Tim Hortons

I ask for a Carmel toffee coldbrew and than they say “ you want a regular cold brew” I than repeat myself 2 more times because they apparently can’t hear proper. Than I go to get my drink and it’s a ice coffee. I than repeat myself again at the drive through window. Finally get my drink and there’s no foam in the cold brew and it’s just regular cold brew. My drinks either taste like dirt or
Plastic This is so beyond disgusting. It’s very annoying because I’m spending my money for drinks like this. They always mess up my drinks & my bf all the time. I don’t recommend coming to this Tim Hortons. It’s terrible.

Drive thru service and in store service are both very slow and the staff don't confirm the order is correct before accepting payment or proceeding thru the drive thru.

The few times I have been to this location my drink order has been wrong and I've had to go back and get it fixed.

The staff is trying to get the orders done so quickly that they are making mistakes and causing customer dissatisfaction.

They never ever have the food I want.like is it in the freezer and they just don’t wanna make more? How does a restaurant always run out of food. My advice go somewhere else for rood cause they’ll actually have want you want I will no longer be going to this location tired of it

They have a knack for serving bitter coffee and marking up your lid with a sharpie that later transfers to your face.
One thing I know is the woman at the window at that esso location seems terribly in a rush, she all put throws your order at you, even when there is nobody in line. Needs to chill big time. Received a soiled, crumpled up napkin. Avoid this location if possible!

Regularly out of stock on food options, and they never have the second lane of the drive-thru open, so the line regularly spills over onto the street. Slowest Timmy's in Steinbach.

Keep Carol on dish duty, every drink made by her is absolutely mangled. Other than that it's friendly service from everyone else and coffees are made perfect.

A far fall from grace. An institution once highly admired has significantly gone downhill. Staff seem to run around like headless chickens most of the time. Very long drive thru times, especially at night when It's dead. Quality of food and coffee has gone downhill over the last few years. Too many mixups with the orders!

They had at least 6 people serving drive through customers and nobody working the counter inside. Luckily the coffee was good like usual or it would have been 1 star.

Ughhhhh. Placed an order online to pick up in store. And when I got there they said they couldn't find my order and I said I could show them my reciept. The guy says "I don't really have time for that right now. You can go in the drive thru and I can deal with you at the window". I couldn't believe that response. I called Tim's Canada and got refunded for my order. Won't be back at that Tim's location for a long while.

Fast service, good prices and they always have iced coffee! Whenever I go, there's no line up at the drive thru, so it's always super quick!

VERY SLOW SERVICE! U WOULD UNDERSTAND IF ITS BUSY BUT JUST FOR 3 CARS IN THE DRIVE THRU FOR 25MINS BEFORE U AND UR THE 2ND ONE? WELL THATS NOT GOOD!