renovations. Finding staff available to help is a bit hit and miss, but if you happen to find Ken, you're in luck. He went up on the ladder to pull down more stock for us, then asked if there was anything else we needed. He made intelligent suggestions based on what we already had in our cart (for electrical wiring) and offered to go into an aisle that was closed off to grab the items that we needed. 5 Stars to Ken!

Very helpful and greatful for the help to make my dying project safer and easier so I will give them my business and recommendations any time